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“Unfriendly hotel”

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Dreams Beach Resort
Ranked #110 of 231 Hotels in Sharm El Sheikh
Certificate of Excellence
Milton Keynes, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Unfriendly hotel”
2 of 5 bubbles Reviewed March 4, 2014

I have been to Sharm many times and this was my first visit to this hotel and my last. I stayed for two days before going to Cairo for a week then returned to the hotel . I was given the same room and the standard of cleaning is not acceptable . The toilet had a seal on it to say it had been cleaned, but someone had left a nasty surprise in there. The same dirt was in the room as before I left. It seemed an effort for most of the staff to acknowledge my existence, and most of the animation team were lazy. I was glad to go home. Very overpriced and is only worthy of a three star.

Room Tip: round by the tennis courts is quieter
See more room tips
  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chrisstewartmail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsResortsEgypt, Front Office Manager at Dreams Beach Resort, responded to this review, May 5, 2014
Dear Guest.
First of all, let me take this opportunity to thank you for your time and your feedback.
We are deeply sorry that you have experienced any negative points and the holiday did not live up to your expectations.
Actually, your feedback is not only so important to us but also a very helpful tool to measure the level of service quality we extend to our guests.
We have read carefully and with great interest all your feedback points regarding your stay and they have been noted and will pass them on to the concerned department for corrective actions.
Hoping to see you again in our Dreams Resort promising to replace that negative experience with very positive one and to make your stay as memorable as we can.

Thank you
Essam Khairy
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,599 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
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English first
Birmingham, United Kingdom
2 reviews
4 of 5 bubbles Reviewed March 4, 2014

Stayed at dreams hotel in September had a brilliant holiday, entertainment was fab that's what made our holiday, food was ok not the best but had good selection of food if your not a fussy eater, rooms were cleaned every day and fresh towels, was a great holiday and I have rebooked for June 2014 !!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsResortsEgypt, Front Office Manager at Dreams Beach Resort, responded to this review, May 5, 2014
Dear Guest
It gave us a great pleasure to have you as our guest.
This is to express our deepest appreciation for your review, which will help us to extend our best service and the desirable hospitality for your comfort
All the staff of Dreams Resorts will remain at your entire disposal to make your visits in future to our Resort unforgettable.
Also I want to apologize for any negative experience you have regarding the food.
your comment had been passed to the concerned department for corrective action.
Thank you very much once more for your time & your feedback.

Hoping to see you again in our Dreams Resort.

Thank you
Essam Khairy
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed February 22, 2014

Been to this hotel three years in a row. My friend and I absolutly love it. If you want a fantastic selection of restaurants to choose from and amazing coral reefs with tropical fish on your doorstep then this is the hotel for you. I have spent hours snorkling in the sea of the hotels private beach, who needs to scuba dive when you have so many different types of fish here!?

Dreams beach resort also has a sister hotel called dream vacations. You can eat in both and sunbathe at either one. Plenty of different pools to lay by and many loungers available, there are also water slides. For dining options you can choose from: Mexican (which is brilliant although there is a small extra charge), asia house, grill house, italian (set menu---different each night, TIP: reservations need to be made in advance), fast food at the pool bar, main buffet restaurant, seafood restaurant and more! I am a right foodie so was highly impressed by the choice of cusines available. Ohh i forgot to mention the crepes available at the pool bar, they are freshly made & yummy!

There is also a doctors on site that comes in handy =) staff are friendly and helpful too. This hotel even has a free shuttle bus that runs regularly into nama bay [make sure you book you're place in advance].

At this resort you will never be bored! The rooms are clean and well kept. Workers will always go the extra mile to ensure you enjoy the stay here. A spa is also onsite where you can have an excellent massage and relax! I will be going back to this hotel many more times and can't recommend it enough. Definitely deserves a five star rating.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 695Diane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsResortsEgypt, Front Office Manager at Dreams Beach Resort, responded to this review, May 5, 2014
Dear Guest
It gave us a great pleasure to have you as our guest.
This is to express our deepest appreciation for your review, which will help us to extend our best service and the desirable hospitality for your comfort
All the staff of Dreams Resorts will remain at your entire disposal to make your visits in future to our Resort unforgettable.

Thank you very much once more for your time & your feedback.

Hoping to see you back very soon.

Thank you
Essam Khairy
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CAIRO,ALEXANDRIA
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed February 11, 2014

it has several swimming pools,and it's so nice view over a high hill so you can see the red sea from different points also you can have a little walk in the sea to see the coral and the fishes.
we just came back from the hotel we found the best meal is just breakfast but lunch or dinner i don't suggest as when we need to eat the restaurant closed and even the food on the pool not that perfect except for french fries,we got nice service from the house keeping but the reception any thing you ask you have to be sure that the answer no as we tried to follow the rules of the hotel but always no even the last day we had to check out 12 so we asked one night before to have 1 extra hour(late check out for 1 hour)the answer was as normal (NO) so i had to tell thank you Mr no after 7 nights around them,as i believe we need a nice place with good service too,also the shuttle bus charge by person so it was easier for us to get a taxi from outside.

Room Tip: you can choose block 18 is the best which near everywhere.
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FATIMA-SOLIMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsResortsEgypt, Front Office Manager at Dreams Beach Resort, responded to this review, May 5, 2014
Dear Guest
It gave us a great pleasure to have you as our guest.
This is to express our deepest appreciation for your review, which will help us to extend our best service and the desirable hospitality for your comfort
All the staff of Dreams Resorts will remain at your entire disposal to make your visits in future to our Resort unforgettable.

also I want to apologize for any negative points you may have experienced during your stay.
we are discussing all the points in your feed back and will take the necessary corrective action for any weakness point.
Thank you very much once more for your time & your feedback.

Hoping to see you back very soon.

Thank you
Essam Khairy
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed February 8, 2014

Very bad resort, bad service, poor rooms, the food was terrible, the staff was very impolite,it was a nightmare and I won't go there again.
The only one thing that I liked there was the sea view it was really amazing.

Room Tip: the 30's buildings are the best place to have rooms... don't ever take the 20's .. it...
See more room tips
  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nawitooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsResortsEgypt, Front Office Manager at Dreams Beach Resort, responded to this review, May 5, 2014
Dear Guest.
First of all, let me take this opportunity to thank you for your time and your feedback.
We are deeply sorry that you have experienced any negative points and the holiday did not live up to your expectations.
Actually, your feedback is not only so important to us but also a very helpful tool to measure the level of service quality we extend to our guests.
We have read carefully and with great interest all your feedback points regarding your stay and they have been noted and will pass them on to the concerned department for corrective actions.
Hoping to see you again in our Dreams Resort promising to replace that negative experience with very positive one and to make your stay as memorable as we can.

Thank you
Essam Khairy
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 1, 2014 via mobile

Really I was astonished by the hotel and the cleanliness and the great hospitality of the staff. They were helpful in every single detail plus the buffet in spite all inclusive basis but the quality of food was excellent in every time.
Just one thing was not nice the bad coordination between the soho shuttle bus and the hotel made me late almost an hour and 20 minutes. But in the next day they handled this mis coordination.
I advice every one to go there activities disco water sports sea view all are 100% perfect

Stayed January 2014, traveled with family
Helpful?
2 Thank Nazaryia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsResortsEgypt, Front Office Manager at Dreams Beach Resort, responded to this review, May 5, 2014
Dear Guest
It gave us a great pleasure to have you as our guest.
This is to express our deepest appreciation for your review, which will help us to extend our best service and the desirable hospitality for your comfort
All the staff of Dreams Resorts will remain at your entire disposal to make your visits in future to our Resort unforgettable.

Thank you very much once more for your time & your feedback.

Hoping to see you back very soon.

Thank you
Essam Khairy
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tayside
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed January 24, 2014

over the years i have made many reviews on dreams beach and to be honest i have enjoyed everyone one of my holidays there ,we stayed this time over christmas and new year and once again had a wonderful time the hotel rooms are big and clean ,the gardens are beautiful and well kept the food was good and a good choice in the main resturant with the cooking stations which i like very much.The grill house food was excellent both for lunch and dinner ,the Pergola resturant serves pizza,pasta salad ,chips at lunch and tranforms itself into a nice italian resturant in the evening the staff are this hotels biggest asset and will do almost anything to make your time there splendid may i add a pound here and there helps ,tips are very welcome but i have never felt they are doing you a service just for that,The russians are there but i think they are everywhere now but we did enjoy their company on many ocassions the reception at dreams beach is a little quiet in the evening but you can always take the taf taf to the sister hotel at dreams vacation for live singer etc ,as i said we stayed over christmas and new year the gala dinner was outstanding ,the food was out of this world as was the gala dinner show so much so that we have already booked for the next one ,the animation team also do a good job and i thank benny for helping us to have a great time his smile is contagious,

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank volvof7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsResortsEgypt, Front Office Manager at Dreams Beach Resort, responded to this review, May 5, 2014
Dear Guest
It gave us a great pleasure to have you as our guest.
This is to express our deepest appreciation for your review, which will help us to extend our best service and the desirable hospitality for your comfort
All the staff of Dreams Resorts will remain at your entire disposal to make your visits in future to our Resort unforgettable.

Thank you very much once more for your time & your feedback.

Hoping to see you back very soon.

Thank you
Essam Khairy
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dreams Beach Resort

Property: Dreams Beach Resort
Address: Um El Sid Cliff, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#61 Romantic Hotel in Sharm El Sheikh
#66 Top resorts Hotel in Sharm El Sheikh
#73 Spa Hotel in Sharm El Sheikh
#97 On the Beach Hotel in Sharm El Sheikh
#100 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Dreams Beach Resort 5*
Number of rooms: 467
Reservation Options:
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Also Known As:
Dreams Beach Hotel Sharm El Sheikh
Hotel Dreams Beach
Dreams Beach Resort Egypt
Dreams Beach Resort Sharm El Sheikh
Dreams Beach Egypt
Beach Dream El Resort Sharm Sheikh

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