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“Nice hotel. Would I stay again? No.”

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Otium Hotel Amphoras
Ranked #44 of 233 Hotels in Sharm El Sheikh
Certificate of Excellence
Reviewed October 14, 2013 via mobile

We returned yesterday after 10 days here.
As with many of the recent reviews, we were originally staying at the shores aloha but we were told on the transfer to the hotel, that it was closed.

When we checked in at Amphoras, we were informed that we were lucky as we were upgraded to to this "5*" hotel free of charge. In regards to the cleanliness and staff, this is true. Everything else is 3* or 4* at a push.

Bad points:
The food.
Lacked complete imagination. It's fine if you want rice, assorted vegetables, Egyptian beans and salad for lunch and dinner 10 nights in a row. The beef, if you can call it that, looked like the scraps you would leave a dog. Full of fat and remains of arteries. The chicken was really dry and if there was fish, it was flavourless.
I've never been to an all inclusive where you aren't served drinks. Staff aren't attentive at all in the restaurant.
The drinks.
Fine if you want a cup if water, coke, sprite etc all day every day. Local alcohol was just about drinkable.
This is the ONLY all inclusive I've been to where they don't have bottles of water included. Except the 1 bottle in your room.
Entertainment.
Lacked imagination and very repetitive. The exact same activities at the exact same time every day. I'm surprised the animation team remain so enthusiastic the whole time.
No English tv Channel's

Good points:
The staff were very friendly. Very clean and peaceful. Nice gardens and a shout out to the pancake man and Ahmed in the Palm pool bar. Really polite, as are the pool and towel boys.

Would I stay here again? NO...
Having spoken to other people on the coach transfer and the plane. For around £100-£150 more that what we paid for our hotel. They had a choice of 7 different themed restaurants, bbq lunch every day and EVERYTHING was included in their all inclusive. As you would expect.
I can't imagine what the Shores Aloha resort was like considering that was only a 4*..

Unfortunately, I wouldn't come back and I wouldn't recommend it to friends or family, which is a shame because most of the staff are very pleasant to be around.

TIP.
Haggle with the taxi drivers.

  • Stayed: October 2013
    • Value
    • Location
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3  Thank Ben W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aralvarez, General Manager at Otium Hotel Amphoras, responded to this reviewResponded April 22, 2014

Thank you for your review, comments such as your do help us a lot for future guest......

We did a meeting with all Departments involved , and let me tell you that new training sessions and supervision has help us a lot... Thanks to your valuable comments..

Rest assure that we are working towards better service and quality everyday....

Once again thank you and very gratefull for your help...

Tony Alvarez
GM
Shores Amphoras Resort
Sharm El Sheikh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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247 - 253 of 2,412 reviews

Reviewed October 13, 2013 via mobile

very nice and clean hotel..service is good and Egyptians are so kind.We enjoy sunny june days in wonderful beach.At night animation is cool and the location of hotel is very good you can go to many places in sharm..quite hotel like a paradise with palms and water so nice i love it

  • Stayed: June 2013
    • Value
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1  Thank Manenna2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony A, General Manager at Otium Hotel Amphoras, responded to this reviewResponded October 14, 2013

We thank you about all your comments about our resort.....

Also we are grateful that you mentioned that you cam go anywhere in Sharm at any time, our animation team will be happy to read your review.

Once again and thank you

Tony Alvarez
GM
Shores Amphoras Resort
Sharm El Sheikh
Egypt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

Amazing sea views almost from every place of the hotel! Rooms are cleaned every day, nice balcony, friendly and helpful stuff.
The only disgusting place is the restaurant (calls Bella Vista i think). The waiter Mohamed Ali refused to give me smoking table, he just said: "first eat, than go smoke outside"...strange and rude... if it is no smoking place he could at least say it in a polite way. Food was actually worse than in the main free restaurant)
Animation team is perfect and cheerful! Food (in the main place) is good, grilled meat or chicken almost every day, plus seafood sometimes.
Maybe I'd like to see more fruits next time))
Special thanks for Vaggio nel Blu diving school Mateo and Ashraf!

Room Tip: check the map of the hotel, I guess, 2nd floor is the best (more privacy and better view)
See more room tips
  • Stayed: October 2013, traveled solo
    • Value
    • Location
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Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aralvarez, General Manager at Otium Hotel Amphoras, responded to this reviewResponded April 22, 2014

Hello aand thank you for your review......... in reference to your incident in Bella Vista I already control this situation and please acept our apolagies for this... we do have an smokers section in Bella vista I can understand our staff attitude....

I saw that you posted another review in our Bella Vista page and already answer to you!!!

I hope this incident will not refrain you to use our Resort once again.

Thank you and please aceept our most sincere apolagies

Tony Alvarez
GM
Shores Amphoras Resort
Sharm El Sheikh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

The entrance is lovely, we had a great sea view room cleaned everyday. The food was average unfortunately they had the same things quite a few times. The drinks were ok. The Russians were very rude and there was alot of them, on the plus side we was treated well by the staff, the entertainment was good but maybe the activities in the day could be varied more

  • Stayed: September 2013
    • Value
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    • Service
Thank spj1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony A, General Manager at Otium Hotel Amphoras, responded to this reviewResponded October 9, 2013

Thank you so much for your review and we are happy that you enjoyed your vacation....

Thank you for the entertainment comment ,I will meet with our Animation Team to improve the program.

Thank you again and have a good evening

Tony Alvarez
GM
Shores Amphoras Resort
Sharm El Sheikh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2013

We have just come back,family of 5,Friendly staff,very clean,only ate once,was not for us,plenty of places to eat not far or in Namma bay,would go back.The staff was always ready to help.Entertainment staff were good also,

  • Stayed: October 2013, traveled with family
    • Value
    • Location
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Thank 1MOONSHADOW2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony A, General Manager at Otium Hotel Amphoras, responded to this reviewResponded October 7, 2013

Good afternoon and thank you for the review, we are happy that you enjoyed your RCI exchange vacation!!!!

We hope to see you all again at Shores Amphoras Resort!!!

Thank you and have a good day!!

Tony Alvarez
GM
Shores Amphoras Resort
Sharm El Sheikh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2013 via mobile

We went here for a long awaited getaway in a sun this September. Had a blast and to be frank the staff were providing the best customer service we ever seen. Thank u guys for great atmosphere, fantastic meals and drinks and generally stress free and relaxing hols. Hotel is of good standard and cleaniness. Especially want to thank reception guys wnd Mohamed Mahlais who was looking after us in the restaurant. Big up!

Stayed: September 2013, traveled as a couple
1  Thank Krissy_2505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony A, General Manager at Otium Hotel Amphoras, responded to this reviewResponded October 7, 2013

Hello and thank you so much for your review and comments we appreciated very much.

We wish to will have the pleasure to host you once a again in Shores Amphoras Resort

Thank you and have a good day!!

Tony Alvarez
GM
Shores Amphoras Resort
Sharm El Sheikh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013

We were a party of 8 travelling this year, and we were supposed to be staying at the Shores Aloha, which we were informed that it had closed, 4 days before departure. We were told that we had been upgraded to the Shores Amphoras, which was a 5*, looked at the brochure and trip advisor (as you do) all looked really nice.

Bad points:-
2 Single beds, not doubles which we were supposed to have had in the first hotel.
Not a very clean room at all.
Sea View if you hung off the balcony.
Tired Rooms need much updating.
The Buildings need a complete revamp, paint hanging off walls, drain covers missing, or not fitted properly at all.
Lounger covers were ripped and definitely need re covering.
Chairs at the Splash Bar had nails holding them together, and sometimes ripped your clothes if not careful.
You had to pay for bottled water, ( never had to do in Egypt before)
You had to pay for drinks in the all inclusive restaurants.
No cocktails were free, all had to be paid for.
Warm beer in certain places.
Tooooooo many noisy kids that are let to run riot in the main restaurant, whilst you are trying to eat, let alone have a conversation.

Good points.
Wonderful, wonderful people.
Food was good, what you expect really, but could have been a little bit hotter.
Mohammed (animation team supervisor) lovely man.
Mahmood main pool lad, so polite it's unbelieveable.
Ahmed the barman round the main pool, superb.
Sameh Zidan, barman in the main bar just outside reception, you made our holiday, if it wasn't for you it would have been very boring indeed, we thank you.

Whilst we were there, we also witnessed 5 near drownings, not good at all.
Would we go again no. I have been to Egypt 7 times now, and we have stayed in better 3* and 4* hotels, the staff make this hotel, not the place.

Room Tip: All rooms sound the same talking to our friends, just pot luck I guess.
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  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank deanoandsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony A, General Manager at Otium Hotel Amphoras, responded to this reviewResponded October 7, 2013

Good afternoon and thank you for your helpful review, All your bad points are been investigated and rest assure that all your comments in the review will be fixed.

For your information we already finished all standards rooms renovations and we are in the process of renovating all Chalets.

Your comment about the Splash Bar chairs was fixed immediately that I read your comment... Thank you very much and we apologize for this.

We do place mineral water in all arrival only, for the Dining Around Programme this is an extra for all guest try a different restaurant during their stay for this we charge for the premium beverages.

In reference to kids in the restaurant , we will control this in the future, again thank you!!

We are aware of the pool incidents but our life guard was there at all time to solve the problem,

Thank you for all your good pints we all appreciated very much

Once again thank you for your valuable review , which believe me is of a great help.

Have a good day.

Tony Alvarez
GM
Shores Amphoras Resort
Sharm El Sheikh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Otium Hotel Amphoras

Address: Salah Taher St. | Om El Seid, Sharm El Sheikh, Egypt (Formerly Shores Amphoras Resort)
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Spa Hotel in Sharm El Sheikh
#41 Family Hotel in Sharm El Sheikh
#42 On the Beach Hotel in Sharm El Sheikh
#44 Luxury Hotel in Sharm El Sheikh
Price Range: $70 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Otium Hotel Amphoras 5*
Number of rooms: 484
Official Description (provided by the hotel):
Located up on Um El Seid Cliff overlooking the Red Sea, Otium Hotel Amphoras is ideally located in one of Sharm El Sheikh’s most beautiful areas. Situated near one of the top diving spots it is a haven for divers and snorkelers. The hotel allows you direct access to many underwater and marine wonders, the highlight being an exciting ship wreck diving site called Amphoras (from where the hotel has proudly derived its name). Otium Hotel Amphoras is 18 km away (25 minute drive) from Sharm El Sheikh International Airport, and 11 km (15 minute drive) from Neama Bay (Centre). ... more   less 
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Also Known As:
Shores Amphoras Hotel Sharm El Sheikh
Hotel Shores Amphoras
Amphoras Holiday Resort Hotel

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