We spend one week, all inclusive in this new hotel @ sharks bay. The rate of 5 (egyptian) stars is correct. The gardens, the rooms, the swimming pools are spacious, beautiful and clean. The restaurants are OK. The buffet-resto and the indian were the best. The italian-resto was rather disappointing. The resto-capacity is to narrow. We spend the easter-weekend, and the restaurants were very crowded. Knowing that only about 80% of the rooms are available, i am afraid that at 100% people will need to struggle to find a place to eat.
The staff is very polite but they need to grow in their job. A five star hotel demands for a certain "flair" and this is not (yet) present. The big boss was omni-present. Early in the morning, late at night, at reception or on the beach, everywhere and every time he was coaching his personnel. It was more than obvious that this was the weak point in the hotel. Knowing that it is a new hotel i can understand. But this a point they will need to work on. Only "neckermann-thomascook" offers this hotel in Belgium. For the second time we were very disappointed in this company. The hotel is not to blame, the "thomascook-service" was awful.
To resume ..... "Thomascook" very poor. The accommodation very good. The hotel staff needs to learn there new job. In a few months/years this hotel can become one of the best hotels in sharm. It just needs a little bit time ......
- Official Description (provided by the hotel):
- SUNRISE Grand Select Arabian Beach Resort offers guests an unforgettable and luxurious escape to enjoy an ultimate holiday. Each with an own private balcony or terrace overlooking the Red Sea and the garden surrounding, the 420 guest rooms are thoughtfully designed and exude the spirit of Arabian elegance and enchantment. Complemented by a host of comprehensive amenities, all rooms and suites are adorned with the convenience of telephone in room, LCD flat screen TV with international channels and news, WiFi internet (free of charge), in-room safe, coffee and tea making facilities, mini bar, individually controlled air-conditioning. Several room categories guarantee to satisfy all guests' needs. Families will find their personal haven in the spacious family rooms, featuring a master bedroom with king size bed and 2nd bedroom with 2 double beds. Experience a new level of pampering in our different suites with private Jacuzzi bath, that cater our discerning guests all the comfort and luxury for an unforgettable stay. Room Types• Superior Room• Deluxe Room • Deluxe Swim Up Room • Family Room • Executive Swim Up Suite• Executive Suite • Dining & Bars For the ultimate gourmet enjoyment at SUNRISE Grand Select Arabian Beach Resort an excellent selection of dining options awaits you. ... more less
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