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“Highly recommended. This is a really lovely hotel.”
Review of Sharm Cliff Resort

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Sharm Cliff Resort
Ranked #143 of 232 Hotels in Sharm El Sheikh
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Highly recommended. This is a really lovely hotel.”
Reviewed March 30, 2013

This review is long overdue!

First time in Egypt, stayed in October 2012. Sharm Cliff is a lovely small and cosy hotel, where everyone makes you feel welcome right from the start and throughout your stay. Great location, only steps down from the centre of Naama Bay that has all the shops, restaurants, shisha cafes, etc. The hotel also owns 2 beaches, one within a walking distance from the hotel (it is actually quicker to walk down than to take the shuttle bus) and Hadaba with beautiful coral reef perfect for snorkelling.

Once again I want to stress how friendly the staff are. From the managers, reception staff, room service, massage and towel boys. They are always there to help, especially Irek the guest relation manager – he’s a star!!!! Also Mr Amr, Tarek and restaurant manager Mr Ayman, amongst others; lovely lovely people.

Great entertainment from Amir, Magda, Regina, Iness and Irina, these guys will make sure the guests are having a brilliant time. Thanks so much guys :)

Good selection of food and drink (best cakes ever) with the service on the highest level in the restaurant and in the bar as well. Pool bar team – Rafat & co will serve you the best drinks with a smile on their faces.

Hotel has also a massage centre (Hassan is the funniest guy!) and a beauty salon, where you can get your eyebrows threaded.

Very spacious and bright rooms cleaned daily.

Don’t forget to check out the Faces disco at Sharm Holiday hotel next door, where every night the guests can have a little rave free of charge!!

Overall, it was a positive experience and will be definitely returning again.

Room Tip: Rooms on the garden side are quieter.
See more room tips
  • Stayed October 2012, traveled with family
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Helpful?
1 Thank Hablaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hani G, Online Reputation Manager at Sharm Cliff Resort, responded to this review, April 27, 2013
Thank you very much for your review.

We are pleased to hear you enjoyed your first visit to Egypt, and your stay here at Sharm Cliff.

Thanks for your positive feedback about our atmosphere, location, beaches, friendly staff, entertainment, food and the rooms.

It's great to hear you will be returning here on your next visit to Sharm, and we look forward to seeing you again then, safe travels!
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Moscow, Russia
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 26, 2013

It was my second time in Egypt and first time in Sharm El Sheikh and I must say it was great.
We were given a nice room facing swimming pool, everything was clean and tidy and worked=)
The location of the hotel is just perfect, steps from all the bars, clubs and restaurants of Naama Bay and at the same time it's not that noisy as it's on the hill.
Food was good, even comparing to 5* hotels, we always found something we liked. Alcohol (all incl) -hm..local alcohol, what to say, but staff tried to make some nice cocktails out of it. Thanks for that=)
There are 2 swimming pools and it temperature of water was perfect to swim in March. (The sea was also good). The nearest beach located 5-10 mins walking, stylish, with DJ playing sometimes and the coral beach is like 15 mins away by bus provided by hotel. We spent most of the time on the Wind Beach (nearest one), it's kinda small but cosy and clean.
The atmosphere in the hotel was good, guests from different countries and different age. We found it good. Staff was also nice but some of them tried to ask us to go out and when we refused they were surprised and even acted like we hurt them. I know that 2 girls coming to Egypt might be considered as a certain type of tourists but it's not like that.
Also the bothering thing of the vacation was the hassle on the streets by sales people, their rudeness and arrogance. I realise it's just a tourist spot where everybody try to make a good business but it's emotionally tiring so be prepare for that.
To sum up the overall experience staying in Sharm Cliff was good. I would come back there!

Room Tip: Room facing a swimming pool is comfy but a bit noisy
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  • Stayed March 2013, traveled with friends
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Helpful?
1 Thank Ekaterina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hani G, Online Reputation Manager at Sharm Cliff Resort, responded to this review, March 31, 2013
Thank you very much for your review.

We appreciate your recommendation and compliments on our rooms, cleanliness, location, food, pools and hotel beaches.

We apologize for the couple of staff members who let the team down. We train our staff and expect them to act professionally. The General Manager has been informed of this, and we can assure guests that the situation has been dealt with, thank you for letting us know.

Shopkeepers in Sharm, and all over Egypt, do tend to call out and try to get people to come in and look at their shops, sometimes even offering cups of tea. It is a different culture, but it is still very safe here in Sharm, and especially in our hotel. We can gaurantee that you will be safe here, and also, if you prefer it, there are a few shops inside the hotel where the shop keepers are very friendly and polite and will not bother you.
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Oslo, Norway
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 25, 2013

I was traveling alone to Sharm El Sheikh and Sharm cliff. The hotel is very clean and the staff are very service-minded. Perfect location, only 5 minutes to Naama bay, shopping, restaurants and so on.
The all inclusive-concept was very good, but the food is very typical all inclusive. It doesn't taste that much, but it's very clean (the kitchen as well) and I didn't get sick. I ordered food by the pool a couple of times (very cheap), and it was very good.

The room was BIG, comfortable beds, soft towels and so on.

I have only one thing to complain about. Like I said, the staff was very nice and polite, but some of them a little bit to "pushy" and flirty. I got a (good) massage at the hotel, but the masseur was to interested in talking to a young girl than actually giving a massage. It was a little uncomfortable being called "sexy" and "baby" during the whole hour. But that's not a big thing, you probably have to expect that traveling alone as a young, blonde girl in Egypt.
Anyway, I had a perfect vacation, much thanks to Sharm cliff and the wonderful staff.

  • Stayed March 2013, traveled solo
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Helpful?
2 Thank LiseNikita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hani G, Online Reputation Manager at Sharm Cliff Resort, responded to this review, March 31, 2013
Thanks very much for your review.

We appreciate your positive feedback about our cleanliness, staff, location and your room.

We apologize that a couple of our staff let down the team a bit, and did not act as proffessionally as we trained them too, this is dissapointing to hear. Your feedback has been passed on to the General Manager regarding the massage guy. We take these things seriously, and will do everything we can to ensure our guests feel comfortable here at all times, thank you for letting us know. To future guests, please be comforted that this will be dealt with quickly, and it will not happen again, thanks.

Also, please note, single women visiting Egypt, you will be noticed. This is commonplace all over Egypt, and it is something to be aware of, but not afraid of. You will be safe, especially in our hotel, and even in the streets of Naama Bay etc, the shopkeepers may make comments, and be friendly, but a polite no thank you and keep walking, and they will stop. Please do not let it deter you from visiting Sharm at all, we assure you, you are safe here, and will feel comfortable. There are so many things to do, and places to see in our amazing city, it is definitely worth a visit. Thanks.
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Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 22, 2013 via mobile

I stayed in this hotel for little more than a week only 8 days BUT every day I enjoyed my time there and the Staff & other guests were so happy and friendly! They had an amazing animation team and fun filled activities all week, they had 2 beautiful pools and a bar open all the time. The food was 5* dining I loved it! And the room was amazing too! Thank you for my lovely stay. Becca x

  • Stayed March 2013
    • Value
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Helpful?
Thank Beccahtid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hani G, Online Reputation Manager at Sharm Cliff Resort, responded to this review, March 31, 2013
Thank you very much for your review.

We are glad you really enjoyed your stay here.
Thanks for your compliments about our friendly staff, animation team, pools, bar, food and the room you stayed in.

We hope you will stay here again on your next visit to Sharm, thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 20, 2013

This hotel is excellent,spotlessly clean, and all the staff are friendly and polite and go out of their way to help with any questions you may have,the food is top class,and the variety offered good something for everyone,there is a free bus to Naama Bay every day..very handy I would recommend this hotel to anyone and I will definitely be returning

Room Tip: I would recommend a pool or garden view stunning
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  • Stayed March 2013, traveled with family
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Helpful?
1 Thank christineb556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hani G, Online Reputation Manager at Sharm Cliff Resort, responded to this review, March 31, 2013
Thank you very much for your review, and the photos you shared.

We appreciate your positive feedback about our cleanliness, friendly staff, food, and the shuttle bus service.

Thank you for your recommendation, we are pleased to hear you will be returning here. We look forward to seeing you again on your next visit to Sharm.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn, Estonia
1 review
Reviewed March 17, 2013

I stayed in Sharm Cliff Resort hotel 7 days in March 2013. Generally good place to be but there were some problems. Cockroaches in the room. Hotel manegment ignored the problem.
Room sevice do not clean the room correctly. For example if there are some dust on the carpet or in the bath you can clearly see it is there after cleaning. Always you take a emty cup for tea you have to check that its washed correctly.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank Taavi_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hani G, Online Reputation Manager at Sharm Cliff Resort, responded to this review, March 31, 2013
We are very shocked to read your review.

I am 100% sure that Hotel Management would not ignore any problem, big or small. You will see from hundreds of reviews that any time someone mentions a problem, it is followed by 'was sorted quickly by management or staff'.

We get a lot of compliments on the cleanliness of our hotel, and rooms, nearly every review mentions it in fact. Please see other reviews for evidence of this.

We have a very high standard of cleanliness and hygeine. Our staff are all trained before starting. We also have a UK recognised Cristal certificate in food hygeine and handling. This certificate covers things like dish washing, and hygeine to avoid bugs etc. If there was a dirty cup, it is a very unlikely and uncommon occurence, and we apologise for that. Procedures have been put in place to ensure that all dishes are cleaned properly, and this does not happen again.

The room service manager has talked to all of the cleaning staff to ensure they clean to the high standard we expect here at Sharm Cliff. We suspect the issue was with a single staff member, and it will not happen again.

As for the cockroaches, this is a problem we were not aware of and are shocked to hear. We have high standards of cleanliness, as I mentioned earlier, and if there was a bug, it was not due to our hygeine, perhaps due to the desert climate, and the fact the hotel has a pool, which of course is a necessity. We provide silent electronic bug reppellant machines in each room, which are refilled regularly, to ensure that mosquitos etc do not fly in open windows, due to the location, as beautiful as it is, it is still in a desert, and all hotels in Sharm have to deal with this small issue. We also have a dedicated staff member who works everyday, whose job it is to ensure there are no bugs anywhere in the hotel, he works hard and checks everywhere, so it is a very very rare occurence for anyone to have a problem with bugs. We sincerely apologize for this incident, and we can reassure guests that this is the first time we have heard of cochroaches in the hotel, and it is in no way a reflection on our cleanliness. It is possible the previous guest brought in eggs or cochroaches in their shoes from a dessert excursion, we are not sure. But we have put things in place to ensure things like this do not happen again. Also, each room is cleaned thoroughly each day, and before a new guest enters it.

For future guests: This review is not an accurate representation of our hotel, please read a number of reviews before making any judgements on our hotel. Our reviews are generally excellent, and we have not heard of problems such as these before now. You can be confident that if you stay here you will be in a clean, hygeinic environment.
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Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 21, 2013

I stayed here in October with a friend, and I had the best time ever!
When we arrived we were taken straight to our room which was clean with two large beds, wardrobe, two bed side cabinets, tv, fridge everything you require!
The entertainment was great something happening each night of the week!
Three clean pools one with loud music one for the kids and a quiet pool so there's something to please everyone :)
What made our stay the best was the staff, they couldn't do enough for us very friendly and entertaining! Espicailly Mr Ibrihim the manager he was so friendly.
Hoping to return this year to have Another pleasant holiday :)
Thanks for a amazing holiday!!!

  • Stayed January 2013, traveled with friends
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Helpful?
6 Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hani G, Online Reputation Manager at Sharm Cliff Resort, responded to this review, March 14, 2013
Thank you very much for your review.

We're glad to hear you and your friend had an excellent time here. Thank you for your positive feedback about our rooms, entertainment, pools, and friendly staff.

We look forward to seeing you later in the year, safe travels.
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Additional Information about Sharm Cliff Resort

Property: Sharm Cliff Resort
Address: Naama Bay Sharm Halomy Street, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#86 Top resorts Hotel in Sharm El Sheikh
#116 On the Beach Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sharm Cliff Resort 3*
Number of rooms: 223
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Also Known As:
Sharm Cliff Hotel Sharm El Sheikh
Hotel Sharm Cliff
Sharm Cliff Holiday Naama Bay

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