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“Good value, Good location, Great staff”

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Hilton Sharm Dreams Resort
Ranked #64 of 232 Hotels in Sharm El Sheikh
Certificate of Excellence
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good value, Good location, Great staff”
Reviewed March 7, 2013

Best friendliest staff we ever had on holiday - nothing was tooo much trouble. The restuarant was the only letdown - food was fine but not much choice and a poor presentation - like a school canteen...

Room Tip: This is one of the nicest places we've stayed, staff brilliant - nothing too much trouble - and...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExOffice, General Manager at Hilton Sharm Dreams Resort, responded to this review, March 9, 2013
Dear Guest,

I would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your recent stay at Hilton Sharm Dreams Resort and the efforts you took to share your views with us.

For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world, this is essential.

Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction whilst on vacation.

Thank you once again for your feedback and I look forward to welcoming you once again at Hilton Sharm Dreams Resort in the soonest future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Sincerely yours,

Magdy Metwally
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (420)
Date | Rating
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English first
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 7, 2013

First time in Sharm and not to sure what to expect so we only booked a week. We now wished we had booked a fortnight. Stayed at the Sharm Dreams Resort which a fantastic hotel with very friendly staff who provide a first class service. We went all inclusive and were very impressed with the range of food available at breakfast, dinner and tea. The rooms were very clean and spacious with excellent views overlooking the pool. Would definitley go back to this hotel.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExOffice, General Manager at Hilton Sharm Dreams Resort, responded to this review, March 9, 2013
Dear Guest,

I would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your recent stay at Hilton Sharm Dreams Resort and the efforts you took to share your views with us.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.

Sincerely yours,

Magdy Metwally
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed March 7, 2013

What a great place. Service is absolutely amazing - the staff are so nice and attentive. Excellent food - nice rooms - 9 pools 5 restaurants 5 bars. Evening entertainment. What more could you want from a resort hotel?

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trevbennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExOffice, General Manager at Hilton Sharm Dreams Resort, responded to this review, March 9, 2013
Dear Guest,

It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever.

It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned.

For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.

Sincerely yours,

Magdy Metwally
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 6, 2013 via mobile

Just spent a week at the Sharm Dreams. We were apprehensive after reading some reviews but needn't have worried. The hotel is beautiful and the staff very friendly, charming and above all helpful and we felt very secure. We weren't all inclusive and found the breakfast and restaurants great. We would definitely go back.

Stayed February 2013
Helpful?
Thank Christine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExOffice, General Manager at Hilton Sharm Dreams Resort, responded to this review, March 6, 2013
Dear Guest,

Thank you very much for taking the time and effort to write this detailed piece of information, which gives an overview to our future guests and consequently help them choose our property.

It was really a pleasure having you with us and we are honoured to know that you are planning to give us the chance to welcome you back in the very near future.

It is the commitment from all the team to exert our utmost efforts to make your stays with us memorable and enjoyable.

Sincerely yours,

Magdy Metwally
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
1 review
Reviewed March 5, 2013

I was originally going on a business trip for a couple of days .. I had no intention to go on a holiday at all .. But after arriving to the hotel , the hotel staff was very helpful & made me feel like i was at home .. They checked me into my room in no time , & they guided me to the restaurant area where I had a proper meal compared to the tasteless plane food .. The rest of my stay made me want to go on more business trips ..
The whole experience made me feel like I was on a holiday , which made my business trip more fun ..

Room Tip: Rooms on the ground floor that are near the pool are a great choice , allowing you to travel from th...
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExOffice, General Manager at Hilton Sharm Dreams Resort, responded to this review, March 6, 2013
Dear Guest,

It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever.

It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned.

For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.

Sincerely yours,

Magdy Metwally
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kusadasi, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 4, 2013

I stayed between 21feb-02march in hilton Sharm and everything was great over there we got the best offered from www.lookbookholiday.com , and their service was perfect too ,pick up and dropp off time they were in there in time,we got the best , cheapest price and best quality ,just food was not so good but it was the same problem all hotels:) and staffs are so helpful and hospitable and rooms are very clean and many facilities in the hotel and closed with Naama Bay(centrum) just 10 mın by walk,and for excursions i can recommend from local agencies and you can find cheaper:) Again thx for www.lookbookholiday.com and Mr.Murat Mallı
best regards

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sekoseko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExOffice, General Manager at Hilton Sharm Dreams Resort, responded to this review, March 5, 2013
Dear Guest,

I would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your recent stay at Hilton Sharm Dreams Resort and the efforts you took to share your views with us.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.

Sincerely yours,

Magdy Metwally
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 2, 2013

We recently had a great stay at the Hilton Dreams hotel.

We had a complete nightmare prior to arrival so the staff really cheered us up!
On check in the staff whisked our bags up to our rooms and we headed to the bar. There was a show on in the evening and the bar staff were very tentative.

In the morning the cleaner introduced himself and always checked that we were happy with the rooms. He even left us surprise decorations everyday. A lovely man!

The rooms were big and spacious and mini bars were stocked everyday.
We has a day at the spa which was really enjoyable.

The only reason I did not give the hotel an excellent is because of the pool bar staff. We were not all inclusive and they did not seem to be very interested in serving you unless you had a special wrist band. Sometimes the service of the breakfast staff were slow (Like when we asked for tea/coffee); but that seems to be the norm everywhere in Egypt!!

We were very impressed by the majority of the staff that we came across as they were always trying to help!!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExOffice, General Manager at Hilton Sharm Dreams Resort, responded to this review, March 2, 2013
Dear Guest,

It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever.

It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned.

For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.

Sincerely yours,

Magdy Metwally
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sharm Dreams Resort

Property: Hilton Sharm Dreams Resort
Address: 210 Naama Bay | South Sinai, Sharm El Sheikh, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Top resorts Hotel in Sharm El Sheikh
#59 On the Beach Hotel in Sharm El Sheikh
#62 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Sharm Dreams Resort 5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Hilton Sharm Dreams Hotel Sharm El Sheikh
Hilton Sharm El-Sheikh

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