stayed at this hotel a couple of years ago when it was one of the best hotels in Sharm. So coming back to Naama bay, i believed there was only one hotel to return to; Noria Resort even though other well-known hotels were cheaper.
Everything that could have went wrong did. Everything in the hotel doesn't function which even the staff complain about. Covered in mosquito bites as there is no procedure in place to control this issue, Swimming pool is freezing, telephones don't work, AC doesn't work, there is only cold water, the hotel hasn't been refurbished for quite some time to the point where even the rooms stink. If you tell reception about this they will tell you okay 5 minutes but no one ever comes..There is no sense of management except for when 'big boss' would walk around.
Although the staff are deep down really nice people, they literally work a average 16 hours a day so when we interact with them (at dinner) they are already knackered which I don't blame them but it put a damper on the trip which we were so excited about. Staff will only provide decent customer service if you tip them!! Although i must say thanks to Chef Ahmed, Mohamed from reception, Ahmed from housekeeping and the security guard who made the stay a little bit bearable.
In terms of the entertainment, you will only be approached by the team if your Russian! Noria is no longer the hotel it used to be. It has become a failure. Would never return again nor recommend it to anyone!
- Official Description (provided by the hotel):
- Inspired by the traditional Roman architecture, Noria Resort is conveniently located at the center of Naama Bay, only 14 km from Sharm El Sheikh International Airport. Warm sun, azure sea and clean, white sands with the luxury of a four star deluxe hotel, the property offers water sports, entertainment, the finest recreational facilities, exquisite dinning, and comfortable accommodation. Noria Resort is a total resort experience whether you want to relax or be adventurous. ... more less
- Reservation Options:
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- Also Known As:
- Noria Hotel Sharm El Sheikh
- Noria Resort Sharm El Sheikh