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“ideal hotel to discover the water world”

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Hyatt Regency Sharm El Sheikh Resort
Ranked #60 of 231 Hotels in Sharm El Sheikh
Certificate of Excellence
Reviewed October 20, 2013

The hotel is ideal to spend your vacation as the staff were very helpful and cooperative , all my requests including baby cot in the reservation was fulfilled , the rooms are large , renovated ,air conditioned , free coffe and tea and drinking water , large flat screen tv and most of them have sea view , many pools are available but the red sea is a magic where the beach is close to the rooms with a long beach having a magic corals in the sea surrounding it allowing you to easy explore the water world either by snorkling or diving, the breakfast is perfect with fresh juices and bakes and many food variaties are available , the only problem is the wiifii is not free in the rooms and even very slow in the lobby but finaly it is an excellent hotel to spend ur vacation

Room Tip: All the rooms are renovated but to have a nice panoramic view of the sea as for a high floor level...
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  • Stayed: October 2013, traveled with family
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Thank dr_ahmed_osama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this reviewResponded October 23, 2013

Dear Dr Ahmed

Thank you very much for your stay with us and your review. I am very pleased to read that you have enjoyed your time with us and services provided.

Credit to our Executive Chef Hartmut Kehm and Director of Food & Beverage Brian Loughnane with their culinary teams for their consistent good performance.

We are currently working on a better WIFI solution for the hotel, to eventually show improvements soon.

We would look forward to welcoming you back to our resort in the near future, please contact us if ever we can be of any assistance.

Sincerely and with kind regards

Stefan Gaessler

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,190 - 1,196 of 2,697 reviews

Reviewed October 13, 2013 via mobile

The hotel is really cool, facilities are good, The only bad thing that i can mention is how slow is the service, getting our luggages took 1 hr, asking for a knife from room service took 45 mnts, house keeping took forever till they came to clean up the room in the morning..

Stayed: October 2013, traveled as a couple
Thank Rami A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this reviewResponded October 14, 2013

Dear Mr Rami

Thank you for your visit and staying with us at the Hyatt. I am very pleased to read that you have enjoyed the hotel overall, yet I would kindly extend my sincere regrets for the service shortfalls mentioned in your review.

I would hope to welcome you back to our resort in the near future, please do contact us when making your arrangements and I assure you we will look nicely after you.

Sincerely and with kind regards

Stefan Gaessler

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Reviewed October 13, 2013 via mobile

We booked a 2 week holiday to the Hyatt Regency Sharm. From the second we walked in the lobby, we knew it was exactly what we wanted. Rooms and bathrooms are large. There are a few pools but we spent most days at the Lazy River (a special thank you to Shaban for looking after us each day). The snorkeling was AMAZING. We did 1 day trip to Tiran Island early on but decided the snorkeling was better at our hotel. Yes, there are tourist boats daily, but never once did they bother us. Food was good and we never got bored. Breakfast was ok - typical buffet- but lots to choose from. The Souk was very enjoyable. Sala Thai and Cascades were two of the best dinners we've had in a while. The spa and gym are lovely and we enjoyed morning stretching/yoga sessions. All staff were fantastic. We upgraded to Regency Club the last 3 days. Perfection!! We did not want to leave and know we've found our regular vacation spot and look forward to our next visit.

  • Stayed: July 2013
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Thank abumbolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this reviewResponded October 14, 2013

Dear Hyatt Guest

Thank you for staying with us at the Hyatt. It is very nice to read that you have enjoyed your time with us and we have met your expectations with regard to the facilities and services of our hotel.

Indeed the Regency Club is worth the additional money spend, to include additional exclusive services and amenities, i.e the Regency Private Pool and Private Beach, free WIFI in the Club Lounge, as well as the complimentary cocktails and canapees in the evening hours.

Last but not least, we look forward to welcoming you back to our resort on many more occasions, please do contact us if ever we can be of any assistance with your arrangements .

Sincerely and with kind regards

Stefan Gaessler

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Reviewed October 12, 2013 via mobile

We stayed here on holiday last April and loved it! It couldn't have been a better experience. The staff were terrific and it's much less than the four seasons for an experience that is every bit as good. The concierge was especially helpful!

  • Stayed: April 2013
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Thank Rspittelramsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this reviewResponded October 13, 2013

Dear Hyatt Guest

Thank you very much for staying with us at the Hyatt, i am very pleased to read that you have enjoyed your stay and that have met your expectations.

We hope to welcome you back again to our resort in the near future, please do let us know if ever we can be of any assistance.

Sincerely and with kind regards

Stefan Gaessler

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2013

We just came back from a short stay at Hyatt Regency, and having experienced many hotels in Sharm, this one is part of the Best. Excellent location, wonderful views, great spot for snorkeling, chic architecture, numerous swimming pools, high quality of service, top food - in particular the Thai one. From negative sides, the breakfast is nothing but terrific, the hotel like all in this part of Sharm is built on a hill so you spend all time climbing from one part to another, very tiny beach and impossible to swim with kids due to stones presence, and no wifi in rooms - even in lobby which is unacceptable for such category of hotel. Sharm is still empty of tourists and entertainment. In short words, a perfect place for a romantic stay or with friends, but not so comfortable with kids/teenagers + still highly expensive, food and extras in particular. Last but not least, the massage at Club Olympus was marvellous.

Room Tip: Select rooms on the front line, with directy view and access to sea.
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  • Stayed: October 2013, traveled with friends
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Thank MyNameIsChoucroute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this reviewResponded October 11, 2013

Dear Hyatt Guest

Thank you for staying with us at the Hyatt Regency Sharm El Sheikh. I would hope that overall you have enjoyed you stay with us, yet your contructive feed back is well taken and wil contribute to maintain and improve our standards.

I would be very interested to receive more of your feed-back with regard to the breakfast, if you could contact me at stefan.gaessler@hyatt.com i would be most grateful.

I was under the impression was one of the largest in the area and measures 250 m from one end to the other to include sufficient space for a beach volley ball court and a kids play zone.

We are currently working on a WIFI solution for all guestrooms, therefore offering a free WIFI option in the Regency Club lounge for those guests booked on Regency Club, in addition to a low speed free WIFI offer in the hotel lobby.

We would hope to welcome you back again to our resort in the near future, please contact us if ever we could be again of any assistance.

Sincerely and with kind regards

Stefan Gaessler

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Reviewed October 5, 2013

I have been to Sharm on a number of occasions during the past few years on business staying always in another hotel. Very happy with the decision to dine in the Souk restaurant. Nice concept and nice food. Opted for teppanyaki. Didn't regret it. Would definitely go back when I visit Sharm again (hopefully on leisure this time).

Stayed: December 2012, traveled on business
1  Thank AYPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this reviewResponded October 7, 2013

Dear Hyatt Guest

Thank you for your review on our Souk Restaurant, very nice to read you enjoyed the market style concept and open air dining.

Looking forward to welcoming you back again when your in town next time.

Sincerely and with kind regards

Stefan Gaessler

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Reviewed October 1, 2013

We have been to Sharm many times over the last few years and returned back to the Hyatt Regency after a break of 6 years - we did wonder if the high level of care and service we recieved back in 2007 would be repeated - I am pleased to say it was just as good if not better !!!
We stayed in the Regency Club - Anna - assisted us at check in and although it was dark when we arrived, we were assured that the requested "sea view" room was all sorted for us - upon opening the curtains in the morning we were pleased with what we saw - lovely gardens & patio areas and a view over the Red Sea.
The room was very spacious / good sized bathrooms and sitting room - the room was kept clean and tidy everyday we couldn't fault the House Keeping service they were great - we did have an issue with "mozzies" - and although I did bring some spray from the UK this quickly ran out - but a call to House Keeping and a replacement can of Rapid was soon delivered.
The grounds around the hotel are very well maintianed - everyday the Gardning Staff were out and about in the heat, cutting grass / trimming hedges and trees / sweeping and watering the flowers - they too were very friendly and always stopped as we walked by to smile and say hello.
The Regency Club itself was great for Breakfast / Evening Drinks & Snacks - the staff were amazingly friendly and helpful - a big thank you to Mohamed and Basem who started our day off with a smile - they never failed to stop by and ask if all was well with our stay.
The Regency Club Pool was lovely and quiet - the hotel was running at low occupacy ( which like other guests have mentioned was fine for us ) - our sunbeds were made ready for us each day with fresh towels etc and drinks ad snacks served brilliantly by Shaban and his colleagues - they just seemed to know when we needed a refill !!!
It was my birthday whilst we were away and everyone in the Club /Pool made a big fuss of me - including Balloons strung over my sunbed / flowers / the singing of happy birthday ( several times ) and 2 cakes - it was brilliant and very much appreciated
Our thanks also go out to Mohamed / Hassan / Basem and Sami in the Stars Bar who did their upmost to keep us entertained each evening and kept coming with a ready supply of drinks.
We ate in the Sala Thai on 3 occasions and a massive thank you to the various Waiters and Chefs who made our experiance so great.
Also a big hello and thank you to Hassan ( one of the Hotel Drivers ) who drove us twice to Soho Square - he was always on time / very polite and friendly / the car was clean and above all he drove safely !!!!
There were many many repeat Guests ( mainly from the UK ) staying whilst we were there -which shows that providing a good environment for your guests pays off as they will return again and again - the friendliness of the staff must have rubbed off on the guests as well we have never been anywhere with so many friendly and happy guests !!!
Our thanks to everyone mentioned above and to everyone else who made our stay so pleasurable - so for the big question - Would we go back???
You bet we would !!!! we had only been back 24 hours before we booked for Christmas / New Year and are currently looking at flights & availability for March 2014.
Again a massive thank you to everyone at the Hyatt Regency who made our stay so special - keep up the great work it is certainly appreciated.
Looking forward to seeing you all at Christmas - best wishes David & Lesley

Room Tip: We stayed in room 9501 - ground floor - great outdoor space - close to Regency Club and Pool.
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  • Stayed: September 2013, traveled as a couple
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Thank dmcflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_Gaessler, General Manager at Hyatt Regency Sharm El Sheikh Resort, responded to this reviewResponded October 3, 2013

Dera Hyatt Guest

Thank you very much for returning to our hotel after all these years to stay again with us. I am very pleased to read that we have met your expectations, be assured I will share your postivive feed-back with our teams and in particular with those employees which you have identified by name.

We are much looking forward to welcoming you back to our resort later this year, please let us know if we can be of any further assistance in the meantime.

Sincerely and with kind regards

Stefan Gaessler

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Sharm El Sheikh Resort

Address: Gardens Bay, Sharm El Sheikh, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Romantic Hotel in Sharm El Sheikh
#32 Family Hotel in Sharm El Sheikh
#36 Top resorts Hotel in Sharm El Sheikh
#45 Spa Hotel in Sharm El Sheikh
#56 On the Beach Hotel in Sharm El Sheikh
#59 Luxury Hotel in Sharm El Sheikh
Price Range: $72 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Sharm El Sheikh Resort 5*
Number of rooms: 432
Official Description (provided by the hotel):
Tipped as Egypt’s most lavish hospitality resort, Hyatt Regency Sharm El Sheikh combines ultimate luxury and exotic style on the edge of an aqua oasis in South Sinai. Three beach coves lead to one of the most spectacular diving sites, the Gardens Bay. The rooms are large and comfortable, with stunning sea views and all the comforts of modern living presented at the highest standards. Hyatt Regency Sharm El Sheikh’s many and various in-house facilities offer something for everyone; the array of bars and restaurants will satisfy the most discriminating gourmand, the Kid’s Club will keep the younger guests entertained while Club Olympus houses a fully equipped gym and aerobics studio and its Moorish style spa area offers sauna, steam bath, whirlpool and plunge pools. ... more   less 
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Also Known As:
Hyatt Regency Sharm El Sheikh Hotel Sharm El Sheikh
Hyatt Sharm El-Sheikh

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