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“Excellent staff”

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Regency Plaza Aqua Park & Spa Resort
Ranked #94 of 234 Hotels in Sharm El Sheikh
Certificate of Excellence
Luton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent staff”
Reviewed September 15, 2013

We have just returned from Sharm and had an excellent experience in Egypt despite initial concerns, and we even went to the pyramids with no issues at all. The hotel is very welcoming and well presented, but the stand out part of the hotel is the very friendly staff (Yousef in restaurant & Diaa in house keeping particularly). We had a lovely sea view room and the hotel is spread out very nicely so most rooms are away from any noise from bar area. Room was very spacious and well presented, although one bed was very hard and seemed like a new mattress was needed, beware though this is an Egyptian 5 star resort, not European standard 5 star, so it is not luxury. We found the food to be overall good with a descent selection on each night, but the buffet options do get repeated a bit too much during the week, and desserts could be of a better quality. The general surrounding area of the hotel such as the gardens and beach are very nice, and make a walk through the grounds very pleasant. The fact that there were very few guests at the hotel and at the pyramids made this an excellent time to come (Although obviously it is very sad what has happened in Egypt), everyone in the country is so eager for the tourists to return. Overall we were very happy with our experience and would definitely return in the future.

Room Tip: Definitely pay extra for sea view room, and book early because there are not many available.
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  • Stayed September 2013, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank Justin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manal51, Manager at Regency Plaza Aqua Park & Spa Resort, responded to this review, September 30, 2013
Dear Guest,

Thank you for staying in Regency Plaza Sharm El Sheikh on your recent vacation, and for having taken the time to share your experience on this forum.

We are delighted to know that you enjoyed your stay with us and we sincerely appreciate your kind comments. We are glad you found the staff was efficient and friendly, it was our pleasure to serve you. It will be a great pleasure to pass on your kind comments to the associates who you kindly took the time to mention by name (Yousef and Diaa) they will be delighted to hear your positive words.


Management team is open and welcomes suggestions and comments about how we can improve the way we deliver our service and performance our standards. We have sent your lines to all corresponding departments to take notes and improve in the mentioned areas.

We thank you for choosing Regency Plaza Aqua Park & Spa Resort for your stay in Sharm El Sheikh and we very look forward to having the pleasure to welcome you back at some time in the near future.

Please do not hesitate to contact me at info@regencyplazasharm.com for any assistance and we will try to fulfill requests you might have.

Once again many thanks for your kind comments.


Best regards
Regency Club Administration
info@regencyplazasharm.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,586 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Croydon, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 13, 2013

We are a large party of friends and family around 14 in total who have returned to the regency again for the 2nd year. We are also planning our holiday for 2014 as we speak.
We have found regency to be everything we need to enjoy our holiday. Especially accommodating such a large group of different ages. Lovely big, clean rooms. The maids work so hard all day, every day, always greeting us as we walk past. All of the staff at regency are friendly and cannot do enough to make our stay enjoyable, from reception staff to the waiters to the towel guy on the beach everyone has been so kind and accommodating. The entire hotel, gardens, pools, aqua park and beach, are so well maintained and clean.

The only couple of things that let the hotel down is the food in the main buffet as its quite repetitive - as with most all inc. and the alcohol. The vodka is rough and you cannot have any decent wines unless you pay for it. However we try to make sure we book the other restaurants on site so that we can have variety each night. The only down side to these restaurants is that you need to pay for ALL drinks whilst dining, which again lets it down. The beach bar is great for lunch but again very repetitive with burgers and chips each lunchtime, but you can use the main buffet or aqua park restaurant if you fancy a change.
The only other thing our party really could have done with is free wifi as in most other hotels. You either had to pay or go out to other bars off site and buy drinks to use phones and iPads etc.

Overall this hotel still caters for all our needs and requirements. Aqua park for the younger ones, which they love, the beautiful beach for the older ones and the lovely big pool in the middle if you can't decide on either of the other two. I must also mention that the spa is a great place to visit. My dad had put his neck out before the holiday and was in a lot of pain, after 2 treatments he was pain free and back to normal.
I definitely think you get what you pay for and more at regency. Cannot wait to go back next year taking even more family and friends with us.

Room Tip: I would ask to stay in the main part of the hotel, surrounding the pool and near to the beach, if yo...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nicola B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manal51, Manager at Regency Plaza Aqua Park & Spa Resort, responded to this review, September 30, 2013
Dear Guest,

Thank you very much for your fabulous feedback about your recent holiday at Regency Plaza Aqua Park & Spa Resort and for your kind recommendation.

We are delighted to know that you enjoyed your stay with us and we sincerely appreciate your kind comments. We are glad you found the staff was efficient and friendly, it was our pleasure to serve you.

Management team is open and welcomes suggestions and comments about how we can improve the way we deliver our service and performance our standards. We have sent your lines to all corresponding departments to take notes and improve in the mentioned areas.

Thank-you very much for your kind comments and the “5 out of 5 - excellent” rating you gave our resort. We really appreciate your support and the team will be delighted you have recognized their great efforts.

We are look forward to having the pleasure to welcome you back in 2014. Please do not hesitate to contact me at info@regencyplazasharm.com for any assistance and we will try to fulfill requests you might have.

Once again many thanks for your kind comments.

Best regards
Regency Club Administration
info@regencyplazasharm.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 9, 2013

This hotel is absolutely fantastic....first trip to Egypt and we were not disappointed. We couldn't have stayed anywhere better. The room was so spacious and well equipped. It was very clean and was cleaned everyday we were there with amazing towel art! ( If you like towel art you will LOVE this hotel!). The gardens and guest areas were very well kept throughout the hotel. The animation team were excellent and worked really hard to keep guests of all ages entertained. (Keep an eye out for the toga/water fountain sketch....OMG it was one of the funniest things I have ever seen and we cried with laughter!) The staff at the hotel literally could not do enough for us..... Whatever our query they went all out to sort it out.... The food was not quite to our liking but then it is Egypt and you don't expect to get English food abroad... Having said this the restaurant manager fell over himself each day to ask us if he could help in any way and regularly instructed the chefs to cook us something different if there wasn't anything to our liking. The aqua park was fab and our daughter absolutely loved it... All pool areas were beautifully clean and tidy and the towel chap had towels on our beds each day..... No need to get up at the crack of dawn to put your towels out....fabulous.....this really was a truly memorable holiday and we enjoyed it so much we will be going back in November....Go, you will not regret it.

Room Tip: We chose block A which is close to the beach and no noise from the entertainment at night although t...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 1103SBrooks2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manal51, Manager at Regency Plaza Aqua Park & Spa Resort, responded to this review, September 12, 2013
Dear Guest,

Thank you very much for your fabulous feedback about your recent holiday at Regency Plaza Aqua Park & Spa Resort and for your kind recommendation.

We are delighted to know that you enjoyed your stay with us and we sincerely appreciate your kind comments.

And we are glad you found the staff were efficient and friendly and we are pleased to hear that you have enjoyed our animation team activities and aqua park facilities.

Regarding the food, additional to main restaurant buffet and four a la cart restaurant menus, as you said, chefs and restaurant managers are more then willing to assist to find customers liking in different nation’s cuisines.

Thank-you very much for your kind comments and the “5 out of 5 - excellent” rating you gave our resort. We really appreciate your support and the team will be delighted you have recognized their great efforts.

We are look forward to having the pleasure to welcome you back in November. Please do not hesitate to contact me at info@regencyplazasharm.com for any assistance and we will try to fulfill requests you might have.

Once again many thanks for your kind comments.

Best regards

Alise Ratniece
Regency Club Administration
info@regencyplazasharm.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
1 review
Reviewed August 31, 2013

I stayed at Regency Plaza, Sharm el Sheikh this summer and had a really lovely time. It was my third time in Nabq Bay at the third different hotel. The hotel itself was very welcoming with nice gardens, views and the pools and beach are very pleasant with plenty to do. The animation team are by far the best thing about this hotel as they are always there to entertain, but without being pushy. The shows in the evening are very entertaining and at a good standard, very funny and some fantastic sketches and dances. The chief animation, Joe was fantastic and i made some great friends, Domenico's aqua gym was the highlight of my mornings! Also Sofia, guest relation is very helpful and always smiling. The service in the hotel was adequate, the waiters were always pleasant and there were some great barmen, Ramy, Mahmoud and Zidan were always there to entertain you with their good sense of humour and hard work and restaurant manager Adel was the kindest man in the world. The room was very nice, big and complete with all the necessary things and in a good place in the hotel, not far from anything. The food needs improvement but its not a major problem as you never expect it to be like home when you are on holiday, but there was always enough. The disco tours that the hotel and animation team offer were great and i had some fantastic nights out that really added to my holiday. Overall it was a great experience and thankyou animation for being the best!!! I will stay in touch!

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkhri2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manal51, Manager at Regency Plaza Aqua Park & Spa Resort, responded to this review, September 15, 2013
Dear Guest,

Thank you very much for your fabulous feedback about your recent holiday at Regency Plaza Aqua Park & Spa Resort and for your kind recommendation.

We are delighted to know that you enjoyed your stay with us and we sincerely appreciate your kind comments.

We are glad you found the staff was efficient and friendly. It will be a great pleasure to pass on your kind comments to the associates who you kindly took the time to mention by name (animation Sofia, Joe, Domenic, barmens - Ramy, Mahmoud and Zidan, restaurant manager Adel etc. ) they will be delighted to hear your positive words.

We are happy to take your comment on board and we will continue to work to improve this aspect of our service. Your feed back has been passed on our Executive Chef and he will make all the necessary actions in order to improve the level and quality.

We very much look forward to having the pleasure to welcome you back at some time in the near future. Please do not hesitate to contact me at info@regencyplazasharm.com for any assistance.
Best regards
Alise Ratniece
Regency Club Administration
info@regencyplazasharm.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Russia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 25, 2013

It was the best place I've ever stayed! To begin with, staff is friendly and polite in comparison with other hotels i was. Rooms are spacious with pretty design. Cleaning was every day, so always clean towels, shampoos, tea and coffee, sometimes flowers:) Speaking about food - it was delicious, a great variety of dishes of different cuisines. This hotel found good solution, as people are bored from the same meal every day, there are some restaurants to dine in, for ex. italian restaurant, fast food restaurant and other. For children there is ice-cream every day. Location is good, not far from the airport, and not far from entertaiment area, i mean cafes, clubs. It goes without saying, aquapark and beach are perfect. Also, there is spa center, where you can relish massage and other spa procedures for low price! It is great that in the hotel there are shops witn souveniers, oils, clothes and so on. What's more, you can use the service of a photographer. Moreover, on the beach you can experience driving on banana or camel, it's amazing! But the best thing was INTERTAINMENT TEAM!
they are cool guys! Every day was full of fun: club dance, aqua gym, table tennis, darts, volleyball, coctail games, special children's animation, movies and so on. Entertainments are for all ages and preferences. In the evenig was animation, it could be some competition or just sketches, they were very funny)As a rule it ends with club dances on the stage. Quite often animation team suggested going to disco tours, it was too cool!!! In this place you can make friends:)
If you want to get unforgetable emotions, don't doubt, go to Regency Plaza! You will never forget your holidays!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diana236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manal51, Manager at Regency Plaza Aqua Park & Spa Resort, responded to this review, September 12, 2013
Dear Guest,

Thank you very much for your fabulous feedback about your recent holiday at Regency Plaza Aqua Park & Spa Resort and for your kind recommendation.

We were delighted to know that you had a great stay and your kind comments regarding the excellent hospitality that was extended to you by our associates is much appreciated.

Such reviews are reward to the team for all the effort done to make your stay with us delightful. We are glad we have managed to provide a memorable stay for you.

Thank-you very much for your kind comments and the “5 out of 5 - excellent” rating you gave our resort. We really appreciate your support and the team will be delighted you have recognized their great efforts.

We are look forward to having the pleasure to welcome you back in back in the near future. Please do not hesitate to contact me at info@regencyplazasharm.com for any assistance and we will try to fulfill requests you might have.

Once again many thanks for your kind comments.

Best regards

Alise Ratniece
Regency Club Administration
info@regencyplazasharm.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canso, Nova Scotia, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2013

We took one 3yr old, one 8 and one 9yr old. There was two young adults and three adults.
We couldnt fault our room which over looked the sea it was very good indeed.
We were well catered and so were the children. I had the perfect time and our trip to Egypt was very special.

The only thing i found difficult wad the evening entertainment. This totally catered for the russian guests entertainment and there were mostly russians at the hotel.

A few more british and brit entertainment would have made the evenings much more fun for us.
All in all though excellent !
Animation team efforts were excellent !

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank polly p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manal51, Manager at Regency Plaza Aqua Park & Spa Resort, responded to this review, September 12, 2013
Dear Guest,

Thank you very much for your feedback about your recent holiday at Regency Plaza Aqua Park & Spa Resort and for your kind recommendation.

We are delighted to know that you enjoyed your stay with us and we sincerely appreciate your kind comments.

Please give me opportunity to clarify that entertainments like Cabaret dancing and Oriental Show (Belly Dancing), Fire Show, Foam Party, Pool Party, Comedy Show etc. are not oriented for one specific nationality on contrary are suitable for all different nationalities . In this point we can not agree with you as your comments in this matter are not quite objective.

We want to remark to all our current customers and future ones that for us all nationalities are very important and we work hard every day to make that all our customers stays are enjoyable. In Regency Plaza Aqua Park & Spa Resort, there are guests from many different nationalities (British, Dutch, Italian, Polish, German, Russian etc.) and we really enjoy to serve all of them. It is our pleasure to be at your service!

We thank you for choosing Regency Plaza Aqua Park & Spa Resort for your stay in Sharm El Sheikh and we very look forward to having the pleasure to welcome you back at some time in the near future.

Best regards

Alise Ratniece
Regency Club Administration
info@regencyplazasharm.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 23, 2013

Excellent hotel and staff. all facilities were great, private beach, nightly entertainment at the terraces and live theater shows, plenty of choice of food although most were quite bland but still found something good to eat all the time. Not sure why the negative reviews but we had great time. Perfect if you have kids as the 2 separate swimming pool sites, one with slides (aqua park) and good kids section and the other was the main part with 2 swimming pools with by-the pool bar were all excellent. Plenty of water sports to choose from in the after noon. Lots of separate restaurants on the resort all inclusive. Indian, oriental 2 Italian (one pizzeria and one restaurant), beach restaurant serving burgers hot dogs and chips for lunch. Staff were really very friendly and helpful. Very clean and lawns regularly manicured. I'd highly recommend it. One negative thing is internet is only available at a charge (wifi ony) and only works near the terraces.

Room Tip: Block A is closest to the beach and rooms all sea view there.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ifty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manal51, Manager at Regency Plaza Aqua Park & Spa Resort, responded to this review, September 15, 2013
Dear Guest,

Thank you very much for your fabulous feedback about your recent holiday at Regency Plaza Aqua Park & Spa Resort and for your kind recommendation.

We are delighted to know that you enjoyed your stay with us and we sincerely appreciate your kind comments. Thank you for recommending the property without any hesitation.

We are happy to take your comment on board and we will continue to work to improve this aspect of our service. Your feed back has been passed on our Executive Chef and he will make all the necessary actions in order to improve the level and quality.

We very much look forward to having the pleasure to welcome you back at some time in the near future. Please do not hesitate to contact me at info@regencyplazasharm.com for any assistance.

Best regards

Alise Ratniece
Regency Club Administration
info@regencyplazasharm.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Regency Plaza Aqua Park & Spa Resort

Property: Regency Plaza Aqua Park & Spa Resort
Address: on the beach of Nabq Bay | Peace Road, Sharm El Sheikh 46619, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#67 Spa Hotel in Sharm El Sheikh
#84 On the Beach Hotel in Sharm El Sheikh
#86 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Regency Plaza Aqua Park & Spa Resort 4*
Number of rooms: 550
Official Description (provided by the hotel):
Perfectly located in the heart of the Sinai Peninsula, a step into a whole new world of the most exquisite rare combination of Kite surfing fun activities , turquoise blue water, crimson mountains and desert landscapes of inspiring beauty, considered one of the best water spots and Kite surfing spots worldwide. Regency Plaza Resort, a superb Local 5 star deluxe hotel majestically and directly located on the beautiful, coral beach of Nabq Bay. the hotel is built on an area covering over 167.000 SQM. Regency Plaza Resort is located within 10 minutes from Sharm El-Sheikh international airport and 25 minutes from the famous Neama Bay city centerRegency is running a 24 hours all inclusive system with free access to a la carte restaurant ; with a Aqua Fun area fully equipped with five adult Aqua Slides with Heated Swimming pool during winter and Kids Aqua heated aqua zone equipped with different mini aqua slides for kids. ... more   less 
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Also Known As:
Regency Plaza Aqua Park And Spa Resort
Regency Plaza Aqua Park Hotel Sharm El Sheikh
Regency Hotel Nabq
Regency Plaza Sharm El Sheikh
Plaza Sharm El Sheikh Regency
Regency Plaza Egypt

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