We stayed at the tropicana grand azure from feb14th- 25th. We had the best time every and are re booking for the same time next year.
This is probably the only negative I can think of, when we arrived at the hotel we checked In very quickly and were given our bands all very quickly. We then had to sit and wait to be shown our rooms, this was about a 10 min wait, which doesn't seem long but when you've been travelling all day is the last thing you want. However it was soon forgotten once we were shown to our rooms and around the resort.
As said In previous reviews the rooms are a little tired and dated but how much time do you spend In your room. We had 2 superior rooms that were cleaned spotlessly every single day, with clean bedding and towels made into some wonderful creations. My youngest daughter loved coming back from the pool to find a new creation and take a pic of it.
Food and service:
We would like to start by saying a massive thankyou to Akram and Fauod in the restuarants, they work so hard with their team and are great at making everyone happy. They made our holiday that extra bit special. By the time we left for home it was like saying goodbye to old friends, it was quite emotional and never before have we said goodbye to so many people. We thought the food was superb In all the restaurants. We ate In the main restaurant, Italian, Chinese and Mediterranean. We loved how much choice you had In the main restaurant and were amazed at the quality of food as it was cooking on mass. The service In the main restaurant was fantastic, as soon as we had finished our drinks we immediately had new ones there. After the first day we didn't even need to ask for drinks as they were brought over straight away. Fauod and his team of waiters were amazing and so friendly, they always checked every thing was ok, if we wanted more drinks, cleared the plates away quickly. The breakfast In the main restaurant was also brilliant after the first morning we had no need to ask for teas and coffees as they were brought over straight away. As soon as they were finished we had new ones again. Akram was amazing at looking after us In the mornings and at lunch, our teenage daughter was never up In time for breakfast so Akram would make her up a plate of breakfast for her. Akram was also the head waiter over at the Italian, Chinese and Mediterranean and the service we received there was out standing.
You are supplied with towels for the beach and pool, so no need to take your own towels. The pools are all clean and have plenty of room with lots of sun beds. We spent all our time at the dolphin pool, this is where the animation team done their activities. At first we were a bit tempted to move to a different pool but after a couple of days we were joining In with the darts and volley ball games. We found this a great way of getting to know the people around us. Kerry and Timothy were really good at getting everyone involved and having a laugh. Mohamed the pool/towel guy was great as well, He was always chatting to us and offering us Egyptian tea. We felt we made another friend here and was sad to say good bye to him. The water In the pool was cold but it didn't put my youngest and hubby off they spent most of the day In there and if you do find it cold you can rent wet suits from the beach. The water slides at the other pool were great fun as well. There is also a heated pool up near the lagoon swimming pools if your not brave enough. I must say it was quite a ice breaker laughing at each other getting In the cold water. My lot kept everyone entertained pushing each other In.
There is a beach snack bar that serves burger/fish/hot dog and chips and there is also a sandwich bar near the lagoon pools which serves a selection of sandwich rolls and chips. The guy here some days was rather stressed out about people not bringing his baskets back for the sandwiches. But other than this the food at both of these was good too, however we preferred the main restaurant as there was a lot more choice. Outside the tropicana restaurant at lunch time they make fresh pizza's and pasta which are lovely.
We didn't spend much time at the beach but we did go snorkelling off the hotels jetty a few times. Even the guy on the jetty was brilliant. Our youngest daughter snorkelled for the first time and when he found this out he took her and showed her a nemo fish. We went back the next day and he showed us a octopus, he let our daughter feel it and then put it on my husbands head. The fish you see from snorkelling of the jetty are amazing well worth the walk down there. The water off the jetty was slightly warmer than the pool.
There was evening entertainment however this was not really our cup of tea, our girls went and watched a couple of evening shows and other guests said they were good. We were quite happy In the lobby bar and reception in the evenings, most nights the girls joined us and caught up with their friends on face time and Facebook.
Don't be put off by the few bad reviews, I can't even imagine what the people who wrote them most be like. You can't fault this hotel it's brilliant and I can't wait to go again next year.
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- Also Known As:
- Lti Tropicana Grand Azure Hotel Sharm El Sheikh
- Tropicana Grand Azure Hotel
- Grand Azur Sharm
- Hotel Tropicana Grand Azure
- Lti Sharm
- Lti Grand Azure Resort Sharm El Sheikh