W e have just returned on the 22nd October after a 2 week stay at this hotel. W efound the hotel very shabby it is great need of decoration and a good clean. We had to see three rooms on our arrival at 11pm before we could find a room clean enough to stay in. The reception staff our rude and very unhelpful. On our arrival we asked if there was any were we could get a drink and something to eat, and we were rudely told "no all inclusive has finished" I do not think this is the correct way to greet gusts that have just arrived after a long trip.
The electirc and water went off daily, we compalined that we had no hot water this was fixed for 1 day then back to cold again for the rest of the holiday.
We met some brilliant people while we were there these were other guests and also the staff especially Antonio behind the pool bar who always had a smile and would bring your drinks over and Mohamed the pool guy who was always happy to help and had a smile and a chat eveyday.
The restraunt food was very poor, there was chicken, rice and beef most days and the food was kept warm for long periods. The salad was a poor selection, I understand that we are in Egypt as this was my 5th visit to the country but I found this the worst food that I have eaten while holidaying in this counrty.
The rooms were very poorly cleaned, our balcony and stairs were not cleaned once in the 2 weeks we were there. If the cleaners spent more time cleaning properly instead of the making of towel animals for the tips that they expect then the rooms would be cleaner.
The pool area was only cleaned once in the 2 weeks we were there and this was on the day we were leaving. If you walked bare feet from the sunbed to the pool your feet were black.
There are alot of manager walking around looking but there is no real work being done.
This would be a lovely hotel, as the area and surroundings are lovely, but this hotel needs to be cleaned up and they need to listen to peoples reviews and action them.
For people on this trip advisor who say that all was brilliant and there were no issues with anything, I do not now were you were staying but there was at least 15 people in our party and we all found the hotel poor.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, Travelocity, TripOnline SA, Priceline and Cheap Tickets so you can book your Sharm Holiday Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sharm Holiday Hotel Sharm El Sheikh
- Sharm Holiday El Sheikh