When we first booked this hotel we were slightly concerned about the bad reviews on this website but we really had nothing at all to worry about, this hotel is fantastic.
When we arrived we were very pleasantly greeted by mohammed at reception and he will go out of his way to help you. The room was very spacious, has aircon, a free safe and sky tv. Our lovely cleaner Ali came in each day and gave us fresh towels and bedding. He also left us a different animal every day made with our towels etc... one day we came back and had a huge elephant on the bed!
The food is very nice and the staff in the restaurant are very quick to assist you or top up your drinks. Ramdan the chef is such a lovely man we wanted to put him in our case and bring him home! Every day for breakfast and lunch he had made us a special omlette/burger. On the day that we went to Cairo he had waited for us to get back to see if we had enjoyed ourselves which was so sweet of him. The restaurant manager Hany is also very friendly and was very concerned when my boyfriend was not feeling very well. Neither of us suffered from the infamous Egyptian stomach until we ate outside of the hotel which proves that the food and drinks are well made.
The entertainment at this hotel is fantastic. There were 3 reps out by the pool all day entertaining the guests and a different show every night. Thank you to Olivia, Adam and Vido who work so so hard to keep people smiling and laughing. We actually entered into the couple show one night and won which was hilarious. The next day the kitchen staff had prepared a lovely meal for us both.
The hotel has its own beach and a free shuttle bus that runs twice a day. The beach is decent and is great for snorkelling or just relaxing.
We cannot really thank the wonderful staff at this hotel enough. Every single person went out of their way to help us if we needed it and we were always greeted with a smile. They really looked after us for the 2 weeks that we were there.
We will definitely be coming back to Sharm and 100% back to this hotel... cant wait to see you all again (hopefully soon as its cold at home!!)
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- Also Known As:
- Grand Viva Sharm Hotel Sharm El Sheikh
- Falcon Hotel Viva Sharm
- Falcon Hotel Sharm El Sheikh
- Falcon Inn Viva Sharm El Sheikh