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“SHANGRILA IN SINAI”

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Hyatt Regency Sharm El Sheikh Resort
Ranked #58 of 231 Hotels in Sharm El Sheikh
Certificate of Excellence
Reviewed November 18, 2012

Very good room with excellent sea view. Kept spotlessly clean & tidy. Linen changed daily.
Ground layout with extensive and intricate gardens & pools & walkways leading down to super private beach on Gardens Bay......where the best scuba & snorkelling are found.
4 excellent established restaurants serving good food.
Service from staff excellent and delivered in friendly manner - faultless .. nothing was too much trouble.
Good perimeter security.
So good we didn't leave the resort the whole week - for a chill-out break this hotel complex a.k.a "resort" combined with the guaranteed sunshine can't be beaten.
A few minor shortcomings.....a) bathrooms though well equiped and clean were a little "tired", b) the Souk dining complex (in addition to the 4 restaurants earlier mentioned) didn't work for us....they need to rethink the whole process there and c) they charge for Wi Fi access (£E51 for 30 minutes)....greedy really.....nowadays Wi Fi access is so extensive it should be a free service.
But these shortcomings were of minor significance only.......everything else was so good here it didn't impact on our enjoyment of our holiday here.
Overall......good value.
I would have NO HESITATION in holidaying at this hotel again.

Room Tip: Pay extra for a front sea view..........its really worth it.
  • Stayed: November 2012, traveled as a couple
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6  Thank HowardLines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 15, 2012

This is a very good compromise hotel in Sharm. Either they are too focused on diving and are basic or are comfortable but struggle with diving bags in reception. This was a happy blend for my 18 year son and myself (divers) and my wife (hates diving loves luxury). We had a royal villa that was a n excellent layout with good living space and better than usual Sharm service. This wasn't Asian or UAE standard but very, very good for Egypt. The place was spotless, the beach and jetty good (apart from some very rude Russians) and the multi-tierd pool great fun. We wre ther just outside school holiday season so the place was quiet and civilised.

  • Stayed: November 2012, traveled with family
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3  Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

My wife and I were back again in early November 2012 having already been in May 2012 and Christmas 2011 with our family so our third visit in less than a year.
We are repeat visitors to the Regency club at the Hyatt and this was either our 8th or 9th visit.
As usual the Regency club and all it's staff under the guidance of the Regency Club Manager were excellent not something I can say about the rest of the hotel but lets details good and not so good.
NOT SO GOOD.
1, The rather poor attitude of a lot of the front of Hotel staff in the main Hotel.
2, A rather restricted dining option although breakfast is OK and the Cascades restraunt is very very good.
3, The hotel seems to be losing a lot of it's quality staff who always made you feel so at home.
4, It is obvious staff levels have been greatly reduced so quality of service is down but not the prices to reflect the reduction in service.
5, My main complaint though is the presence at the Club Beach and Club area of the owner's Ukranian wife . Her attitude and open aggression and superior attitude towards the staff is terrible and all carried out in full view and hearing of the Club guests, she seems to view guests at the club beach as an irratation despite the fact we contribute to her lifestyle.
This issue really needs resolution as I find her rude and annoying, as do other guests,good manners cost nothing and demonstrates a bit of class.On our last visit we witnessed her friends or family so drunk on the club beach they could not stand and this was on an almost daily basis.
GOOD
1, The reef and it's extensive collection of fish, rays and corralls.
2, Eating at the Cascades restraunt excellent food and service.
3, The excellent Regency club and all it's management and staff at the club and the beach.
4, Always Mr Gaessler for taking a personal interest.
5 , Young Abduhl Monseff excuse spelling
As you will see we are still fans and will be going back again and again God willing, but quality of service is dropping due to staff reductions and the issues of the owners wife really does need resolution it is highly embarrasing for guests to have to witness her appalling behaviour.
These comments may not go down well with the owner but if it's a big problem let us know and we will go elsewhere, I hope this is not the case as we love this place and pay a large amount of money out on an annual basis.
Anyway enough now, Mr Gaessler will know who wrote this review so if comments about wife not appreciated we can go back to using the 4 Seasons although prefer to come home to the Regency, just sort this issue.

Room Tip: Regency club suites are best
  • Stayed: November 2012, traveled as a couple
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8  Thank godfatherDover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

This will have been our 8 th trip to this hotel- a wonderful relaxing resort with exceptional staff, great food, beautiful gardens, and wonderful snorkelling off the pontoon on the beach. Would recommend it to anyone wanting a restful relaxing holiday in the sun. The regency club is well worth the upgrade with drinks around the pool all day and before dinner. Just never want to go home! The staff could not be better- extremely polite and helpful- many have become friends .well worth a visit and 85% of guests are returnees!

  • Stayed: November 2012, traveled as a couple
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3  Thank Susan_jane5559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Our family 2 adults two children 11 and 14 girls. We have just spent a wonderful relaxing half term week at the Hyatt. We booked with best at travel. Their rep Bassem met us very promptly as soon as we were off the plane. sorted visas out and had us swept through passport and baggage collection in record time. Short transfer to the hotel. We were staying in 2 connecting regency club rooms. We were taken to the club to check in and then taken to our rooms. After reading some reviews they said the rooms were in need of a referb which they are but not as bad as we were expecting. Just a bit dated. Large pool areas plenty of sun loungers and the staff couldn't do enough for you in all areas of the hotel. We'd staying the the Ritz Carlton a few years ago and the staffing was definitely an issue there.
My 11 year old took full advantage of the water slide and made a few friends lots of English and Russian families staying that week.
We were their to dive. The dive centre was very helpful and both girls had a taster dive. You can dive straight from the shore or the jetty. My husband and I dived nearly everyday its a large reef with so much to see we saw something different every time, just fantastic.
Restaurants were good we liked the Thai. Souk had entertainment on every night belly dancing, fire eater etc We did go out of the hotel twice once to Soho sq my husband has tailored shorts so was refused inside the restaurant we just had to sit outside. Which sounds very odd but it was really smokey with everyone around us smoking. Food wasn't that great (Indian). Went to Nairma bay ate at the Hard rock cafe which was totally awful. Food was late and really dried up.
My husband, my daughter and I had massages which were really good too. Used the Gym most days. Got most cardio machines you'd use at home and a few weights.

We'd gone for a week of sun and to relax and thats what we got beautiful sunshine everyday!


Oct half term.

  • Stayed: October 2012, traveled with family
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2  Thank kellyglobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Have to say first time in Sharm and we chose this hotel from previous reviews. It exceeded our already high expectations, although the hotel is starting to show signs of 'wear & tear' the place is kept very clean and the rooms well appointed and serviced daily. The Hotel boasts a wide range of Restaurants some of which you have to book but not really a problem, all are of a high standard and cater for most tastes. Entertainment nearly every night but can get a bit monotonous as there are only so many ways to spin fire around or middle eastern dancing moves to make. Still entertaining while you dine in the open air Souk (Great for tasting a range of different cuisines)
Pools are very clean and the Pool Butlers very attentive, choice of Family pools to quieter ones that are adults only, lovely private beach with great reef as part of the shoreline excellent for snorkelling. The staff also make this hotel, they are the most friendliest and are very keen to make you stay that little bit special - Well done Hyatt! We certainly will be back.

  • Stayed: October 2012, traveled as a couple
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4  Thank White-Wolf22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Just returned from a week at Hyatt Sharm. We had a relaxing wonderful time at this seaside resort. We stayed @ Regency Club. This is certainly a good choice. Breakfast at the clubhouse is relaxed and gets you started for a relaxing day. All of the staff we met was friendly, warm and attended to our needs. Great staff!
During the day - around the club pool and clubhouse - you get "free" (you of course pay extra to stay @ clublevel) soft drinks, juices or coffees/teas. At 17.30 cocktail hour starts and because it's so much fun, it lasts until 19.30. Free drinks and canapés are served.
We stayed halfboard and had the choice between several restaurants. We went to Sala Thai almost every evening. We love Thai food and at Sala Thai it was great. It tasted like Thai food is supposed to taste. We really loved it.
Our room was spacious and very clean. Good quality bed and beddings. The club room was near the clubhouse and clubpool, so we could be really lazy which this holiday was all about for us.
If there is something we would "complain" about, it would be the WiFi. It's a pity that as a guest staying @ clublevel you don't get WiFi throughout the resort but only in/ around the Regency Club.

Room Tip: Book the extra to stay at clublevel if you want even more piece and quiet. We certainly think it'...
  • Stayed: November 2012, traveled as a couple
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2  Thank goalgent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Sharm El Sheikh Resort

Address: Gardens Bay, Sharm El Sheikh, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Romantic Hotel in Sharm El Sheikh
#32 Family Hotel in Sharm El Sheikh
#35 Top resorts Hotel in Sharm El Sheikh
#44 Spa Hotel in Sharm El Sheikh
#54 On the Beach Hotel in Sharm El Sheikh
#58 Luxury Hotel in Sharm El Sheikh
Price Range: $90 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Sharm El Sheikh Resort 5*
Number of rooms: 432
Official Description (provided by the hotel):
Tipped as Egypt’s most lavish hospitality resort, Hyatt Regency Sharm El Sheikh combines ultimate luxury and exotic style on the edge of an aqua oasis in South Sinai. Three beach coves lead to one of the most spectacular diving sites, the Gardens Bay. The rooms are large and comfortable, with stunning sea views and all the comforts of modern living presented at the highest standards. Hyatt Regency Sharm El Sheikh’s many and various in-house facilities offer something for everyone; the array of bars and restaurants will satisfy the most discriminating gourmand, the Kid’s Club will keep the younger guests entertained while Club Olympus houses a fully equipped gym and aerobics studio and its Moorish style spa area offers sauna, steam bath, whirlpool and plunge pools. ... more   less 
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Also Known As:
Hyatt Regency Sharm El Sheikh Hotel Sharm El Sheikh
Hyatt Sharm El-Sheikh

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