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Poinciana Sharm Resort & Apartments
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194 - 199 of 653 reviews
Reviewed May 12, 2013

recently back from 9 days in sharm,,we found hotel great, rooms decent size,,cleaned everyday,what more do you want for a cheap holiday,,yes couple of minor things in room like door handle of bathroom kept coming off,,,but who cares about that your on holiday..
the staff were great from reception right through to the bar and restraunts,,but the relaxing pool is where we stayed most of the day it was lush,,met some great English people and Mohamed was top class at the pool bar great fun as was safwan at the other pool bar couldn't do enough for you even tho there busy all the time.shops opposite the hotel both ways and beach 10 mins walk away or 3 mins on free shuttle,,very good spot in sharm with everything 5 mins away by taxi,,we will be going back as for the price a great place to stay,,

  • Stayed: April 2013, traveled as a couple
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3  Thank gibbo1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saleh T, Manager at Poinciana Sharm Resort & Apartments, responded to this reviewResponded May 15, 2013

Dear Reviewer,
Thank you very much for the positive review of our hotel. We are delighted that you had a good time during your stay with us and that you enjoyed the facilities of the resort. We will pass your kind words on to the appropriate staff and departments – they will be very pleased to get a personal mention. Thank you also foryour constructive criticism- we will take it into consideration.
We look forward to seeing you again soon.
Kind regards,
Quality and Guest Relation Manager
Poinciana Sharm Resort & Apartments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013 via mobile

I visited here the first week in may.

Before i had arrived i had looked at the reviews and was not sure what to expect.

When we arrived we were seated in reception and given a drink and hot towels. We were then told that my friends and i had been upgraded to a villa. It had sea views and you could also see the pool. It was lovely.

I checked out the water it was fine. Everywhere was clean and tidy and we were all more than happy.

I split my days with the pool and the beach. Most of the time we walked and it really took no longer than 10 min and is really easy to find. The fish are beautiful.

At the pool were the animation team who held yoga and volleyball, table tennis ect. They never hassled and could tell when u just wanted to relax. These guys were AMAZING! They were great fun and could not do enough for u. Thankyou Mauro and Mimo i miss dancing with you in the pool!

The food here is fine. I had fresh fruit in the mornings or bread and cheese. There was also fresh hot food available. The lunch and dinner was fine. Always hot and different with plenty of puddings too.

I had the best time away in Egypt and i think alot of that is down to the hotel and the staff here.

We are already looking at flights back here we miss the sun and we miss the people. THANKYOU EVERYONE for a great trip. xxx :)

  • Stayed: May 2013
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2  Thank Cassieeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saleh T, Manager at Poinciana Sharm Resort & Apartments, responded to this reviewResponded May 15, 2013

Dear Reviewer,
Thank you very much for the positive review of our hotel. We are delighted that you had a good time during your stay with us and that you enjoyed the facilities of the resort. We will pass your kind words on to the appropriate staff and departments – they will be very pleased to get a personal mention. Thank you also foryour constructive criticism- we will take it into consideration.
We look forward to seeing you again soon.
Kind regards,
Quality and Guest Relation Manager
Poinciana Sharm Resort & Apartments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2013

OK if your a snobby picky typical wingy british holiday maker you probably shouldnt even visit sharm!!!!! as for the bad reviews they only come from people who wana pay cheap as chips prices for 5* food service and accomodation and then ironically cant understand why they get upset when they dont recieve what they imagined...for those of you who dont know egypt is 3rd world poverty hit country so cut them some slack the staff at this hotel work twice as much as we probably do and earn so little you really cant complain.....

First of all thanks to Sofwan and mohammed for never letting our cups go empty... and also mimo and mauro for always making us laugh you guys stood out for us but dont let that take away all the hard work from all of the staff at the poinciana but really you all made the holiday soooo much better.

rooms ... are quite good not 4* but still they have fridge tv towels hairdryer ect we did have a few issues with our room but when we spoke to management they did fix the problems quite promptly and so for the fact we didnt spend to much time in the room it wasnt much to fuss about ... look if you have an issue when you arrive or you want to move just ask the reception the hotel do have a few slightly out dated rooms and i think they are fixing and painting up the older rooms so if anything is wrong ask to have it fixed or get moved but the majority of people we did speak had no issues with there room at all. cleaners came once a day and infact saying that the quality of the room got better too.

food... ok again can be samey samey but you never go hungry ... always had breakfast .... and lunch and dinner you could always find something if there wasnt a main on the buffet you liked there was plenty of dessert to eat ... i will admit after about 5 days we started to eat out but this was expected as we planned to go out at nights... if you really get stuck il mercato across the road mini shopping mall has chinese resturants bars mcdonalds kfc pizza hut .... the thing with the buffet is it isnt mainly british food its a buffet for a european selection so even if i doesnt look appatizing at least try it somethings i didnt like the look of surprised me and i would class myself as a very fussy picky eater

drink... locally produced alcohol .. i enjoyed the rum the beer tea coffee and soft drinks ... im sure you'll all find something you like and ill just say alone the amount of drinks we had even though is locally produced alcohol and pop we definaltly saved money being on all inclusive i think me and my parnter could of easilly spent the cost of the holiday in the first 4 nights of being there and we were there for ten nights so take in mind what you get for your buck out here...soufan and mohammed at the bars will always keep your cups filled up and always give decent entertainment and banter.

pools and beach.... first pool you come to when you arrive is the main pool you play volleyball and do water aerobics in here mimo and marou are always around to hype everyone up with music and banter ....down the bottem end of the complex is the relax bar which i enjoyed lying around in with a beer in my hand .. it also has a sit down bar in the water you can smoke drink and have a laugh till 5pm which is when the sun dissapears down there..beach is about 10-15 walk not the most scenic of walks so your better off getting the free shuttle from the hotel... beach a slight let down but im from cornwall so my expectations of a beach are high lol its more like a man made sun lounger area right next to the cliff by the sea with a lil bit of sand before you get to the jetty ... but never the less still makes a good outing and the view inside the sea off the jetty wow.....

i think mohammed soufan mimo and mauro alone was worth paying what we did to stay here ...... and the other staff which i do not have names for made the holiday.... and then you have the couples and familys we met i think the more we focused on what we did get and not what we didnt the better are holiday was ....i would definetly reccommend this hotel to familys couples ect ...

  • Stayed: April 2013, traveled as a couple
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5  Thank tillkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saleh T, Manager at Poinciana Sharm Resort & Apartments, responded to this reviewResponded May 10, 2013

Dear Reviewer,
Thank you very much for the positive review of our hotel. We are delighted that you had a good time during your stay with us and that you enjoyed the facilities of the resort. We will pass your kind words on to the appropriate staff and departments – they will be very pleased to get a personal mention. Thank you also foryour constructive criticism- we will take it into consideration.
We look forward to seeing you again soon.
Kind regards,
Quality and Guest Relation Manager
Poinciana Sharm Resort & Apartments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013

We arrived home last night after a weeks stay at the Poinciana. I went with 2 friends and my 2 children (aged 6 & 8).

This is my second stay at this hotel (previously Grand Sharm). The fact i came back speaks for itself. My company, as was i on my previous stay, were not too sure about this hotel as the reviews on this site do not do it any justice.

It is not the Ritz, hence the reason it is not the price of the Ritz.

Upon arrival we were greeted by friendly staff, given drinks and a cold towel, some quick information, towel cards and then told we were upgraded to a villa. Brilliant!! :)

All our cases were carried to our villa, which was a lovely 2 bedroom, 2 bathroom, huge living room, kitchen, balcony and garden,.The rooms were very clean and tidy. The place is kind of worn, but on face value is lovely, we was not expecting much but it overly met our expectations. Fresh towels in both bathrooms and nice and clean sheets on the bed. 4 chairs on the balcony and the cleaner put a table outside too on the 2nd day as they notice we were using outside in the evenings. We did not ask for this. The showers were powerful and always had hot water. Enough for 5 people to shower anyways...

Beds were made everyday. clean towels put out. They bought more towels in every day. They put our shoes on towels, put towels on the floor next to the showers and the toilets. None of this was asked for. We had no complains. Air con worked great. They did leave the balcony door slightly ajar which allowed a gecko in. Again, i didn't mind, i caught him.. and let him out.. it all added to a great experience!! :) (ive always wanted to do that!! :)

No brown water came from the taps. EVER.

The first night we arrived, there was a MR HOTEL competition... i came 3rd! (sounds good!! but only 4 people took part..) Was a great laugh and good way to interact with people.

We also had bingo, which i won the full house!! :) kids discos, and other evening entertainment. The bar was open till 11, which was fine as sunset is early so you can get a good 4- 5 hours worth of evening drinks if you make the time. Safwan, the barman (cheers mate!!) was very friendly, was also great with my kids, very generous with the alcohol!! Drinks are served in plastic cups, which is no problem. If you were given a tall glass, your drink would be warm by the time you finished it. this is not a complaint!! Saves washing up!! :)

Food was, well egyptian all inclusive. You were never going to get bacon rolls and burgers! But same as my previous trip here, i had the fresh pasta, fresh omelettes, pancakes, rice and sauces and chicken kebabs. i never feel like eating much in the heat so this was no issue. Kids ate the chips and other bits, they never went hungry. People were eating the salad and fruit with no complaints, as a choice, i didnt. I looked tasty, but not worth risking a holiday bug.

The food at the bar was not included. Again not a problem, you cant complain at £3 for burger and chips, which went 3 ways, so wasn't costly at all. Ice creams at the beach were £1, u just cant moan about that!!

I have nothing bad to say about this place. With my 2 children, it could have been very stressful, but the staff were amazing at keeping them entertained. The pools were a great size and i could always see them, friendly people around the pool also gave me a piece of mind that they were being watched and looked after, people gave me stronger sun cream and insect repellent... small things like that can make a holiday... people who complain about the state of the rooms, spend too much time indoors and overlook the importance of having a summer holiday.

Lastly... the animation team (Nemo & Mauro) were brilliant! they really made the holiday for my children, my children will take away good memories thanks to these guys! Never have my children cared for "time"... but they never wanted to miss the 8.30 disco with the team! They had great time doing yoga and water aerobics with Mauro too, and just in general, small chit chat and even just the high fives and dancing... all added to them thoroughly enjoying their stay. They deserve great feedback. So A++++ for the animation team! I hope they are there when we next visit.

Overall, you get what you pay for... and more. Enjoy your holiday for the right reasons.

Have a snorkel, try out the water park... and dont make the same mistake as me and fund the dolphin park! Go to an excursion centre and book a boat trip in the sea, these guys will take you to the wild dolphins!!

  • Stayed: April 2013, traveled with family
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2  Thank Jamie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saleh T, Manager at Poinciana Sharm Resort & Apartments, responded to this reviewResponded May 7, 2013

Dear Reviewer,
Thank you very much for the positive review of our hotel. We are delighted that you had a good time during your stay with us and that you enjoyed the facilities of the resort. We will pass your kind words on to the appropriate staff and departments – they will be very pleased to get a personal mention. Thank you also foryour constructive criticism- we will take it into consideration.

We look forward to seeing you again soon.

Kind regards,

Quality and Guest Relation Manager
Poinciana Sharm Resort & Apartments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

What an amazing place!!!! The resort was lovely,rooms cleaned every day,staff so friendly & helpful with a large variety of food to choose from at the restaurant for every meal. Entertainment at the pool every day & night with the animation team. Two lovely pools one a family pool and the other a relaxation pool. I'd like to say a massive thank you to all the staff for a great holiday, especially Mohammad at relaxation pool what a lovely guy. I had my birthday whilst there and management came to see me as they noticed this on my passport, they made me a birthday cake & made my day so special. We will definitely be going back.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank moira309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saleh T, Manager at Poinciana Sharm Resort & Apartments, responded to this reviewResponded May 7, 2013

Dear Reviewer,
Thank you very much for the positive review of our hotel. We are delighted that you had a good time during your stay with us and that you enjoyed the facilities of the resort. We will pass your kind words on to the appropriate staff and departments – they will be very pleased to get a personal mention. Thank you also foryour constructive criticism- we will take it into consideration.

We look forward to seeing you again soon.

Kind regards,

Quality and Guest Relation Manager
Poinciana Sharm Resort & Apartments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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