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Reviewed November 8, 2015 via mobile

My first time here & it was exellent. This hotel isn't the same as the type of "All" hotels. Thanks a lot to Mansour&Mr/Magdi at the main restaurant, then a lot of thanks to very pleasant manager Adele (if I didn't spell his name correctly, -exuse me, please). Very quite place with a lot of posh entertainment for intelligent people! Great service! Thank u so much!

Stayed: November 2015
Thank Dariya E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBP, Hotel Manager at Baron Palms Resort Sharm El Sheikh, responded to this reviewResponded November 10, 2015

Dear Guest

We would like to thank you for expressing your opinion concerning your recent holiday with us at the Baron Palms Resort, we are being exceedingly charmed with your comments concerning our hotel’s entertainment choice as well as praising our staff members. We do highly appreciate your kind words and we do always go beyond and above to guarantee our esteemed guests an utmost courtesy and highest possible level of satisfaction throughout the entire stay.
We look forward to hosting you again in The Baron Palms very soon.
Emad Milad
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2015 via mobile

We spent a fantastic 2 weeks at this hotel and we cannot fault it. The staff are brilliant, they are friendly but not over the top. Alex in the animation team made the holiday for us. He couldn't do enough for us, was very friendly and knowledgeable.
Mahmoud on the pool bar service was terrific, he remembered our order and had our drinks ready for us every day as soon as we set up our towels. The pool, restaurant and bar staff work such long hours in the heat but the service remains impeccable. Food is great and full of variety, never spoke to anyone with belly problems. Cocktails are lovely and the olives and crisps with your evening drinks a lovely touch.
Would definitely go back

Stayed: September 2015, traveled as a couple
1  Thank Traveler584532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBP, Hotel Manager at Baron Palms Resort Sharm El Sheikh, responded to this reviewResponded November 8, 2015

Dear Guest

We are being extremely grateful that you picked the time and posted a 5 star review on your recent vacation at the Baron Palms Resort, we would like to seize this very chance and express our genuine gratitude for your lovely comments concerning our impeccable service and courteous attention from our staff members, we are always there at your service to provide you with an exclusive treatment and utmost care to guarantee you a most pleasant vacation with an impulse to revisit us again.
We very much look forward to your next visit.
Emad Milad
Hotel Manager

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Reviewed November 7, 2015

Just spent 16 Relaxing Nights at the Baron Palms , The Two overriding things about the Hotel is the Place is Spotlessly Clean, ALL the Staff go out of their way to help you
and with a smile, My only complaint would be regarding one of the Reception Desk
staff who I think was Named Emad, he has a Terrible attitude and can be very Rude
to People, Not really the sort of Person to have Front of House, Very unhelpful to us and other customers. Apart from that had a great Relaxing time.

Room Tip: Pool Facing Rooms have a better outlook
  • Stayed: November 2015, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank clarkebrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBP, Hotel Manager at Baron Palms Resort Sharm El Sheikh, responded to this reviewResponded November 7, 2015

Dear Guest

Thank you a great deal for taking this opportunity and sharing your feedback on your recent holiday here with us at the Baron Palms Resort, we are being extremely delighted with your heartful comments concerning our hotel’s facilities and services. We do appreciate your kind words, needless to mention our both staff and management teams apply maximum effort to guarantee our esteemed guests an utmost care and highest possible level of satisfaction throughout the entire stay. Therefore, we are sincerely pleased that we managed to ensure you an overall joyful and memorable time at our sunny resort.
Concerning the mentioned staff member and his inappropriate attitude, be sure we will definitely look into the issue and take necessary disciplinary action to avoid further cases of the kind.
We look forward to welcoming you back to The Baron Palms again and again.
Emad Milad
Hotel Manager

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Reviewed November 6, 2015 via mobile



My husband and I have been to sharm el sheikh three times and I'm afraid the Baron Palms ranks pretty poorly.

Firstly, the hotel check in clerk tried to get us to upgrade our room three times even though we politely declined each time he then offered to "do us a good deal!" This made us feel like the room we'd booked was inferior. The room itself was fine but the bathroom had mould growing in the corner of the shower cubicle again surprising in a 5 star hotel.

The pool area is lovely and the sun beds are incredibly comfortable. The dining at breakfast and lunch are fine with breakfast being a particular highlight. We particularly enjoyed the menu at the poolside bar for lunch which offered dishes from salmon to burgers and we're all very tasty. The evening meals were particularly disappointing. The theme nights did not always live up to our expectations, we felt that in particular the Italian and Far East themes were underwhelming although the Mexican and Egyptian themes had plenty of tasty choices and we were pleasantly surprised with these

Firstly the outdated rule of men having to wear long trousers. . This in my opinion is out of sync with the modern hotel guest and it's infuriating that their dress code is not consistently applied. My husband was not allowed to wear very smart dress shorts but there were several men in the restaurant that were wearing open-toed sandals and nothing was said to these individuals. The other rule that was consistently overlooked was no topless sunbathing around the pool area and beach and this happened on a daily basis and was completely ignored by the staff and even the guest relations staff who regularly spoke to these guests and yet said nothing about them not wearing a top. We have no issue with women choosing to go topless, our issue is that this 5 star establishment does not consistently apply its rules. One area that does apply 5 star service are the staff who provide excellent friendly service. We can only really compare this hotel with the other 5 star hotels we have stayed in within Sharm these being Domina Coral Bay, Xperience Sea Breeze and Iberotel Palace and unfortunately the Baron Palms hotel didn't reach their standards. Overall we had a nice relaxing week at Baron Palms, but will sadly not be returning as we have stayed in other hotels in the same area where we have had a far more enjoyable experience.

Stayed: October 2015, traveled as a couple
1  Thank vicpea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBP, Hotel Manager at Baron Palms Resort Sharm El Sheikh, responded to this reviewResponded November 7, 2015

Dear Guest

Thank you for finding the time to post a review and share your impressions on your vacation here with us at the Baron Palms Resort, our whole management and staff teams apply maximum efforts to ensure the highest possible level of our guest satisfaction.
However, it came to our focus that you remained concerned about a few issues.
Concerning the bathroom condition pinpoint, kindly notify that we are considering property enhancement and renovation program in the near future to be able to provide our esteemed guests with a deluxe accommodation that will suit all their comfort needs.
Regarding the food outline, please be informed that our guests’ opinions are of undoubting importance for us at all times, therefore the pinpointed food issue will be scrutinized by our Executive Chef and his team and an immediate corrective action will be taken to improve food selection to be able to meet the tastes and preferences of our even most fastidious guests.
As for the dress code outline, kindly be aware that its enforcement is being strictly and consistently monitored by the restaurant management on a daily basis.
We are glad, however, to hear that overall our staff members managed to provide excellent service, show ultimate care and commitment to excellence as a significant prerogative in our customer service approach.
We wish to be able to host you once more in our sunny resort in order to prove a first class service.
Emad Milad
Hotel Manager

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Reviewed November 6, 2015

Every single staff member in this hotel is a credit to the baron palm hotel. Polite professional and the best staff I have come across in any hotel I have stayed in. A special mention to head waiter mahmoud yakout who organised a candle lit dinner for both me and my partner. It was a pleasure to be met by him for breakfast and dinner on a daily basis. Happy to get anything that you needed. Also to mention bar manager all your is and the chef that made us our steak dinner excellent food. I am a fussy eater but always able to find something to eat. Large range of cold food could have been more variety of hot food. Never a run to obtain a sunbed always plenty of sunbeds round the pool bar staff bringing drinks on a regular basis without even having to be asked. Entertainment the usual in the outdoor theatre . I would highly recommend this hotel to anyone to visit rooms and all the hotel spotlessly clean rooms are not to a 5 star standard but very clean could be bigger upgrade for pool view not worth the money garden view was fine.

  • Stayed: October 2015, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank shells136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBP, Hotel Manager at Baron Palms Resort Sharm El Sheikh, responded to this reviewResponded November 7, 2015

Dear Guest

We would like to thank you for expressing your opinion concerning your recent holiday with us at the Baron Palms Resort, we are being exceedingly charmed with your heartwarming comments concerning our hotel’s services as well as praising our staff members for their outstanding professional skills and attitude. We do highly appreciate your kind words and we do always go beyond and above to guarantee our esteemed guests an utmost courtesy and highest possible level of satisfaction throughout the entire stay. Therefore, we are genuinely pleased that we managed to ensure you a most blissful and unforgettable time at our sunny resort.
We look forward to hosting you again in The Baron Palms very soon.
Emad Milad
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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