I choose this hotel based on my previous experiences with Rotana hotels elsewhere and with the high standard that Rotana hotels offers in general (even the 4 stars) but this hotel was a big disappointment for me. The hotel is old, has been partially reconstructed, which is very visible especially in the rooms, the doors are old, the shower unit is old and small, looks more like a shower in a youth hostel not a 4 star hotel! the mini bar was also old, more like a cooling box rather then a fridge bcs it took nearly 24 hours for a bottle of water to get cold. The TV is an old outdated model. The positive things in the room: it was spacious and had a terrace with chairs and table. The AC was good but quite noisy and it didn't had any operation manual which took as a while to understand how it actually works. Upon check in and when we entered the room half of the lights and the AC was not working so we had to call the reception and ask for technician to come and fixe it. It was frustrating bcs it took some time and we were quite tired after a long night trip and wanted to rest… The hotel in general is clean except the toilets at the reception were many times (especially in the evening) so dirty that it looked like a public toilet somewhere at a train station.
The most frustrating thing about our stay at this hotel was the poor standard of the service in the main restaurant and the pool bars. The waiters were extremely unfriendly and even rude sometimes. They only took care of the Russian guests with whom they shook hands like they were best friends ! I never seen such kind of behavior anywhere in a hotel. In addition the service at the restaurant was more like a chaos then a proper hotel service. To find an empty, clean and properly set up table was nearly impossible unless you would come before the door opened for lunch or dinner. Nobody would direct you to a table …so everybody would run around the restaurant like crazy to grab a table….If you were lucky to find an empty table then you would either have to wait 10 minutes for the waiter to come and clean it for you or you would clean it yourself. Then you would wait for the waiter to come and take your order for the drinks (we were at All Inclusive bases thus we were entitled to have beer of wine during lunch and dinner) which happened maybe 4 times during our whole 8 days stay. The rest of the time nobody even bothered. On daily bases they would run out of clean plates, cutlery or cups several times during the service. The meat station was obviously the most popular yet it was placed during the lunch time outside on the direct sun with no umbrellas or any other type of shade so you would have to stand in the middle of the day in the heat and wait for the meat. This issue was then rectified but it took them couple of days to realize it. Also there was a nice terrace adjacent to the main restaurant but again the tables didn't have any umbrellas or sun shades therefore nobody was able to sit there during breakfasts or lunches. On the bright side of all this I have to give credit to the chefs, bcs the food was generally tasty and good variety, the only thing which was in my opinion poor was the selection of the fruits. You would have always only two fruits to choose from, usually a guava and pears…very rarely there would be other type of fruits like red or yellow melon or oranges…for my great disappointment not once we hade mango although Egypt is very well known for its produce of mango. one day at breakfast the tea served was a left over from the previous day!!! and even that one was cold!
To talk about the positive sides, the beach was beautiful, well maintained, we would always find empty sun beds and umbrellas (even around the pools), the pools are very nice, clean, big. The room service was also good the room was cleaned daily and properly. The location of the hotel is also quite good as it is in the middle way between Naama Bay and Soho Square. There is also a beauty saloon in the hotel run by very nice people offers different kinds of massages and beauty treatments for very good price and the ppl there are extremely friendly and professional. the animation team was very good.
In general I would say this hotel is good for guests that are not very demanding and are not expecting anything special and definitely is not a 4 star hotel as advertised by all the travel agencies. We didn't feel welcomed or appreciated in the hotel and were quite relieved when we left.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Hotwire, TripOnline SA, Cancelon and Cheap Tickets so you can book your Coral Beach Resort Tiran reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Coral Beach Rotana Hotel Tiran
- Coral Beach Tiran