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“It's great to be back!”

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Hyatt Regency Sharm El Sheikh Resort
Ranked #60 of 232 Hotels in Sharm El Sheikh
Certificate of Excellence
Burnham-On-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“It's great to be back!”
Reviewed October 23, 2013

181776021

My partner and I returned again to the Hyatt Regency staying in the Regency Club, this time we had family members with us that had not visited before, 5 adults and two children.
The hotel is still as beautiful as our memories, the staff still as helpful (although the "I remember your face from the last visit" wore a little thin as clearly they did not really remember us!).
The addition of the jetty from the Regency beach is great and the décor seems to have been improved since the last visit. We come for relaxation and snorkelling, both cannot be beaten.
The hotel was very quiet our first few days, we were told about 30% occupancy, however Ead fell mid stay and the hotel was full, but that is the beauty of this hotel it copes very well with the extra people, Anna (Regency Club reception) politely apologised for the extra noise etc when we checked out, although a very nice gesture not really necessary as it can easily be tolerated after all these people are celebrating an important date in their religious calendar.


We wil be back I am sure.

Marcus Medd & Louise Crew

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marcus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this review, October 24, 2013
Dear Mr Marcus

Thank you for staying with us at the Hyatt. Your positive review is much appreciated, I was pleased to read you like the new jetty in the Regency Club which was added a few years ago and enables the easy access to the sea.

It seems you stayed over the busy period of the local holidays when the hotel was running to capacity, my regrets for any congestion during that time.

We hope to welcome you back again to our resort in the near future, please do let us know if we can be of any assistance in the meantime.

Sincerely and with kind regards

Stefan Gaessler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (439)
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Cairo
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 21, 2013

This 5star hotel has everything to be up to the standard: nice architecture, beautiful beach, very good service, nice food, excellent thai restaurant.... BUT... It has so much discounted its prices that most of the guests had nothing to do in this hotel. Good deal for them but you don't go to the Hyatt to hear the radio your neighbours are listening to loudly on the beach, the guests at the next table smoking and calling loudly on the phone at breakfast, women in entire suit (islamic fashion) swimming etc, people throwing their rubbish on the beach, etc.
Yes, the hotel was "fully booked" as the receptionist told us proudly, but not as you expect from a 5 stars hotel. Not sure to be back, saddly!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 40KarenW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this review, October 23, 2013
Dear Ms Karen,

Thank you very much for your visit, it appears your stay was over the busy local holiday period, when the hotel ran close to capacity. I therefore regret any inconvenience you may have experienced.

At the same time i may confirm that we welcome all nationalities to our hotel and respect their cultural preferences which includes the wearing of full body swim suits or 'burkini'.

Agreeably throwing away rubbish should not be acceptable, and our teams at the beach do their best to keep the areas clean. Furthermore and on a regular basis we conduct beach-clean ups of the unmanned beaches located next to the hotel, whilst the dive center performs regular under water clean-ups, to do our best for protection of the reef and the environment in general.

I would hope to welcome you back to our resort again in the near future, you might wan to contact us prior to making any travel arrangements to avoid peak periods - it would be our pleasure to be of your assistance.

Sincerely and with kind regards

Stefan Gaessler
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Cairo, Egypt
Level 5 Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 20, 2013

The hotel is ideal to spend your vacation as the staff were very helpful and cooperative , all my requests including baby cot in the reservation was fulfilled , the rooms are large , renovated ,air conditioned , free coffe and tea and drinking water , large flat screen tv and most of them have sea view , many pools are available but the red sea is a magic where the beach is close to the rooms with a long beach having a magic corals in the sea surrounding it allowing you to easy explore the water world either by snorkling or diving, the breakfast is perfect with fresh juices and bakes and many food variaties are available , the only problem is the wiifii is not free in the rooms and even very slow in the lobby but finaly it is an excellent hotel to spend ur vacation

Room Tip: All the rooms are renovated but to have a nice panoramic view of the sea as for a high floor level...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dr_ahmed_osama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this review, October 23, 2013
Dear Dr Ahmed

Thank you very much for your stay with us and your review. I am very pleased to read that you have enjoyed your time with us and services provided.

Credit to our Executive Chef Hartmut Kehm and Director of Food & Beverage Brian Loughnane with their culinary teams for their consistent good performance.

We are currently working on a better WIFI solution for the hotel, to eventually show improvements soon.

We would look forward to welcoming you back to our resort in the near future, please contact us if ever we can be of any assistance.

Sincerely and with kind regards

Stefan Gaessler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed October 13, 2013 via mobile

The hotel is really cool, facilities are good, The only bad thing that i can mention is how slow is the service, getting our luggages took 1 hr, asking for a knife from room service took 45 mnts, house keeping took forever till they came to clean up the room in the morning..

Stayed October 2013, traveled as a couple
Helpful?
Thank Rami A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this review, October 14, 2013
Dear Mr Rami

Thank you for your visit and staying with us at the Hyatt. I am very pleased to read that you have enjoyed the hotel overall, yet I would kindly extend my sincere regrets for the service shortfalls mentioned in your review.

I would hope to welcome you back to our resort in the near future, please do contact us when making your arrangements and I assure you we will look nicely after you.

Sincerely and with kind regards

Stefan Gaessler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, UK
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 13, 2013 via mobile

We booked a 2 week holiday to the Hyatt Regency Sharm. From the second we walked in the lobby, we knew it was exactly what we wanted. Rooms and bathrooms are large. There are a few pools but we spent most days at the Lazy River (a special thank you to Shaban for looking after us each day). The snorkeling was AMAZING. We did 1 day trip to Tiran Island early on but decided the snorkeling was better at our hotel. Yes, there are tourist boats daily, but never once did they bother us. Food was good and we never got bored. Breakfast was ok - typical buffet- but lots to choose from. The Souk was very enjoyable. Sala Thai and Cascades were two of the best dinners we've had in a while. The spa and gym are lovely and we enjoyed morning stretching/yoga sessions. All staff were fantastic. We upgraded to Regency Club the last 3 days. Perfection!! We did not want to leave and know we've found our regular vacation spot and look forward to our next visit.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abumbolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this review, October 14, 2013
Dear Hyatt Guest

Thank you for staying with us at the Hyatt. It is very nice to read that you have enjoyed your time with us and we have met your expectations with regard to the facilities and services of our hotel.

Indeed the Regency Club is worth the additional money spend, to include additional exclusive services and amenities, i.e the Regency Private Pool and Private Beach, free WIFI in the Club Lounge, as well as the complimentary cocktails and canapees in the evening hours.

Last but not least, we look forward to welcoming you back to our resort on many more occasions, please do contact us if ever we can be of any assistance with your arrangements .

Sincerely and with kind regards

Stefan Gaessler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Oregon
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 12, 2013 via mobile

We stayed here on holiday last April and loved it! It couldn't have been a better experience. The staff were terrific and it's much less than the four seasons for an experience that is every bit as good. The concierge was especially helpful!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rspittelramsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this review, October 13, 2013
Dear Hyatt Guest

Thank you very much for staying with us at the Hyatt, i am very pleased to read that you have enjoyed your stay and that have met your expectations.

We hope to welcome you back again to our resort in the near future, please do let us know if ever we can be of any assistance.

Sincerely and with kind regards

Stefan Gaessler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyon, France
Level 6 Contributor
107 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 10, 2013

We just came back from a short stay at Hyatt Regency, and having experienced many hotels in Sharm, this one is part of the Best. Excellent location, wonderful views, great spot for snorkeling, chic architecture, numerous swimming pools, high quality of service, top food - in particular the Thai one. From negative sides, the breakfast is nothing but terrific, the hotel like all in this part of Sharm is built on a hill so you spend all time climbing from one part to another, very tiny beach and impossible to swim with kids due to stones presence, and no wifi in rooms - even in lobby which is unacceptable for such category of hotel. Sharm is still empty of tourists and entertainment. In short words, a perfect place for a romantic stay or with friends, but not so comfortable with kids/teenagers + still highly expensive, food and extras in particular. Last but not least, the massage at Club Olympus was marvellous.

Room Tip: Select rooms on the front line, with directy view and access to sea.
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MyNameIsChoucroute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this review, October 11, 2013
Dear Hyatt Guest

Thank you for staying with us at the Hyatt Regency Sharm El Sheikh. I would hope that overall you have enjoyed you stay with us, yet your contructive feed back is well taken and wil contribute to maintain and improve our standards.

I would be very interested to receive more of your feed-back with regard to the breakfast, if you could contact me at stefan.gaessler@hyatt.com i would be most grateful.

I was under the impression was one of the largest in the area and measures 250 m from one end to the other to include sufficient space for a beach volley ball court and a kids play zone.

We are currently working on a WIFI solution for all guestrooms, therefore offering a free WIFI option in the Regency Club lounge for those guests booked on Regency Club, in addition to a low speed free WIFI offer in the hotel lobby.

We would hope to welcome you back again to our resort in the near future, please contact us if ever we could be again of any assistance.

Sincerely and with kind regards

Stefan Gaessler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Sharm El Sheikh Resort

Property: Hyatt Regency Sharm El Sheikh Resort
Address: Gardens Bay, Sharm El Sheikh, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Romantic Hotel in Sharm El Sheikh
#32 Family Hotel in Sharm El Sheikh
#36 Top resorts Hotel in Sharm El Sheikh
#47 Spa Hotel in Sharm El Sheikh
#56 On the Beach Hotel in Sharm El Sheikh
#59 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hyatt Regency Sharm El Sheikh Resort 5*
Number of rooms: 432
Official Description (provided by the hotel):
Tipped as Egypt’s most lavish hospitality resort, Hyatt Regency Sharm El Sheikh combines ultimate luxury and exotic style on the edge of an aqua oasis in South Sinai. Three beach coves lead to one of the most spectacular diving sites, the Gardens Bay. The rooms are large and comfortable, with stunning sea views and all the comforts of modern living presented at the highest standards. Hyatt Regency Sharm El Sheikh’s many and various in-house facilities offer something for everyone; the array of bars and restaurants will satisfy the most discriminating gourmand, the Kid’s Club will keep the younger guests entertained while Club Olympus houses a fully equipped gym and aerobics studio and its Moorish style spa area offers sauna, steam bath, whirlpool and plunge pools. ... more   less 
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Also Known As:
Hyatt Regency Sharm El Sheikh Hotel Sharm El Sheikh
Hyatt Sharm El-Sheikh

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