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“Excellent value for money ... Everyone just wanting to make your stay a good one”

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Island Garden Resort
Ranked #111 of 231 Hotels in Sharm El Sheikh
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent value for money ... Everyone just wanting to make your stay a good one”
Reviewed June 12, 2013

We arrived for a 10 day break and it was lovely. From the cold drink and cold hand towel on arrival to the moment our luggage was put on the taxi to leave everyone wanted our say to be a pleasant one.
Our room was a refurbished one that led straight onto the pool area. Bathroom lovely lots of hot water out of a good shower. Room was large( much better than shown on website) and a/c wonderful... At no extra charge!
Staff from the bar man, animation team, cleaners and managent all worked really hard. They laid on an afternoon tea party for the English people which was really thoughtful of them.
Breakfast was the best meal of the day in my opinion.... But each to their own. Neither of us were ill at all and all water supplied was mineral so ok to drink.
There was a little bus to the beach which ran all day FOC. Lovely fantastic snorkelling and swimming right on your doorstep. .... Fish to see we're just beautiful!
Soho Square entertainment and shopping complex is on your doorstep and you don't get the hassling you do in Naama bay!
The entertainment is along te lines of a singer, karaoke, game shows fun. In the day you can pay water polo and darts and suchlike if you can rouse yourself out of your sun lounger!!
Also they provide towels so you don't need to take your own.

Overall great holiday: weather fantastic: great hotel: lovely people.

Jonathan and Nikki I'anson

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nikki118jive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reda A, Quality Control Assistant Manager at Island Garden Resort, responded to this review, June 19, 2013
Dear Guest,

Thank you for trusting our resort to be your home for the duration of your stay. And many thanks for your very nice positive feedback. It is so overwhelming to know that we managed to make your holiday an enjoyable one and we trust that you will be among many of our loyal guests and you will always choose our resort for holidaying. Next time you can e,mail me before arriving with any requests you will have and i will see to them.
Till we meet you gain and have the chance pf serving you again, have a fantastic time.
Reda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,522 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
bournemouth United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 12, 2013

Me, my partner and son visited island garden for 1 week from the 1-8th June. Had a fab week. Mustafa from the animation team is brilliant always happy and getting people In the holiday mood. Kristina n ulga from guest relations are there if you have any worries or queries. Also met the manager he is a lovely man and is making some wonderful improvements as the rooms do need updating. The only thing is the food. There isnt enough variety as they cater for Russians. The kids corner was just pasta n rice. Some kiddie sort of food would have been good. The only other thing is the blue slide was broken the whole of our stay but it didn't really bother my son as he had the other slides. I would def recommend it to couples and families as something for everyone. We will be visiting again 23aug-30aug. Cant wait. See you soon. Tasha, matt and Riley xxx

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Natasha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reda A, Quality Control Assistant Manager at Island Garden Resort, responded to this review, June 19, 2013
Dear Guest,

It gives me such pleasure to read through through your comment, and to know that your coming back in August. just drop me an email with any requests and I will me to that. On behalf of my self and all the management team and every member of our staff thank you for visiting us. looking forward to seeing you in August,
Till we meet you again, have a wonderful time.
Reda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
edinburgh
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 10, 2013

I have just returned after spending 2 weeks at the Island Gardens. I have stayed in 3 other hotels in the same area
Island View (Sister Hotel)
Sol Y Mar
Hilton :- I can safely say that none of these hotels offered the reception and continual service I recieved throughout my holiday. I was in room 113 the room was cleaned daily our cleaner Ahamed Hamed gave us the best service I could have hoped for, he was polite spoke some English and always had time to ensure we were happy with his service.
At the hotel the pool bar is open from 10 am, we recieved service by (Luvlee) Anthony one of the bar men was fantastic he always full of life, spoke good English and ensure we never waited on any service he made our time sitting by the pool very relaxing and special.
Mustafa from the entertainment is TOP CLASS, he has so much energy and life in him, The entertainment in the hotel starts from 10 am and continues throughout the day having only short breaks finishing at 11pm.
The food is much the same as other hotels I am a fussy eater but I managed to find something everyday.
The Manager is always around the hotel and works as part of the team ensuring that the Holiday Makers have everything they need and are having a good holiday. This is something I have never seen in the other hotels, he even took the time to wave us off when we were returning home.
I could continue to go on about this hotel but my advise would be to go visit for yourself to see. I am hoping to return again in the near future. THANKS to the Island Gardens and all the staff for making my holiday fun peaceful everything and more on our holiday.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beebop10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reda A, Quality Control Assistant Manager at Island Garden Resort, responded to this review, June 19, 2013
Dear Guest,
It is so pleasant reading through your review and to know that we've made your holiday. on behalf of my self and the rest of the team, big thank you for choosing our resort as you home for the duration of the holiday, and many thanks for giving us the chance to be part of your holiday experience. I hope that you will pay us another visit so we can make many other holidays for you.
Till we meet you again, have a very nice time.
Reda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farnborough, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 7, 2013

we have just got back from this hotel 2 adults and my 2 boys aged 8 & 11 we had a brill time. what really made it for us was the friendly staff they were all excellent they really can't do enough for you. the pool with the slide is only a meter deep which was perfect for the kids. the only thing was the the food I am a fussy eater as we're the kids but I always found something to eat and if there was nothing for the children to eat all you had to do was ask in the restaurant and they would go out of their way to cook it for you. my advice go for the fried eggs in the morning they had a lovely taste and the chef would cook them how you want them . The wife would of liked too of seen more salad options. Worth booking the BBQ night it was great just hope there isn't much wind as we did get blown about a bit ha ha .
Some of the Russian guests can come across as rude and do not queue like us but most of them go to the beach for the day so the pool is not busy at all. But all in all it was a great holiday by third day we were more acclimatise to the heat which does hit you when you get off the plane and none of us had a upset stomach all week
The rooms are a bit dated but you only shower and sleep in them our room was a bit out of the way they did offer us a closer room to the pool on the second day but couldn't be bothered to pack everything up and move.
This was our first trip to Egypt and would defo go back and to this hotel please thank your staff mr wahl they really made it for us and there are too many of them to mention.

Room Tip: get a room near the pool we where to far away
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reda A, Quality Control Assistant Manager at Island Garden Resort, responded to this review, June 21, 2013
Dear Guests,
It so pleasant reading through your review. Let me also, pas you the best regards on behalf of myself and the rest of the team for choosing our resort for your holiday. It is so overwhelming to know that we have made your holiday. Many thanks for giving us the chance to be part of your holiday experience. For your next visit, you can email me with any requests you will have and i will see to that.
Till we see you again, have a nice time.
Reda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gosport, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 6, 2013

We stayed at the Island Garden Hotel in May 2013 and have to say that the entire staff were polite and helpful and nothing was too much trouble for them; they made us feel extremely welcome. The pool and bar area was lovely - always clean and tidy - as was the entire hotel. We would definitely stay there again. Special mention has to go to Sameh aka Anthony Lovely who was a real gentleman!!
The food was mainly good and there was always a good choice. The room was slightly tired but we had a stunning view so it didn't really matter.....
All in all we can only say positive things about the hotel and staff - and we wish were there now!!!!!

Thank you guys x

Carol and Debbie

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debbie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reda A, Quality Control Assistant Manager at Island Garden Resort, responded to this review, June 21, 2013
Dear Guests,

Thank you for taking the time to put some nice good comments about our resort and many thanks for choosing our resort for your holiday. It has so nice meeting you and have the chance of being part of your holiday experience.
Till we meet you again and he at yiur service again, have a wonderful time.
Reda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basildon, United Kingdom
1 review
Reviewed June 6, 2013

As a lone parent, first time traveller with mobility issues I was a little apprehensive about our trip but I needn't have worried. From the moment we walked through the doors and were greeted 'Welcome Home' our holiday was wonderful. Every single member of staff from Mr Wael, Reda and the management team, Guest relations(Kristina, Olga & Ula) The animation team(Mustafa and the girls) Restaurant and bar staff including Motaz(Stan) and Mohamed(chef at pool bar),Mohamed(Italian restaurant) right through to the cleaners(Ahmed) and gardeners made us feel at home, welcome and valued. The Hotel is undergoing refurbishment at the moment although you would never know as there is no disruption. If you have any issues they are sorted out as soon as you report them. The Hotel Managers Mr Wael & Mr Reda are the most friendliest of people and very approachable.
The Hotel is a few hundred yards from SoHo Square for unhassled shopping and bars and resturants. There is a shuttle every 15 minutes to take you to the beach(private for Island Garden & Island View guests) which takes about 5 mins.
There are plenty of options from the food buffets, restaurants or pool snacks, so you wont go hungry.
There are activities around the pool during the day if sun worshipping is not your thing, darts, stretching exercises, water polo and aerobics, and entertainment of an evening with singers games or karaoke. If you prefer to be early to bed you can ask for a room that is not around the pool.
We met lovely guests too (Mike, Yvonne, Tom, Mick & Andy) who also helped make our holiday.
My son and I are already planning our return trip.
Thank you all so much for making this such a fabulous holiday. See you all again very soon!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheHerbertsNan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reda A, Quality Control Assistant Manager at Island Garden Resort, responded to this review, June 21, 2013
Our Dear Guest,
It gives such a pleasure reading your review and how nice and positive it is. Sorry for late reply, I have been on vacation. Let me pass you the best regards from our management team and every single member of the staff and thanks for choosing our hotel for your last holiday. It has been so nice meeting you and an honer to be at your service and add some extra good memories to your holiday's ones. As we discussed whilst in holiday, before your next visit, drop me an email with any requests you might have and I will see to that Hopefully next time you will be able to visit Cairo and Luxor and the other things Max wanted to do. Hope all is fine with you and please pass Max my regrds.
Till we meet you again, and have the chance to be at your service once again, have a fantastic time.
Reda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
staffordshire
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 5, 2013

We stayed here in May of this year, as most people have said from the moment you step into the hotel, everyone cannot do enough for you. From Hotel managers to cleaners everybody very pleased to help. Hotel room was good but as previously stated bathroom needs an update which they are in the process of doing, but always cleaned to a high standard.

Food was great always plenty to chose from from breakfast through to evening meal. Loved our main waiter Mohammed Lolo always smiling. Bar staff excellent from pool bar to Sameh El Saer in the main bar, he kept our drinks flowing all night. Great pictures taken by Roma hotel photographer.

This was our first visit to the hotel on recommendation of friends who have been here 7 times before ( & even have a tree planted for them at the hotel.. Ian & Rebecca Copin ) - but this will not be our last visit to this hotel would go back tomorrow if we could !

Thanks to everyone at the hotel for making our 2 weeks so enjoyable. Sharon & Iain Dubber

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank slwStaffordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reda A, Quality Control Assistant Manager at Island Garden Resort, responded to this review, June 22, 2013
Dear Guest,

It is such a pleasure to read through your very positive comment. Let me also pass you the best regards from my self and the rest of the team. It has been an honor to have the chance to serve you and add some good memories to your holiday experience. We all hope that we are going to see you again in the very soon future.
Till we meet again, have a wonderful time.
P.S if you want your tree planted in our hotel also, well you better start booking to come back, just 4 more times then you will have your own tree.
Reda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Island Garden Resort

Property: Island Garden Resort
Address: | Sharks Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#49 Family Hotel in Sharm El Sheikh
#67 Top resorts Hotel in Sharm El Sheikh
#98 On the Beach Hotel in Sharm El Sheikh
#101 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Island Garden Resort 4*
Number of rooms: 278
Official Description (provided by the hotel):
This comfortable, relaxing "All-Inclusive" 4 star (country category) Resort with a centered pool lagoon is divided to various 2 floor buildings with tasteful decorated rooms offer you a relaxed atmosphere for a family vacation. ... more   less 
Reservation Options:
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Also Known As:
Sunrise Island Garden Hotel Sharm El Sheikh
Hotel Sunrise Island Garden
Sunrise Island Garden Resort Sharm El Sheikh

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