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“Hotel is lovely,but be careful not to get ripped off!”

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Coral Sea Holiday Village
Ranked #24 of 234 Hotels in Sharm El Sheikh
Certificate of Excellence
Darwen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Hotel is lovely,but be careful not to get ripped off!”
Reviewed March 19, 2013

My boyfriend and I have just returned from a weeks holiday to Holiday Village. The hotel is gorgeous and fantastic for families however not so great for adults or couples... It's great during the day but come night there is nothing to do you have to be your own entertainment really or go out of the hotel to Soho Square/Naama Bay or Pataya (the beach club next to the hotel) There is the View Bar in the hotel which is an adults only bar that has quizes/karaoke and cover acts but its not a great atmosphere so we didn't go there much. The staff in the hotel vary from being rude and expecting tips all the time to being really friendly and having a laugh with you and grateful for any tips you give them no matter how little it is. The main pool bar staff are great we had a laugh with them everyday however theres one guy on that bar that never says thankyou for tips he just takes it and walks off which really annoyed me and my boyfriend. The reception staff are great and try to be as helpful as they can, prior to the holiday i had read reviews and had emailed to request a pool view room away from the beach however when we arrived we got put in block 14 (the worst block - make sure you request any other block via email before you go!) so we asked to move straight away and the manager on reception insisted he hasn't received my email and couldnt move us until 2 days later. So on Sunday we went back to make sure we were still being moved and he said we were just getting moved to another room in the same block so after a lot of pushing we finally got moved to block 10 which was a lot nicer - At first they were insisting they had no rooms available and the hotel was fully booked without even looking. Also, when you opt for a double room either expect this to be 2 twin beds seperate or 2 singles pushed together so theres a gap down the middle, we got changed to a king after complaining. The restaraunt staff are polite and the food is average really for an all inclusive hotel... there is a lot of choice for breakfast and evening meals however its all pretty much the same and the meat isnt great, we didnt eat much of the meat so by the end of the hol we felt pretty lathargic. I was funny eating the chicken and the beef was very fatty and chewy. The salads are really nice i ate it everyday and was fine as well as a lot of fruit! We always had lucnh at the pool bars which is the same everyday but nice enough theres burgers, pizzas, chips, salad, chicken, steak etc... The alcohol is pretty poor we had beer mainly, the wine is extremely harsh and strong and usually at all inclusive hotels they have baileys and amaretto but they didnt here. We went to the Indian and Chinese a la carte restaraunts they werent amazing but they were ok. The indian wasnt really indian food we preferred the Chinese that was nice.

FIRST CHOICE: As a previous review states, they just try to rip you off. We went to the welcome meeting and the rep that speaks at that meeting we found very rude and unhelpful. at the meeting they just try and sell you their excursions making out that they are the safest and make it seems like a rep accompanies you on the excursions, however they don't. They charge you double the amount that you can get it outside of the hotel (George's bar is an english run pub next door that run excursions for cheaper) and it's like they just fob you off once they have your money. We did the Ultimate dessert experience which was fantastic!!! It was £43 each and it was brilliant however at first we were worried because the reps dont meet you in reception so you know which bus your getting on and Egyptians are so unorganised so it was kind of a guessing game to which bus we needed to be on. It is good that the tour guide stays with you the whole time it is very safe but don't expect any of the reps to come with you like they make out as they don't.
The reps also tell you to book all your watersports with the guys accross from the hotel - i wouldnt recommend too. They rip you off and promise you things you dont get but once they have your money they don't care. We paid for parasailing which was £30 for us both so £15 each... when we paid we asked how long wed be in the air and he said 5-7 minutes however we got 2 minutes at the most and the couple after us got even less. We also got told we'd be away from the hotel an hour maximum but we were out 2 and a half hours so it took up the majority of our afternoon. When we were walking along the beach back to the hotel a guy from a different watersports hut gave us a leaflet were parasailing was the same price but you get 15-20 mins in the air. First choice are just making comission and will sell you anything they can.

THE SPA - i would not recommend going to the spa. On our first day we went to book a massage and ended up purchasing the cleopatra package which was a coconut scrub (the get rid of dead skin) a coffee scrub (to help you tan) a milk mask followed by a mud mask, a salt scrub for hands and feet and a 50 minute massage. Because we booked in at 5.30pm we had our treatment split so we had all the scrubs and masks on thr first day and the massage the second day. On the first day we got rushed around there was loads of people having treatments they'd obviously just thrown us in last minute and didnt really have time to give us the treatments. We only got the coconut scrub, salt scrub and milk mask they missed the other treatments out, it was like a meat packing factory getting sent to one thing then another with no information on what was going on i had 3 different women give me treatments it was cold and there was scrub all over the floor it was the worst spa expereince ive ever had. I tried telling one of the men that we hadn't had the coffee or the mud mask but he wasn't listening and was ordering for me to get off the bed and leave he was very rude. We went and complained to first choice straight away and she made a call to the spa to make sure we got the right treatments the day after. It was annoying because it was 8pm by the time we got out so took up a lot of our first night and it was the same the next night. The next day we spoke to the manager of the spa he was shocked to hear how we got treated and made sure when we went back we got all the treatments again and he apologised. However when we went back the second time even though it was much better and the massage was really relaxing they still forgot to do the face masks but we couldnt be bothered with the fuss again so just left it. I would recommend the massages but not the packages.

Be careful if you decide to venture out of the hotel to have a look around the shops, there on you so quick they can see you approaching the gates and come at you at all angles. The egyptian men got really agressive with my boyfriend saying ''why are you disrespecting me'' and ''why are you angry at my shop'' we were very polite just saying no thankyou but they wouldnt have any of it. It's quite scary, especially if your a couple. They love blonde girls and are quite sleazy toward you making all kinds of remarks just try let it go over your head. In the shops they all run over to you offering things there selling and if you show any interest at all you wont get rid of them for about half an hour. Make sure you barter if you do want something, they dont like it but u can save a lot! I got a mulberry bag down from £50 to £25 for the bag and a mulberry purse. However once they know you have more money they try and get you into there other shops, tell you to sit down and offer you a drink while theyll try and sell you other things and if you don't want anything they get angry and tell you to pay for the drink which theyll rip you off for so if you get into this situation just say no thankyou and walk away.
The ''Hassel free'' shopping zone is definately not hassel free. The guys from there run accross the road as soon as your out of the hotel and you can't get rid of them and there the ones that get quite agressive if you say no.
I would recommend going to Soho square, we didn't get the chance too but we heard that it was really nice you dont get hasseled at all theres loads of shops and bars and an ice bar but its £18 to get in!
Overall we really enjoyed our holiday at the Holiday Village, the hotel is big and gorgeous, most the staff are very friendly and help you as much as you can and its fantastic for kids and families so much to do! They even teach your kids how to swim if they cant already!
The sea and beach are gorgeous! If you want to see a lot of fish you will have to swim quite far out as the sea is so shallow - great for us and we arent keen on the sea! Make sure you take sea shoes if not you can buy them cheap at the 24.7 supermarket next to the hotel!
one more thing, on the day we were leaving we left our bags at a room in reception and when we wanted them back one of the staff was demanding £20 to get them back (as a tip) so be careful!

Room Tip: Request not to be in block 14! And away from the beach to try and avoid the noise from Pataya!
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  • Stayed March 2013, traveled as a couple
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3 Thank Natasha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 18, 2013

came back from holiday village march 14th our 2nd trip there in 12 weeks could not fault it in any way staff on beach superb especially hermina who made sure there were plenty of drinks on hand mohamed with the towels always on hand to help food varied and plentiful ,rooms clean and fresh every day cant wait to visit again didnt bother with the reps meeting we would rather do our own thing we did tip the staff not because they expected it but because we appreciated the service we received

Room Tip: we had a junior suite pretty central to most things
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  • Stayed March 2013, traveled with friends
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Helpful?
2 Thank brenda c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 18, 2013

27th February to 10 March 2013, excellent holiday, staff fantastic, could not have been more helpful. Room good size, air conditioned, nice bathroom etc. Advise to ask for a room away from the sea, local bars on the beach can get noisy late at night. Main restaurant has a good choice and average for a hotel of this star rating, the themed restaurants are excellent, expect three free visits per week booked. All restaurants have gel dispensers to clean your hands before entering.
DO NOT drink the water from the taps, not safe and you WILL get an upset stomach. When cleaning your teeth use bottled water only to rinse your mouth and tooth brush and keep your mouth closed in the shower. The hotel gives you loads of free bottled water in your room and all ice in the bars we were told wad made from bottled water only. During our stay we met no one with the dreaded Delly Belly.

Lots to do in the hotel complex, the heated pool was our choice for this time of the year and it is classed as the quiet pool. There is also tennis, bowls, football, archery, gym, etc etc. We paid for three separate massages, good value for money, total price £45 but that included one free one, do the best deal you can!!

Outside the hotel complex it is a different world, we were not hassled by the locals but the streets were dirty, not really bad but very different from inside any of the hotels on the right hand side of the road backing to the sea. All the hotels we saw had gated entrances and security was good. We felt totally at ease in Egypt, you are miles away from the troubled areas, best keep an eye on the Foreign Office web site for any updates but it seems that the whole of the Sharm area remains in the green safe to travel area.

The flight was a Thompson flight, five hours thirty out and just over six back. We flew out on a 737 200, fair only leg room, no entertainment and pay for food, we returned on a 757 200, much much better legroom, in fact loads of space in normal cattle class, paid for entertainment, £7.50 for your own mini TV and again paid for food.

We had slightly over the seasonal average temperatures during our stay, minimum day temperature of 27c to a max of 32c, night time 17c to 20c. So good to get away from GB 0c, a real tonic.

Only bad point in the whole holiday was that the hotel is now open to the Russian holiday makers, most were really nice but some have no idea of what a queue is, when reminded they comply and go to where they should have started from. They do like the free drinks and all inclusive food!!

Would highly recommend this resort, it was good value for money and once again the hotel staff and holiday reps were well above average and could not have done more to make our stay one of the best yet.

Richard

Room Tip: Away from the seafront, ground floor, we had rooms 10122 and 10123.
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  • Stayed March 2013, traveled with friends
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Helpful?
2 Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 17, 2013

2nd vist , no way as good as last year , welcome meeting should be re named flogg it meeting , reps no info at all, do have to say rep adlel was brill, food in snack bars same 7 days a week, al a carte rest, not too good very small amount of food ,even for me who dose not eat alot , all staff want tipping al the time even when u carry yr own drinks after 3 days got fed up with it ,even on beach got beds as far away from bar as possible to be hasseled all day by mohammed, with tales of friends from england giving him £20, drinks good for cleaning your lungs out , very poor . wont be going back sad really as not all the staff are so poor its bar staff that need to be told NO, really as gone down hill so fast

  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank julie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 17, 2013

Went to Coral Sea Holiday Village Resort with First Choice Holidays from 4/3 - 11/3. The Hotel is very friendly and its staff have managed with ease to be both friendly and respectful. There were 3 in our party (2 women 1 child) and we all had a fantastic time. The hotel rooms are of a high standard we had 2 queen size beds and a pull out and all were extremely comfortable, and cleaned to an equally high standard. The food was delicious at every meal and even the fussiest of eaters would find something to appease their palates. The dining area, reception and pool side are also of a high standard of fitting and excpetionally clean. My self and my sister enjoyed to Spa facilities and here too the staff were friendly and respectful. The massages I took were simply devine and definately what the doctor ordered. First Choice Staff were very friendly and there were plenty around to entertain or deal with any issues (should you be able to find any?). We have enjoyed our stay so much that the whole family is coming back at the New Year and friends have already booked tpo go in Nov. I Can Not Praise this Hotel and its Staff and First Choice Holidays enough for the Holiay we had. Book It and find out for yourself, its amazing.

  • Stayed March 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Letchworth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 17, 2013

We went to Egypt to get some sun,the holiday village was very fab,lots to do if you want to. Very clean and the staff sooo friendley and polite.Such a good wide selection of food to choose from. Asked to be moved as lots of stairs and some distance from the main block. this was done with no fuss at all. The rooms are very big but could do with a little makeover. We had clean towells and thanks to roomstaff member we had a lovely towel display which i loved. The only thing i will flaut is the chinese alla carte resterant as i thought it was very rushed and was not very authentic.The Reps were great and always there to help if needed.

Room Tip: The beech is lovely as a lot quieter to the poole.There are always stall here to help and pleanty of...
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  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank Ruth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 16, 2013

Me and my husband stayed at the Coral Sea Holiday Village for our honeymoon this February, for a week in total and had the most amazing holiday. Plus it was bout 30 degrees still this time of year!!
There really is something here for everyone :) We flew from Cardiff. On arrival at the hotel we were told to leave our luggage outside at the front of the hotel while we checked in at reception, I was a bit dubious about leaving our bags, but I have to say we were shown to our room and a porter had delivered our luggage to the room all within about 5 minutes of arriving!

The room was absolutely massive, as is the bathroom, both decorated nicely with a lovely balcony overlooking the resort, which has the most beautiful gardens. There is a tea and coffee facilities in the rooms, as well a mini bar in the fridge which is quite pricey!
You get two bottles of water in you room daily, which are free. Although we found if you tip the cleaner you seem to get three! The cleaners also make beautiful towel models in the rooms. Tips are more expected than at home, and the staff are very hard working and helpful anyway, but I did find if you tip them they do go that extra mile. We didn't realise until we got there, but Sterling is very acceptable over there, and staff are very happy to be tipped in English pounds.

The food was very good, at breakfast there is such a wide variety from fresh cheeses and breads, to doughnuts..the freshly made pancakes and omelettes are definitely worth a try! On a lunchtime there is a good selection in the buffet restaurant. If you are happy by the pool and don't feel like heading over to the restaurant, then there is a pizza bar and next to it take away food from 11-3ish. Also by the beach there is another take away food bar, offering chips, burgers etc. On a evening you also have the choice of the three al le carte restaurants, Chinese, Indian and Mediterranean as well as the main buffet restaurant. We personally found the Indian the best out of the three, although they are definitely all worth a try as you get a free voucher to try each al le carte once.

There is a brilliant selection of all inclusive drink, from larger, wine, spirits and lovely cocktails. One thing I have to mention is that the drink is definitely NOT watered down, be careful as they don't use measures over here, so the drinks can be very strong and you can be pissed up before you know it on a few cocktails lol! Most of the time the barmen will bring your drinks to you, or if you head up to the bar, they normally offer to bring them over to you which is good!

The entertainment was very good, and there was a selection for everyone. On a evening, we would go to the bingo (which had ok cash prizes around 125 ENGLISH pounds on average) then after the bingo there was something different on in here every night, from belly dancing, a magician to singing and dancing performances. If you don't want to be around kids then its best to go to the Adult bar rather than here, where there is different entertainment every night too, from Comedians to singers etc. Smithey one of the entertainers has to be worth a mention, he was fantastic, a mixture of both James Corden and Peter Kay!
Also my other half really enjoyed the adult football on an afternoon.

There are quite a few swimming pools throughout the resort, although only two of these are heated pools. Also there are absolutely loads of sunbeds around the resort, so you never need to worry about the usual suspects that reserve them with towels lol!! This is the same on the beach, which also has lovely swing beds and a Adult only area too.

There are about 5/6 shops on the resort, where there are no prices so you still have to haggle with them! But they are hassle free, which is good. We only went off the resort once, as many people warned us about the haggling outside, although the shop keepers can be a bit pushy, if you just say no thanks and keep walking they get the idea, unless your interested in something they're selling of course! One of the best shops we found, was literally right next door to the resort, a mini market with set prices that were very reasonable.

With regards to on the resort, the only hassle you will get is from the Spa staff trying to sell you treatments...they do not give up easily lol! Although after saying no all week, at the end of the holiday with lots of haggling my husband had a massage, face mask, I had a body wrap, face mask and had my nails done all for 40 English pounds.

The tepee tent in between the Hotel and the beach is also worth popping into, we tried a shisha pipe, and some really nice Egyptian teas here and its very reasonably priced too, but you will need to haggle.

Overall a fantastic holiday, we would definitely return in the future.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank MrsM27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coral Sea Holiday Village

Property: Coral Sea Holiday Village
Address: Nabq Bay, Sharm El Sheikh 317, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#14 Top resorts Hotel in Sharm El Sheikh
#16 Spa Hotel in Sharm El Sheikh
#22 On the Beach Hotel in Sharm El Sheikh
#22 Family Hotel in Sharm El Sheikh
#24 Luxury Hotel in Sharm El Sheikh
#39 Romantic Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Coral Sea Holiday Village 4*
Number of rooms: 484
Official Description (provided by the hotel):
Offering the unsurpassed panoramic views of the Red Sea, Coral Sea Holiday Village Resort presents a comprehensive under-one-roof concept that meets the need of every discerning leisure traveler. This 5-star resort houses: 484 elegant guest rooms with modern amenities, superbly-designed facilities and 13 exciting dining and lifestyle choices for a multi-dimensional experience. It is our privilege to enchant our guests with courteous and attentive service that is the hallmark of Coral Sea Holiday Village Resort; we deliver only the best! ... more   less 
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Also Known As:
Coral Sea Holiday Village Hotel Sharm El Sheikh

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