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“Nice rooms and food, poor pool bar”

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Maritim Jolie Ville Royal Peninsula Hotel & Resort
Ranked #77 of 231 Hotels in Sharm El Sheikh
Certificate of Excellence
Reviewed September 15, 2013

we were there in april-13 with out 1 year 5 month onl twins, rooms are very big and nice and we could easily fit 2 baby cots and still have plenty of space. Food was pretty good and service as well. As a bad point is that there was only one pool bar to serve a large area and therefore you had to queue a lot; also, the All inclusive was not actually all inclusive, as there were periods of time when you coudn;t even get a drink like water or juice; the rest was fine.
We spent most of the time on the pool bar and the playing ground with sand which was nice. We didn;t went to the sea that was 2km away as you had to go by a shuttle bus. Very close to airport so a lot of planes gone over the area.
Overall a nice experience, but it could be better if they improve the pool bar service and availability of drinks (especially water and soft drinks) at all time in AI program.

  • Stayed: April 2013, traveled with family
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1  Thank Any P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPeninsula_Hotel, General Manager at Maritim Jolie Ville Royal Peninsula Hotel & Resort, responded to this reviewResponded September 17, 2013

Dear Valuable Guest,

Thank you for choosing Maritim Jolie Ville Royal Peninsula for your vacation and submitting a TripAdvisor review, pleased to know that you had a nice experience at our hotel

Your comment about the pool bar service will be discussed internally to see where improvements can be done

Hopefully we can get another chance to welcome you once again

Regards
Khaled Ahmed, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed September 14, 2013

Our second time at Martim Jolie ... All staff are very attentive and nothing too much trouble. Special thanks to Ahmed around the pool very helpful he made us very welcome.
The beach is lovely and the food very nice Mohammed at the beach very helpful drinks lovely, Lifeguard was great too.
The Thai restaurant is amazing the food is lovely and you get loads. Omar very helpful.
Drinks are plentiful and lots refills.
Ahmed in the main dining restaurant helpful and always very polite.
We stayed in executive room and housekeeping was great.
The pool is lovely and very large.
Very relaxing peaceful holiday. Some people worried about travelling due to recent troubles it was very peaceful and very quiet.

  • Stayed: September 2013
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Thank DianeGord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPeninsula_Hotel, General Manager at Maritim Jolie Ville Royal Peninsula Hotel & Resort, responded to this reviewResponded September 15, 2013

Dear Valuable Guest,

Thank you for submitting a TripAdvisor review, pleased to know that you had relaxing 2 weeks at Maritim Jolie Ville Royal Peninsula in your second visit

Your thanks and praises for the various team members will be shared with them and they will be grateful for that

Hopefully we can get another chance to welcome you once again

Regards
Khaled Ahmed, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2013



We stayed at the Royal Peninsula during August / Sept 13. We are a family of five, with 3 children.It was our 1st time in Egypt and we did not know what to expect due to problems shown on tv ref in Cairo.We went on trip adviser before we booked,all reviews for hotel were good. Ìt was our 20th anniversary and we wanted to make it a special holiday.We can honestly say it was the best holiday we have had. When we got there i happend to mention to one of the managers Mr Sadek it was our wedding anniversary and he very kindly upgraded us to the royal family suites. These rooms are very beautiful, spacious and with a separate lounge, 2 balconys, etc. We also had a anniversary cake delivered to our room,courtesy of mr Sadek and all the staff were so friendly and couldnt do enough for you. The resort is very big, extremely clean, with a large pool and beautifull gardens. The private beach is awsome and we loved the private family alcoves. All the waiters were always smiling and great with the kids especially, Ismail,Osama,Ahmed,Mohammed and Akram. Mr Sadek is a credit to the organisation and genuinly a nice person..we loved the whole place so much we are ready to book again for next year.

  • Stayed: September 2013
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Thank naila32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPeninsula_Hotel, General Manager at Maritim Jolie Ville Royal Peninsula Hotel & Resort, responded to this reviewResponded September 15, 2013

Dear Valuable Guest,

Thank you for submitting a TripAdvisor review and thank you for choosing Maritim Jolie Ville Royal Peninsula to celebrate your 20th anniversary

Very pleased to know that it was your best holiday, your praises for the staff especially Mr. Sadek, Ismail, Osama, Ahmed, Mohamed and Akram will be shared with them and they will be so thankful for that

Looking forward your next visit

Regards
Khaled Ahmed, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2013

Just returned home from our most recent visit (31/08/13 to 12/09 )to the maritim royal peninsula .
Another fantastic holiday made very special by the whole staff at the hotel .
From the front desk to the restaurants and everyone in between they always make every effort to make everyone enjoy their stay.
My wife and I would recommend this hotel to anyone who wants a relaxing enjoyable break,
to meet lovely people and of course enjoy the sunshine .
The rooms are clean and spacious , the staff are excellent and the food is improving all the time .
Special thanks to MR Khaled and his staff.

Room Tip: All room are clean and tidy. Close to the pool are best .
See more room tips
  • Stayed: August 2013, traveled as a couple
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6  Thank johnnymo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPeninsula_Hotel, General Manager at Maritim Jolie Ville Royal Peninsula Hotel & Resort, responded to this reviewResponded September 15, 2013

Dear Morris,

Thank you very much for your nice comment on TripAdvisor, you are always welcome at your second home Maritim Jolie Ville Royal Peninsula

Your satisfaction makes us more concern to be always at your expectation, your thanks for the staff will be shared with them and they will be so thankful for that

Thank you for recommending the hotel and hope to see you soon

Regards
Khaled Ahmed, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2013

Big warning ... if you try to book this hotel please insure every info you get specially reservation fees because they will mislead you
i book this bad hotel from Booking.com then i asked reservation department via phone when upgrading to double they told me only 13 US$ & upgrading via booking.com will cost 10$ .. when i get there they change their data as punishment & i paid 50$ per night
employee told me that " because you book online not via hotel direct you have to pay 50$ instead of 10 $ to upgrade from single to double"
they stole my money
to be honest rooms are large & furniture seems good but very old
food quality was very bad except my last day dinner was Excellent fresh fishes & deserts are good all days
employee don't smile at all
beds so hard, it causes me severe low back pain
they told me that my room is "pool view" & till the end of my stay i was trying to persuade my self that this might be right but i couldn't see any thing
room & restaurant are full of bugs & flies
if you need your daily shampoo & shower gel you have to ask for them " not giving by default"
beach very far with dead corals !!!
swimming pool very cold "no heated pool"
only small bottle of water is allowed per day "0.5 ml"
no ice cream allowed for adults in All inclusive basis & only allowed for kids 3 hours per day !!!
i 'm sorry for wasting my time & my money on such hotel

  • Stayed: September 2013, traveled on business
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2  Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPeninsula_Hotel, General Manager at Maritim Jolie Ville Royal Peninsula Hotel & Resort, responded to this reviewResponded September 15, 2013

Dear Valuable Guest,

Thank you for submitting a TripAdvisor review; regret to know that we didn’t live up to your expectations

Your comment will be investigated and we will feed you back with the results as such mistakes is not acceptable

Hopefully we can get another chance to change your idea about our hotel

Regards
Khaled Ahmed, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2013

I stayed at the Maritim Jolie Ville Royal Peninsula Hotel & Resort from 17th-27th April 2013 with my boyfriend.


ROOMS
When we first arrived, we were given a little tour around the grounds on a buggy, then shown to our room. There are a few blocks spread out around the room. Each with a few rooms. Our first impressions of the room was that it was pretty big and spacious! The bathroom was modern and huge, too. The rooms couldn't be faulted, the TV was a little on the small side, but that didn't bother us as we weren't there to watch TV.


POOL & GROUNDS
The grounds are lovely and very well kept. Very big, too! The pools are pretty big also, and the pool bar in the middle is a nice touch. I must say one thing, which you have probably read time and time again. The pools are FREEZING. So much so that I only saw 2 people in the pool in 10 days! We weren't those 2 people, we just couldn't hack it. Maybe in the height of summer this is different, but certainly in April it was too cold in there for us.


RESTAURANT
We had bed and breakfast, probably the only people there that weren't all inclusive. Tbh, from trying the breakfast out once we decided we were actually glad about our choice. The breakfast wasn't anything special at all. I liked it more than my boyfriend. It was more things like cakes and chicken sausage, not really what we like to eat for breakfast. Though, it is a different country.

We didn't try the Italian, but we did eat at the Thai and I must say that it was AMAZING. It was quite pricey compared to other places we ate in, but totally worth splashing out for one night! Just fantastic all round! Romantic and quiet setting, amazing food and great service. Definitely give the Thai a try!


LOCATION
The hotel is situated on a large road, not within walking distance of anything. However, a cab to Naama bay is only a couple of quid (haggle with the drivers always). Plenty of restaurants, shisha bars etc there. Though Naama bay is terrible for being hassled, so try not to let yourself get dragged in anywhere you don't want to go.

The hotel offers a free shuttle to the beach and back. Not a bad little private beach. They have a beach bar down there which made a nice change and had decent food and drinks!


STAFF
Staff were pretty good, always helped us when we needed them. The animation team were amazing! Arranged trips to Pacha and Pataya beach party for us. Loved those! Mody, Olga and the rest of the team were a fantastic, great bunch and they really did make our holiday special!


OVERALL
I would recommend this hotel definitely. For the price we paid, we can't complain really at all. Of course, with it being a review I have made good and bad points as necessary for a review, though honestly this hotel is definitely worth booking overall. One of the best hotels I've stayed in!

  • Stayed: April 2013, traveled as a couple
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1  Thank LydiaMadness92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPeninsula_Hotel, General Manager at Maritim Jolie Ville Royal Peninsula Hotel & Resort, responded to this reviewResponded September 15, 2013

Dear Valuable Guest,

Thank you for your analytical review on TripAdvisor, pleased to know that you found us one of the best hotels you had stayed at

Your remarks will remain into consideration to improve our quality of service

Your praises of the staff will be shared with them and they will be grateful for that

Thank you for recommending our hotel and looking forward to have another chance to welcome you once again

Regards
Khaled Ahmed, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2013 via mobile

I travelled as a single parent with 3 children, although I've done this often, it's always with trepidation! I have never felt so safe in a resort as we were here.
A beautiful hotel with amazing staff who are a real credit to the brand. I've worked in F&B and tourism for over 20 years and believe that you are only as good as your employees. The staff treat you with respect and are attentive. I can't remember everyone's name but Hany, Ahmed, Omar ( to name a few) thank you. We stayed in an Executive Suite, well worth the extra cost.
I'd like to add, there was NO trouble in Sharm. Security is tight at the airport and you're probably safer now than ever before.

  • Stayed: August 2013
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2  Thank MSamuels-Robinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPeninsula_Hotel, General Manager at Maritim Jolie Ville Royal Peninsula Hotel & Resort, responded to this reviewResponded September 15, 2013

Dear Valuable Guest,

Thank you for submitting a TripAdvisor review, pleased to know that you had enjoyed your stay and felt safe with your children at Maritim Jolie Ville Royal Peninsula

Your praises for the staff especially Hani, Ahmed and Omar will be delivered to them and they will be so happy with it

Hopefully we can get another chance to welcome you once again

Regards
Khaled Ahmed, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Maritim Jolie Ville Royal Peninsula Hotel & Resort

Address: Peace Road at Um Marikha Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Sharm El Sheikh
#58 Spa Hotel in Sharm El Sheikh
#70 On the Beach Hotel in Sharm El Sheikh
#74 Luxury Hotel in Sharm El Sheikh
Price Range: $31 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Maritim Jolie Ville Royal Peninsula Hotel & Resort 5*
Number of rooms: 319
Official Description (provided by the hotel):
The luxurious, modern designed Maritim Dive Resort is a gorgeous 5 star resort comfortably spread over 200,000 sqm of lush, landscaped gardens. The hotel's oversized rooms are only some of the extravagant luxuries that make this the perfect place for relaxation for you and your family. Neighboring the Jolie Ville International Congress Center, the resort takes pride in its ability to welcome both business and leisure travellers with top service excellence. ... more   less 
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Also Known As:
Maritim Jolie Ville Royal Peninsula Hotel And Resort
Maritim Jolie Ville Royal Peninsula Hotel Sharm El Sheikh
Sharm El Sheikh Peninsula
Peninsula Sharm El-Sheikh

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