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“Excellent stay”

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Hilton Sharks Bay Resort
Ranked #68 of 234 Hotels in Sharm El Sheikh
Alexandria, Egypt
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Excellent stay”
Reviewed July 26, 2013 via mobile

The hotel was really good and every thing was great the rooms , the food and every thing . The room was really good and big and it had a big balcony . The food was really delicious and there was a lot of choices and the restaurant was really big . And if you are going there , I recommend the all inclusive stay : you take your breakfast in the morning and you can take soft drinks all the day long and ice cream as much as you need , and at the noon there is the lunch it's near the pool and they put hamburgers , hot dogs and fries . It is a really good hotel so don't miss it !

Stayed August 2012, traveled with family
Helpful?
3 Thank Ziad a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this review, July 27, 2013
Dear Sir/Madam,

Thank you for choosing the Hilton Sharks Bay Resort for your recent holiday and for your feed back on Trip Advisor.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

May I thank you once again for your feedback and we hope we will have the pleasure of welcoming you back to the Hilton Sharks Bay.

Yours truly


Amira Ismail
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Value
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Traveler tips help you choose the right room.   Room tips (1,363)
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English first
Worthing, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2013

I went for a one week holiday with my boyfriend. Great hotel, very clean. Many reviews advised us to upgrade to the newer part of the hotel, but we preferred the older part as it was closer to the beach and still very nice. Would definately say go snorkling, you can hire the equipment for free with just a small deposit. Most staff friendly, especially if you tip, which is expected when out there. Pool bar staff a bit moody at times but generally most were happy to help. The music around the pool is a little outdated and at one point a xmas song came on, but we had our ipods so this wasnt a problem. You dont need to change money up before you go, just take some english cash with you, most places including the hotel preffered english money! Soho square is right next to this hotel which is a great place for shops and live music. Would reccomend this hotel for couples or familys.

Room Tip: They will ask you if you want to upgrade, we personally didnt need to as the side we were on was ver...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Charlotte198921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this review, July 27, 2013
Dear Sir/Madam,

Thank you for choosing the Hilton Sharks Bay Resort for your recent holiday and for your feed back on Trip Advisor.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

May I thank you once again for your feedback and we hope we will have the pleasure of welcoming you back to the Hilton Sharks Bay.

Yours truly


Amira Ismail
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 25, 2013

I've just come back from a great 10 night stay at the Hilton and would love to go back.

The animation team are very hard working, and would always take the time to talk to you through the day and evening, especially Magdy.
It would never be a dull moment when the animation team are around!
If you want to enjoy your holiday, then try out Magdys water aerobics, this will defiantly put a smile on your face!
Then a nice drink at the pool bar where the staff are also very friendly, and hardworking.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Louise123186402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this review, July 27, 2013
Dear Sir/Madam,

Thank you for choosing the Hilton Sharks Bay Resort for your recent holiday and for your feed back on Trip Advisor.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

May I thank you once again for your feedback and we hope we will have the pleasure of welcoming you back to the Hilton Sharks Bay.

Yours truly


Amira Ismail
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
Reviewed July 25, 2013

The room that me, my mum and daughter shared was lovely,clean and very spacious, my daughter enjoyed her days in the pools and kids club...all the animation team were amazing our favourites were magdi and amy! Who were just lovely, over all holiday was 10 out of 10 and booking again for next year, thank you too all the staff. P.S the cleaners towel displays are out of this world my daughter had so much fun seeing the different displays every day from elephants, crocodiles and even a man displayed sat on the bed loved it xx

Room Tip: The deluxe side is recomended
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  • Stayed July 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank candice r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this review, July 26, 2013
Dear Sir/Madam,

Thank you for choosing the Hilton Sharks Bay Resort for your recent holiday and for your feed back on Trip Advisor.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

May I thank you once again for your feedback and we hope we will have the pleasure of welcoming you back to the Hilton Sharks Bay.

Yours truly


Amira Ismail
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2013

Me and my boyfriend have just returned from a 2 week stay at the Hilton sharks bay resort and wish we never had to leave! (7th July 2013 to 21st July 2013) We booked to stay in the new side (deluxe room with a pool view) and upon arrival to the hotel we were very impressed. The room was beautiful, lovely spacious bedroom, loads of wardrobe space and a lovely modern bathroom with a bath and huge shower! The pools are nice and big and surround the rooms right up to the entrance of the hotel. Our room was by the child free pool which was lovely - no splashing screaming children and a pool bar close by, but we were close enough to go and join in at the other pools if we wanted to!

All the hotel staff are very friendly and happy to do anything for you, our room cleaner was one of our favourites who gave us a different towel display on the bed every day and arranged all our stuff neatly every day! Another of our favourites was Mohammed who worked in the splash bar nearest our pool but now works at the waves bar where you can get burgers and hotdogs, his cocktails are amazing!

We were all inclusive, so mostly ate in the main restaurant, although we went to the italian restaurant one evening (which was free once during your stay) and also payed to eat in the houses o f asia which was expensive but worth the money! In the main restaurant our waiters who looked after us were always waiting for us to come in for breakfast/lunch/dinner and always sat us in a nice cool place. All the waiters are lovely and will get you anything you require! You can always find something to eat, and I'm quite a fussy eater! We especially enjoyed the BBQ night and the southern fried chicken!

We chose to go on many trips such as quad biking and paragliding which were all arranged in the hotel and were well worth it, i cant remember the guys name but he gave us a huge discount for booking 5 trips with him so always ask for deals! we also especially enjoyed the trip to the beach to go to our booked trips and to check out the fish off the jetty with a snorkel. We also had a massage in the spa which was amazing.

What really made our holiday for us was the five star animation team who truly deserve a medal for all their hard work, not only do they entertain the kids but came around once or twice a day for a chat and a laugh and always knew you by name to speak to. We also went out a few evenings with some of the team to Space and Hard Rock Cafe which was brilliant, we were well looked after and enjoyed having a laugh with everyone, Sam who is in charge of the team is very friendly, very hard working and always involves any ages, from the karaoke night to the dancing performances. Sammos was great fun always coming over to see how we were and involving us in the nights out planned with the team, or any activities they had going on at the main pool, Magdy was a big laugh, and got on particularly well with my boyfriend, he would come and mess around with us, always smiling and dancing and very entertaining! Amy was amazing, such a genuine lovely girl and could never do enough for you or to get you involved, she took us out to Hard Rock Cafe which was brilliant, we felt very looked after and had the best night! We really have made friends with all of them, their all so easy to get along with and such fun, even the people behind the scenes whose names I can't remember!

Overall on booking to come here we were concerned it may be a family orientated and retired people's only hotel but we were wrong, there were lots of couples like us who we made friends with, and of all ages! We thoroughly enjoyed every minute here and feel like alot of the negative reviews aren't fair! The staff are brilliant, you cant complain about the variety of food and you never need to leave the resort as the hotel is beautiful and full of things to do! If you fancy venturing though, Soho Square is only a short walk away and worth a visit!

We would strongly recommend this hotel, and hope to return soon!! It may seem expensive to stay in the deluxe side but the rooms are so much bigger, and you get what you pay for!

Room Tip: Deluxe room is well worth the money - big rooms and on the newer side of the hotel!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this review, July 26, 2013
Dear Sir/Madam,

Thank you for choosing the Hilton Sharks Bay Resort for your recent holiday and for your feed back on Trip Advisor.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

May I thank you once again for your feedback and we hope we will have the pleasure of welcoming you back to the Hilton Sharks Bay.

Yours truly


Amira Ismail
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fife UK
1 review
Reviewed July 25, 2013

The animation team at this hotel were exquisite!
They did a fantastic job of getting everyone involved in activities throughout our stay.
They both (Magdy and Amy) have the correct characteristics for their job e.g. Lively, energetic, enthusiastic and very friendly and kind.
The bar staff and waiters were also very welcoming and ensured all experienced the best and enjoyed their stay while being very attentive.
p.s Magdy smelt very good and both him and Amy are unbelievably attractive
#LOVEAMYANDMAGDY4EVER
from Alexandra, Lauren and Mel
XX<3

  • Stayed July 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this review, July 26, 2013
Dear Sir/Madam,

Thank you for choosing the Hilton Sharks Bay Resort for your recent holiday and for your feed back on Trip Advisor.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

May I thank you once again for your feedback and we hope we will have the pleasure of welcoming you back to the Hilton Sharks Bay.

Yours truly


Amira Ismail
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, UK
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 25, 2013

I know that the Hilton brand is no longer what it used to be, but I am surprised that this hotel is one. The staff are very friendly and they do their best to respond to problems, but there are far too many issues here. Virtually all of the pathway lights have been repaired with tape and some are badly exposed and if a young child were to put their hand inside one.....
The hoses that are used to irrigate the gardens are left strewn across the pathways all of the time. This is not so bad during the day, but are a major hazard at night. The pool bars constantly run out of supplies and, bearing in mind that we were there in the quiet season, this was a constant issue. They ran out of water, spirits and snacks regularly. The pool bar that is used to serve lunchtime snacks is a health hazard. They are so busy that it difficult to clear the tables before they are covered with birds and the resultant droppings. The furniture is falling apart. The poolside loungers need throwing away as they are in a disgustingly stained state. It appeared that the ones by the pool nearest reception had been replaced so they may have a plan to upgrade the others. I am a Hilton Honors silver member and I completed a damning survey when we left, yet I have not been contacted by anyone at the hotel alnmost four weeks later. My advice to any Hilton Honors members is don't use Hilton to book as you will pay way over the odds compared to what you can get elsewhere. So much for brand loyalty.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AVFCBirmingham_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this review, July 26, 2013
Dear Sir and Madam,

Thank you for choosing the Hilton Sharks Bay Resort for your recent holiday and for your feed back on Trip Advisor.

We value your comments, as it is only through the eyes of our guests we can improve our services. Your comments have been noted and will pass them on to the concerned department for corrective action.

I am of course sorry that you did not consider raising your concerns with a senior management team whilst here, who would have made every effort to address your concerns. We pride ourselves on our service levels and take feedback seriously in order that we can address any specific issues.

May I take this opportunity to thank you for your feedback I am sorry that you felt that the holiday did not live up to your expectations and I do hope that you do give the hotel another chance on your next visit to Sharm, as we constantly strive to improve the service to our guests.



Yours truly,

Amira Ismail
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sharks Bay Resort

Property: Hilton Sharks Bay Resort
Address: Ras Nusrani | Sharks Bay, Sharm El Sheikh P.O.Box 182, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Top resorts Hotel in Sharm El Sheikh
#49 Romantic Hotel in Sharm El Sheikh
#51 Family Hotel in Sharm El Sheikh
#52 Spa Hotel in Sharm El Sheikh
#62 On the Beach Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Sharks Bay Resort 3*
Number of rooms: 629
Official Description (provided by the hotel):
Dive into a Red Sea adventure at the beach side Hilton Sharks Bay Resort, an all-inclusive resort in Sharm El Sheikh. Relax on the private beach, swim in one of 7 pools or try your hand at tennis or mini golf on the onsite courts. Close by the famous SOHO Square where restaurants, bars, entertainment centers, night shows and shopping arcade with less than 4 minutes walking distance. Just 10 minutes from the airport and 20 minutes from the Go bus station, the hotel boasts a fully equipped health club, a private beach, 7 polls, 13 restaurants and bars, 2 kids' clubs, kids' playground and shaded pool and daily evening entertainment with animation team program. Sporty types will love the dive center. Explore the Red Sea coast and top dive sites or visit Sharm El Sheikh Attractions like the Aqua land Water Park. Treat your loved ones with a private dinner at the beach, or enjoy a cool drink over Red Sea views at the Sunset Bar. Hilton rooms boast a balcony or terrace with garden, pool or sea view. ... more   less 
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Also Known As:
Hilton Sharks Bay Hotel
Hilton Sharm El Sheikh
Hilton Sharks Bay Sharm El Sheikh
Bay Hilton Shark
Hilton Sharks Bay Egypt

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