Before reading this review, please be aware that I am not the kind of person who ever complains and I don't consider myself to have high standards but there were some aspects of this hotel that definitely need improving. This is just my experience. I actually work within a hotel myself so know that you cannot please everybody all of the time, and that standards are going to be different abroad.
Arrived at Gatwick at 10am for a 1pm departure to be told the flight was delayed until 6pm. Not too much bother as we were given a food voucher and had a browse around the shops (Although we had booked these flights deliberatelt as it meant we'd arrive at the hotel around 9pm and in time for dinner, as it turns out due to the delayed flight we didnt arrive until after 2.30am). Upon arrival at Sharm airport, walked our bags to the transfer coach where we were met by the driver who insisted we tip him (stuck his hand out) before he would put our bags in the storage area. I feel this is totally unacceptable! I am not tight with money, however I do begrudge tipping people for something as simple as this. I have read on here other people having the same issue, however I simply said that we hadnt changed our currency yet and I put my bags on myself! I was a little worried they would be tampered with or deliberately left behind, however of course they were not. Just say no to him and put them on yourself! Check in at the hotel was unorganised, only one person on the desk and around 12 people all trying to check in at the same time (and no body seemed to form a queue)! Were walked to our room by a member of staff and our bags followed around 2 minutes later. Our room number 224 overlooked pool number 3. As we were jet lagged and didnt finish unpacking til gone 4am, we overslept the next morning and awoke in time to catch lunch so technically missed the half of our first day (our own fault really!)
4 pools all of ample size, but we spent most of our holiday round the quiet pool as it suited our needs best as a couple and was closest to our room. As like most other people on here, I had to get up at 7 every day to get a sun bed. We didn't tip the pool attendant and he was rude and unhelpful towards us I feel because of this. Many times I would go down to place my towels upon empty unoccupied beds to be told that I was not allowed that bed. Also, as a small petite female, I was left to struggle opening and closing the parasol whilst the pool attendant watched (very kindly nearby guests at the would assist me). In hindsight maybe we should have tipped him, but again I feel it unneccessary to tip absolutely everybody just to ensure you receive some form of service! Tips are meant to be given after you receive good service, not to ensure you get it! In fact the only people we did tip were the cleaners and the luggage handlers.
Our room was fine, yes a little dated but you are after all in egypt so it was fine for what we used it for, sleeping and washing. It was nice to have a separate seating area and a large balcony overlooking the pool. Howver the bath in the bathroom was a nightmare. There was no plug in the tub for starters, so i had to use a face cloth to block the plug long enough to have a wash. Upon pulling out the cloth, the drain on the bath room floor would flood, filling the bathroom floor with dirty water due to the bath water running down the drain. The only way to overcome this was to let the water drain out at a snails pace. Very time consuming and annoying, but I did it for the sake of being able to have a hot bath!
Also our beds were made as twin beds and not double as requested and booked by Thomas Cook.
FOOD & DRINK:
Food in the hotel was pretty boring and dull. Breakfast was probably the best, with toast, omlettes, pancakes, cereals etc. I daren't even try the meats after reading horror stories on here about tummy bugs etc, so I ended up living off pizza, chips and bread rolls all week (a little tiresome on all inclusive!)
The bars only allow you to get one drink at a time, and in very small plastic cups, so if you are thirsty you have to keep going up to get more. The alcohol tastes like perfume, and is very strong, but if you are looking to get drunk then it works wonders ;-) They do some lovely fruity non alocoholic cocktails and i thoroughly enjoyed these.
Soho square was lovely and I enjoyed being able to leave the hotel in the evening and go for a wander. Try the Queen Vic pub, yes the cocktails are expensive, but the seating and gardens are gorgeous and you get free nibbles on your table.
All in all, I enjoyed Egypt very much. It is a beautiful country and you can't beat the guaranteed sunshine (something that is definitely needed when you have a sumer like ours in the UK!) I am going back to egypt in October, however this time to El Gouna and staying at the Sheraton. I doubt I will ever return to Sharm, and defninitely not to the Sunrise Island View.
- Official Description (provided by the hotel):
- Directly located at the splendid Shark Bay with its own house reef you will find in this "Ultra All - Inclusive" 5 star (country category) Resort everything you wish. The four large pool areas, the splendid arranged garden, with water falls and canals, the spaciously designed rooms and junior suites are the ideal venues for your family vacation. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Cancelon, TripOnline SA, Hotwire, Booking.com, Priceline, Cheap Tickets and Agoda so you can book your Island View Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sunrise Select Island View Hotel Sharm El Sheikh
- Sunrise Island View Egypt
- Hotel Sunrise Island View
- Sunrise Island View Hotel