We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Honest review”
Review of Island View Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Island View Resort
Ranked #73 of 232 Hotels in Sharm El Sheikh
london
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Honest review”
Reviewed October 5, 2012 via mobile

We have just returned from 10 nights at the island view hotel. As said many times before in reviews, yes the hotel is in need of updating, the rooms, eating areas, pool areas all are in need of attention. We were booked into a standard room but managed to get a free upgrade to a junior suite on checking in, so worth asking for! The from itself was ok, however the fridge was broken and the curtains wouldn't pull, this was rectified shortly after. We heard from other couples that they had problems with Mosquitos and ants, although we didn't experience this.

The hotel is full of Russians, trying to get breakfast and dinner while they are in the eating area is near impossible. They didn't cause us any great problems but in general we found them to be rude and inconsiderate. The staff do well biting their tongues at times, we found that the staff here couldn't do enough for us and seem to love the British. Waiters in the Italian were the best, and this restaurant was our saviour where we enjoyed nice meals. The food in the main restaurant is ok, it did seem more catered for the Russian guest that the British though. We didn't get round to trying fatimas which is located on the beach. We heard mixed reviews about this.

The location of this hotel is ideal with soho square just outside, which has shops and cafes. So would we return....probably not as we like to visit different places and I think there are probably better hotels, I think when the hotel is refurbished it could be a 5 star, as it stands at the moment I don't think it is.

And towels on sunbeds at 0700 that are left there unattended for several hours is very frustrating!

Stayed October 2012, traveled as a couple
Helpful?
4 Thank amy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IslandViewRe, Quality Manager at Island View Resort, responded to this review, October 12, 2012
Dear Valued Guest,

Thank you for taking the time to write a Tripadvisor review for us.

Please be assured your comments, positive and negative, will be passed to all heads of department for action or to ensure our staff receive their well deserved praise.

It would be our pleasure to welcome you back in the hotel in the future.

Rachel Glennerster
Quality Manager
Island View Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,537 reviews from our community

Traveler rating
    1,286
    758
    296
    127
    70
See reviews for
946
847
49
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (264)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Eastbourne
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 2, 2012

This was our fifth time in Sharks bay and our third return to the sunrise (now island view resort).
As always it was an amazing holiday and our favourite destination to relax!
On arrival there was a slight mix up with our booking which caused a little stress to say the least! This was total fault of 'hotelsforyou' in England and no fault of this hotel. However Rachel (quality manager) and Tracey (guest relations) got on the case to straighten things out and after much confusion everything was sorted!
As we were a british couple in an ocean of Russian guests and Egyptian staff it was a pleasure to deal these two british ladys. They will go out of their way to make your holiday the best experience possible and i cannot praise them enough as they made our holiday a great one. Very useful people to have around the hotel for any info needed, problems or just a chat. Rachel's sense of humour is great and left us laughing on the way home! ( the water park story about the girl down the slide lol!!!)
We found the food in the hotel excellent. Our holiday was to celebrate my partners 30th birthday. As a suprise i arranged through Rachel in advance by email a booking in the Italian restaurant. The evening was lovely, (outstanding food) outside dining on lovely terrace and for dessert brought out a birthday cake for my partner. The evening was fantastic! ( thank you again Rachel).
We ate at the Italian 3 more times after this as it is so good! The waiters and management in the Italian are first class and will make sure your evening is a great one.
We also dined at Fatimas, again the food and service is faultless. Loads of choice on the menu, and the beach front location is lovely. The buffet is also very good and the themed evenings gave a nice selection of different food.

All of the staff in this hotel are so friendly and attentive and most will go out of their way to make your holiday a great one. It is generally Russian dominated, yes they can be arrogant but they didnt bother us at all personally. They speak to staff like dirt but the way to look at it is the more Russians there are, the more attention you'll get if your british! All of the staff love the English and you will get treated well and made to feel vey special. But a small tip goes a long way along with 'please' and 'thank you's' and you'll be treated like VIP's wherever you go!
We are both divers and snorkellers and never get tired of it. Here if you like marine life you'll not be dissapointed.The pools are all good but we are more beach people and loved every minute of it.
We had the best situated room we've ever had this time. Our balcony was right overlooking the beach! For us this hotel never fails, with being right by Soho square, great food (we've never had tummy upset here), lovely surroundings and great staff. The only fault we could say is that the rooms could do with an update, but i believe its on their to do list. For us as long as it was clean which it was, then we didnt spend that much time in our room anyway.
I didnt expect much from the animation team this time only because before there didnt seem to be any English entertainers or staff in previous times. So it was a pleasant suprise to meet Abbi from essex (very sweet girl). Always seemed to get involved and fly the flag for us, also very helpful for general info about anything. Besides just abbi the entertainment in the amphitheatre was generally really good this time. Mikee is hilarious and a very good host.
Pyramid divers are always good for diving ( Mora especially helpful) from the beach or on a boat trip. We got our advanced open water Padi with them last year also they are reasonable compared to other dive schools around.
Overall this hotel takes alot of beating. Having stayed at the Hilton and concorde previously we wouldnt go back to them compared to this as a whole experience. We know we will return for future holidays here and we wouldn't be unhappy coming back every year. For the best Sharm experience in the best location, come to this hotel! Many thanks again to Rachel and Tracey, i hope you're working there for many years to come! Thanks again for eveything and we wish you well.

Simon Lidbetter and Nicola Law Eastbourne, England

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Simon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IslandViewRe, Quality Manager at Island View Resort, responded to this review, October 5, 2012
Dear Simon and Nicola,

What can we say?...Thank you for choosing to return to the hotel and keeping your sense of humour throughout.

I'm sorry you were involved in the unfortunate incident at the waterpark, happily the young lady is fine and recently got married.

On a professional note, we're glad you enjoyed your stay and thankyou for your kind comments about our team.

We look forward to your return visit.

Thanks Again

Rachel Glennerster
Quality Manager
Island View Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 1, 2012

I have a short, sweet version describing this hotel for quick review and a detailed version for those now bricking it due to them booking this hotel for a holiday.

If you aim to enjoy your holiday in a 4Star hotel in Sharm, Please for the Love of God, Allah & Budha do not pick this hotel!!

I'll try my best to start with the good points & head into the scroll of bad point.

In General the staff are great & couldn't do more to help, but the odds are highly stacked against them.
The pools and water slides bring back a bit of youth & the animation team couldnt do any more to be helpful & entertaining especially Abby. Big thanks to Tracy at Reception as well for being sympathetic to us knowing what we should receive on holiday in Sharm and helping us check out 11days early effectively.
Thanks you for making us feel Welcome.

This was  my 10th time in Sharm, almost every year since 2001 changing & varying Location & Hotel every time. This is the first time in any holiday that me & my partner decided to change hotel due to it being abismel & there being construction workers within 50m of the Hotel using Heavy machinery which I wasn't informed about at all before flying out.

Anyone that actually makes a good review of this hotel is either a Russian that was drunk here for a week solid or needs to actually spend time In a real 4 or 5 star Egyptian Hotel.
At most I would grade this as a run down 3star that will come back to haunt you in the form of being unwell for a week or a Phyciatrist bill after your holiday.

The first thing you'll notice on arrival is that, it's the only Hotel that can not afford to change the bulbs in their 'Main Door' sign, but this is the least of this hotels problems.
The food I would honestly not feed to
my dog & can not believe that I had to eat it, I was unwell from the moment it entered my stomach until I left 2days later & ate some 'Real' human food at a 'Real' 4star hotel  up the road. I do not eat Russian Goullash, Mashed  Vegetable Mush, Bird Tongue soup or rubber chicken stuffed with dry fish. The cheese' and meat selection were served from 2 'Red Bull' fridge's at breakfast, I think our H.M.Prisons have more money to spend per person on food costs than this hotel & would have probably ate their food instead.

The Rooms were totally rundown with severely damaged Tiles, Lamp shades and units. We were provided with bobbly covers that were now partially yellowing. The shower water is not constant & there for be prepared to be either scalded or frozen when taken a shower, even though I made sure to run it for 10mins before, I was still burnt again.

The Al' Carte Italian Restaurant provide a nice menu but they do not serve what is on it. It was basiclly left over oven cooked chicken from lunch that had a cream of chicken soup poured on it. When it stated on the menu that it was Pan Fried Parmesan Stuffed Chicken, that basiclly just sounded good & had never been served to anyone we spoke to whilst there.

There is so much wrong with this Hotel, the Amenities,  the guests I could go on for days. 99% Russian capacity that do not show any form of manners or dignity to anyone make this place worse than it actually should be as well.

We spent the rest of our Holiday in a Real Hotel... If you pick this Hotel can only wish you Good Luck!....

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TommyGun101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IslandViewRe, Quality Manager at Island View Resort, responded to this review, October 12, 2012
Dear Tommygun101,

Thankyou for taking the time to write a review.

We're sorry you did not enjoy your brief time with us and wish you happy travels in the future.

Rachel Glennerster
Quality Manager
Island View Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level 4 Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 29, 2012

We were there for the fourth time, although under new managment few things have changed from my first review in Dec 2009. We were a british couple in a total of thirty five other brits in the hotel, although this did rise to one hundred by the end of the holiday, compared to seven hundred eastern europeans, who overall we got on well with. All staff,food,service,etc remains excellent. We again had a room next to the (quiet pool) pool3 which we were thrilled with. Only comment to make is that managment should not allow groups to eat and drink at the pool during the night, very messy in the morning, never saw this at pool 1&2 and pool four was closed for refurb. Rooms are becoming tired looking, but are under refurb. Overall another tremendous holiday due to food/bar staff going that bit further on service for us, they know who I mean so I dont need to mention the many names. Will we go back ? probably yes but will ask for a sea view room as these are under refurb now and look tremendous (sneak preview) You have to catch the sunrise over tieran island for nice photos, any questions speak with the quality team at the hotel entrance, excellent team there.Once again many thanks to all for another relaxing holiday...VIVA MADRID.

Room Tip: Ask for sea view room if refurb is complete, otherwise get a junior suite.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Kev_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IslandViewRe, Quality Manager at Island View Resort, responded to this review, October 5, 2012
Dear Kev,

Thank you once again for leaving a review for us. Im glad you had a good stay and we look forward to welcoming you again.

Our wonderful staff really do go out of the way to ensure every guest has a great stay and receives that extra touch and Tripadvisor is a great way for us to recognise some of the best amongst them.

As you said, there have been very few changes since the departure on Sunrise and we look forward to welcoming guests back again and again.

As always, if anyone has any questions please do not hesitate to contact us on rachel.glennerster@islandview-egypt.com or tracy.greenshields@islandview-egypt.com

Thanks Again

Rachel Glennerster
Quality Manager
Island View Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, United Kingdom
Level 5 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 24, 2012

Just got back from our weeks holiday... and its freezin and rain here!!!. First i will start with telling you all just what a fantastic hotel this is, The staff are all so polite, helpful, and nothing is to much trouble. Tracy a massive thank you for your help with certain things!! i am going to miss you and our little chats(haha). Abbie and Mikie for your time that you gave to us and always made sure the British got involved in all the activities. Islam Awad our waiter who was so nice and polite, Front of House Manager (cannot remember his name) but i did get a smile out of him in the end!!!.
I would also like to make a very strong comment regards the different nationalities at this hotel, my partner and i found them to be very nice, and they tried hard to speak with you and liked you to talk about England.
I am not going to rattle on about "food" "the beach" "the grounds" "the rooms" because everything was just 100% perfect.
We met some really nice British couples there, so if you are reading this "hello" form Brian and Amanda.
We also got invited to 2 V.I.P evenings as we were repeat guests , and it was so nice made us feel very special!!.
So to sum up our holiday, "Brilliant" and i would recommend this hotel to everyone .
Nearly forgot.... plenty of sunbeds and you dont have to get up at the crack of dawn to put your towels on them.
Well thats about it... will we be back.... errrrrr...... YES WE WILL.
Tracy was telling us the hotel is having a massive refurb and it sounds like its going to be even better(if possible) .
Thank you all so much at the Island View for a fantastic holiday. xxxxxx

Room Tip: room 201 was a great room
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunkisses57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IslandViewRe, Quality Manager at Island View Resort, responded to this review, September 26, 2012
Dear Brian and Amanda,

Many thanks for your review and sorry I did not get to see you during your stay.

I'm delighted that you enjoyed your stay with us once again and will pass on all your comments to the department heads and animation team.

Next time I hope to get to meet you myself so please keep in touch and we'll see you soon,.

Rachel Glennerster
Quality Manager
Island View Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kyiv, Kyyivs'ka Oblast', Ukraine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2012

I spent unforgettable time in this hotel and in Egypt!
The sea, various fish and beach are wonderful.
The staff in hotel is pleasant and do everything what we asked. Rooms are not new and not excellent, but it's not a big problem, because we spent time in rooms only for sleeping.
Animation is good, dj Shiko - your music is the best!!! We didn't need in disco outside, because we had our disco!
Trips out of hotel were unforgettable too - tour in Israel, moto-safary, excursion on the pleasure boat, night walks in Sharm....i can't find words to express my emotions.
Thank you!!!!

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iryna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IslandViewRe, Quality Manager at Island View Resort, responded to this review, September 29, 2012
Dear Iryna,

Many thanks for your kind review and taking the time to post it for us.

I will pass on your comments to our department heads and we look forward to seeing you again in the future.

Kind Regards
Rachel Glennerster
Quality Manager
Island View Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kent
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 22, 2012

well what can we say.....just returned from 2 weeks ....already want to return next year with our grandson jack...but...bit too much expence....we had a great 2nd visit to this hotel...and our thanks and best wishes go to...Tracey..Rachel..amie..and last but not least the General Manager who's name is ??? but what a lovely man..very chatty..helpful..and last but not least..he arranged for us to have a kettle in our junior suite so we could both enjoy a nice cuppa in the morning with cold milk...luvly...the restaurent staff are very helpful ... good old Akhmed... and not forgetting the luvly pastry chef houssane???sorry not sure of spelling...the beach is fantastic and the sunbed young man was very happy and charming....everything is very good at this hotel..all the staff are great...make you feel very welcome....ignore the Russians ...we did....and had a great holiday....might see you next year...thanks again tracey,rachel,aimee and general manager...missing you all...take care

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kimboKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IslandViewRe, Quality Manager at Island View Resort, responded to this review, September 29, 2012
Thanks a million for your review and the nice comments you have made. i will be pasing on the names you have mentioned to the department heads.

We're delighted youhad a good time with us and hope you have already started saving for next time.

See you soon

Rachel Glennerster
Quality Manager
Island View Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sharm El Sheikh hotels
0.2 mi away
Concorde El Salam Front Hotel
Concorde El Salam Front Hotel
#63 of 232 in Sharm El Sheikh
3,169 reviews
0.2 mi away
Savoy Sharm El Sheikh
Savoy Sharm El Sheikh
#34 of 232 in Sharm El Sheikh
4,161 reviews
8.6 mi away
Royal Grand Sharm Hotel
Royal Grand Sharm Hotel
#55 of 232 in Sharm El Sheikh
2,367 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Grand Oasis Resort Managed by Look Hotels International
Grand Oasis Resort Managed by Lo...
#102 of 232 in Sharm El Sheikh
221 reviews
0.3 mi away
Island Garden Resort
Island Garden Resort
#110 of 232 in Sharm El Sheikh
1,524 reviews
0.2 mi away
Hilton Sharks Bay Resort
Hilton Sharks Bay Resort
#66 of 232 in Sharm El Sheikh
7,173 reviews
Show Prices
Show Prices
Show Prices

Been to Island View Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Island View Resort

Property: Island View Resort
Address: Sharks Bay, Sharm El Sheikh 46611, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#34 Family Hotel in Sharm El Sheikh
#47 Top resorts Hotel in Sharm El Sheikh
#56 Romantic Hotel in Sharm El Sheikh
#66 On the Beach Hotel in Sharm El Sheikh
#71 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Island View Resort 5*
Number of rooms: 492
Official Description (provided by the hotel):
Directly located at the splendid Shark Bay with its own house reef you will find in this "Ultra All - Inclusive" 5 star (country category) Resort everything you wish. The four large pool areas, the splendid arranged garden, with water falls and canals, the spaciously designed rooms and junior suites are the ideal venues for your family vacation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, TripOnline SA, Priceline and Cancelon so you can book your Island View Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunrise Select Island View Hotel Sharm El Sheikh
Sunrise Island View Egypt
Hotel Sunrise Island View
Sunrise Island View Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing