My boyfriend and I have just returned from a weeks holiday to Holiday Village. The hotel is gorgeous and fantastic for families however not so great for adults or couples... It's great during the day but come night there is nothing to do you have to be your own entertainment really or go out of the hotel to Soho Square/Naama Bay or Pataya (the beach club next to the hotel) There is the View Bar in the hotel which is an adults only bar that has quizes/karaoke and cover acts but its not a great atmosphere so we didn't go there much. The staff in the hotel vary from being rude and expecting tips all the time to being really friendly and having a laugh with you and grateful for any tips you give them no matter how little it is. The main pool bar staff are great we had a laugh with them everyday however theres one guy on that bar that never says thankyou for tips he just takes it and walks off which really annoyed me and my boyfriend. The reception staff are great and try to be as helpful as they can, prior to the holiday i had read reviews and had emailed to request a pool view room away from the beach however when we arrived we got put in block 14 (the worst block - make sure you request any other block via email before you go!) so we asked to move straight away and the manager on reception insisted he hasn't received my email and couldnt move us until 2 days later. So on Sunday we went back to make sure we were still being moved and he said we were just getting moved to another room in the same block so after a lot of pushing we finally got moved to block 10 which was a lot nicer - At first they were insisting they had no rooms available and the hotel was fully booked without even looking. Also, when you opt for a double room either expect this to be 2 twin beds seperate or 2 singles pushed together so theres a gap down the middle, we got changed to a king after complaining. The restaraunt staff are polite and the food is average really for an all inclusive hotel... there is a lot of choice for breakfast and evening meals however its all pretty much the same and the meat isnt great, we didnt eat much of the meat so by the end of the hol we felt pretty lathargic. I was funny eating the chicken and the beef was very fatty and chewy. The salads are really nice i ate it everyday and was fine as well as a lot of fruit! We always had lucnh at the pool bars which is the same everyday but nice enough theres burgers, pizzas, chips, salad, chicken, steak etc... The alcohol is pretty poor we had beer mainly, the wine is extremely harsh and strong and usually at all inclusive hotels they have baileys and amaretto but they didnt here. We went to the Indian and Chinese a la carte restaraunts they werent amazing but they were ok. The indian wasnt really indian food we preferred the Chinese that was nice.
FIRST CHOICE: As a previous review states, they just try to rip you off. We went to the welcome meeting and the rep that speaks at that meeting we found very rude and unhelpful. at the meeting they just try and sell you their excursions making out that they are the safest and make it seems like a rep accompanies you on the excursions, however they don't. They charge you double the amount that you can get it outside of the hotel (George's bar is an english run pub next door that run excursions for cheaper) and it's like they just fob you off once they have your money. We did the Ultimate dessert experience which was fantastic!!! It was £43 each and it was brilliant however at first we were worried because the reps dont meet you in reception so you know which bus your getting on and Egyptians are so unorganised so it was kind of a guessing game to which bus we needed to be on. It is good that the tour guide stays with you the whole time it is very safe but don't expect any of the reps to come with you like they make out as they don't.
The reps also tell you to book all your watersports with the guys accross from the hotel - i wouldnt recommend too. They rip you off and promise you things you dont get but once they have your money they don't care. We paid for parasailing which was £30 for us both so £15 each... when we paid we asked how long wed be in the air and he said 5-7 minutes however we got 2 minutes at the most and the couple after us got even less. We also got told we'd be away from the hotel an hour maximum but we were out 2 and a half hours so it took up the majority of our afternoon. When we were walking along the beach back to the hotel a guy from a different watersports hut gave us a leaflet were parasailing was the same price but you get 15-20 mins in the air. First choice are just making comission and will sell you anything they can.
THE SPA - i would not recommend going to the spa. On our first day we went to book a massage and ended up purchasing the cleopatra package which was a coconut scrub (the get rid of dead skin) a coffee scrub (to help you tan) a milk mask followed by a mud mask, a salt scrub for hands and feet and a 50 minute massage. Because we booked in at 5.30pm we had our treatment split so we had all the scrubs and masks on thr first day and the massage the second day. On the first day we got rushed around there was loads of people having treatments they'd obviously just thrown us in last minute and didnt really have time to give us the treatments. We only got the coconut scrub, salt scrub and milk mask they missed the other treatments out, it was like a meat packing factory getting sent to one thing then another with no information on what was going on i had 3 different women give me treatments it was cold and there was scrub all over the floor it was the worst spa expereince ive ever had. I tried telling one of the men that we hadn't had the coffee or the mud mask but he wasn't listening and was ordering for me to get off the bed and leave he was very rude. We went and complained to first choice straight away and she made a call to the spa to make sure we got the right treatments the day after. It was annoying because it was 8pm by the time we got out so took up a lot of our first night and it was the same the next night. The next day we spoke to the manager of the spa he was shocked to hear how we got treated and made sure when we went back we got all the treatments again and he apologised. However when we went back the second time even though it was much better and the massage was really relaxing they still forgot to do the face masks but we couldnt be bothered with the fuss again so just left it. I would recommend the massages but not the packages.
Be careful if you decide to venture out of the hotel to have a look around the shops, there on you so quick they can see you approaching the gates and come at you at all angles. The egyptian men got really agressive with my boyfriend saying ''why are you disrespecting me'' and ''why are you angry at my shop'' we were very polite just saying no thankyou but they wouldnt have any of it. It's quite scary, especially if your a couple. They love blonde girls and are quite sleazy toward you making all kinds of remarks just try let it go over your head. In the shops they all run over to you offering things there selling and if you show any interest at all you wont get rid of them for about half an hour. Make sure you barter if you do want something, they dont like it but u can save a lot! I got a mulberry bag down from £50 to £25 for the bag and a mulberry purse. However once they know you have more money they try and get you into there other shops, tell you to sit down and offer you a drink while theyll try and sell you other things and if you don't want anything they get angry and tell you to pay for the drink which theyll rip you off for so if you get into this situation just say no thankyou and walk away.
The ''Hassel free'' shopping zone is definately not hassel free. The guys from there run accross the road as soon as your out of the hotel and you can't get rid of them and there the ones that get quite agressive if you say no.
I would recommend going to Soho square, we didn't get the chance too but we heard that it was really nice you dont get hasseled at all theres loads of shops and bars and an ice bar but its £18 to get in!
Overall we really enjoyed our holiday at the Holiday Village, the hotel is big and gorgeous, most the staff are very friendly and help you as much as you can and its fantastic for kids and families so much to do! They even teach your kids how to swim if they cant already!
The sea and beach are gorgeous! If you want to see a lot of fish you will have to swim quite far out as the sea is so shallow - great for us and we arent keen on the sea! Make sure you take sea shoes if not you can buy them cheap at the 24.7 supermarket next to the hotel!
one more thing, on the day we were leaving we left our bags at a room in reception and when we wanted them back one of the staff was demanding £20 to get them back (as a tip) so be careful!
- Official Description (provided by the hotel):
- Offering the unsurpassed panoramic views of the Red Sea, Coral Sea Holiday Village Resort presents a comprehensive under-one-roof concept that meets the need of every discerning leisure traveler. This 5-star resort houses: 484 elegant guest rooms with modern amenities, superbly-designed facilities and 13 exciting dining and lifestyle choices for a multi-dimensional experience. It is our privilege to enchant our guests with courteous and attentive service that is the hallmark of Coral Sea Holiday Village Resort; we deliver only the best! ... more less
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- Also Known As:
- Coral Sea Holiday Village Hotel Sharm El Sheikh