My husband and I stayed here 23-30 April 2013 following an impulse booking 8 weeks earlier. At just £900 A/I we went open minded with the focus being very much on getting some decent sunshine.
On arrival at the hotel, my husband was demanded a tip (in sterling) from the guy who lifted the case from the coach to the ground, he did nothing more, but was very insistant he should be rewarded for his effort! The reception staff provided a swift check in, although their process could be streamlined for efficiency and would have been better to have had just one member of staff dealing with the whole procedure for each guest.
We stayed in a block just in front of the medical centre with a distant sea view. Initially I was shocked at the condition of the room, the tiles had stains and had clearly not been mopped, the rug had bits on it and had not been vacuumed and the bathroom, well, that was not pleasant at all with cracked tiles patched up with filler, mustard coloured water in the toilet pan (I thought it had been used and not flushed until I discovered the running water came out that colour!), the toilet seat looked worse than would be found in a public toilet and had seen better days, the light switches were filthy and there were hairs in various places around the bathroom.
There were 2 single beds which we pushed together, the mattresses were thin and placed on a wooden slatted bedframe. The bed clothes were "bobbley" and old. The air conditioning worked fabulously but was very noisy so had to be turned off at night.
Room service left an awful lot to be desired with only the beds being made and fresh towels being placed in the bathroom. Nothing was cleaned.
The food was awful in L'Opera. It was luke warm and offered very little variety. For breakfast the 2nd day, we discovered Cottage Pie was on offer which was what had been at the buffet for dinner the night before, it was clearly left overs! The staff were very slow to clear tables, they weren't cleaned properly and the cutlery was often grubby. The best places to eat were in The Grill House, here the food and service were great. We also paid to eat at the Asian House and Mexican restaurant located within Dreams Vacation, the more quieter complex within the same grounds, because the food within the hotel was so poor and we were worried we would fall foul to food poisoning. These two restaurants offer the normal run of the mill meals but are excellently booked and nothing was too much trouble for the the staff.
The entertainment is a joke and not worth wasting any time watching, there is absolutely no talent at all and if you did see any, it was only as a result of the very large alcoholic drinks consumed to ease the pain of watching. The best place for us we found was back at Dreams Vacation outside bar and the Bedouin area, both were very relaxing.
Alcoholic drinks were served from 10am to mid-night but wine was limited within those times. The local beer we were sure was very, very low alcohol but the spirits were pretty strong and the bar staff were not shy with their measures. All the bar staff were cheerful, chatty and a pleasure to be served by, in particular, those in the beach bar that served the Crepes.
The pool is a very good size but I would imagine it can get extremely over populated during high season as even at the time of year we went, there were very few sun beds available by mid morning and the same went for the "beach" areas. The first couple of days be prepared for staff from the spa, day trip organisers, paying restaurants coming round asking you to book with them but with a polite no thank you, they are off on their way and thereafter, they just stop for a chat to ask how your day is going etc, they were not in the slightest pushy.
As English people, we were in the minority with many of the other holiday makers coming from Russia or Eastern Europe and, unfortunately, we found most to be very rude not only to other nationalities on holiday but to the staff also which was not necessary.
Tipping, well, apart from the guy at arrival and one of the waiters, we didnt tip at all during the course of the week.
Would we go back? Definitely not to that hotel, we would pay to get a much better quality hotel but we would seriously consider going back to Sharm for a winter or spring break to get some decent weather.
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- Also Known As:
- Dreams Beach Hotel Sharm El Sheikh
- Hotel Dreams Beach
- Dreams Beach Resort Egypt
- Dreams Beach Resort Sharm El Sheikh
- Dreams Beach Egypt
- Beach Dream El Resort Sharm Sheikh