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“Staff - it's the best of Sheraton!”

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Sheraton Sharm Hotel, Resort, Villas & Spa
Ranked #119 of 234 Hotels in Sharm El Sheikh
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Staff - it's the best of Sheraton!”
Reviewed December 26, 2013

Hello everybody!
I was in November by my business trip. The weather was super :) Hotel is really good, big green territory, clean and spacious rooms, cool service. By the way, a little about service. I've been in different hotels and know about what I am. Hope who visited will agree with me. Staff in Sheraton - it's the best. They try to do everything if you need it, solving some little problems with pleasure and smiling :)))
I want to say "hello" to my new friends Shaban Aziz and Mohamed Razek (sorry if I writing wrong). Thank you guys for your warm welcome. You are cool!! If your bosses not raise your career, then I'll back and bring you to Moscow and you will work here in our restaurants :)))) Well, I wish you success and love you) See you, bye! Marina)
p.s. Say your bosses also hello from Moscow!

Room Tip: main building!
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Marina I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonsharm12, Sheraton Sharm Team at Sheraton Sharm Hotel, Resort, Villas & Spa, responded to this review, January 1, 2014
Dear M. Marina,

Our sincere gratitude for sharing your comment with us. We are so much delighted that we met your expectations and created a joyful stay for you. We are looking forward welcoming you the next time which we hope to be in the nearest future.

Kind Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,696 reviews from our community

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  • Location
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Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Tripoli, Libya
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 26, 2013

i been in sheraton in resort it was nice vacation,,,the stuff in Nefertiti Restaurant Very helpful and specifically Aziz Shaaban and Mohamed Abdel Razek They really do a good job and thank you very much for them

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tito_international
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonsharm12, Sheraton Sharm Team at Sheraton Sharm Hotel, Resort, Villas & Spa, responded to this review, January 1, 2014
Dear Guest,

Our sincere gratitude for sharing your comment with us. We are so much delighted that we met your expectations and created a joyful stay for you. We are looking forward welcoming you the next time which we hope to be in the nearest future.

Kind Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 24, 2013

During the whole stay, which was one week, from the very moment i landed in Sharm El Sheikh i had the most excellent service i have ever had. The hotel service is just brilliant. Everyone did his best to make my staying as much comfortable as it could be. Egyptian males are one of the most niciest and polite man. The has the nice view and spacious territory to walk by and several pools to choose from the very crowded to the very cloistered. Also i like mini shops that had everything you would like to have without going out from the hotel.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MarzhanKz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonsharm12, Sheraton Sharm Team at Sheraton Sharm Hotel, Resort, Villas & Spa, responded to this review, December 25, 2013
Dear M. MarzhanKz,

Our sincere gratitude for sharing your comment with us. We are so much delighted that we met your expectations and created a joyful stay for you. We are looking forward welcoming you the next time which we hope to be in the nearest future.

Kind Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 23, 2013

Nice hotel with polite and helpful staff, enjoyed my week very much. Will definitely book my next stay in Sharm at the same hotel. Good selection of food and drinks in the restaurant with nice staff and great service. Nice pool areas with relaxing atmosphere. We felt very welcome and well taken cared of during our stay! Thanks to the wonderful staff, hope to meet all again next year!

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonsharm12, Sheraton Sharm Team at Sheraton Sharm Hotel, Resort, Villas & Spa, responded to this review, December 25, 2013
Dear M. Kelly,

Our sincere gratitude for sharing your comment with us. We are so much delighted that we met your expectations and created a joyful stay for you. We are looking forward welcoming you the next time which we hope to be in the nearest future.

Kind Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
Reviewed December 22, 2013

We stayed in Sheraton Sharm for 1 week were was an amazing week reception is good we went to pool restaurant food is great and waiters was excellent like mina ragaa , mohamed sayed and mohamed hasan we love seafood plate in pool restaurant lobby bar is ok nice music .
italian restaurant best restaurant in the hotel i would like to thank chif Mohamed and ashraf aziz
the room looking to sea direct very nice reef in sharm i would lik to return again to these hotel

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marwa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 21, 2013

We booked to stay at this hotel through Low Cost holidays. When we arrived, with 2 small children, we were told that although we were booked in, we hadn't paid. We had all the documentation to show we had paid, but they refused to help us. They were rude, and unhelpful, and wouldn't even call a representative from Low cost holidays. I had to call the UK several times, and finally, at midnight, a representative arrived, and despite proving we had paid, we ended up being downgraded to a cheaper hotel. The hotel management was rude, aggressive, and uncooperative. It took several moths to get any refund from low cost holidays. I was disgusted with the customer service, and would never stay there or use Low cost holidays again.

  • Stayed October 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
8 Thank Scubastu97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackburn, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 20, 2013

We stayed here for 12 days from the 7th Dec until the 19th Dec at the main hotel. The hotel and resort is now 13 years old and is in need of fresh paint and some minor repairs, however the hotel is still a good 4 star in our opinion. The service at the hotel was absolutely brilliant and the staff really did try to make our stay as relaxing and hassle free as possible, and they did just that. Food was good with plenty of variety and the all inclusive package was ok but could do with a little more evening entertainment. We need to mention Sammy the towel man, Ibraham Nasef Labeeb in the restaurant and Ahmed Malek in the Lobby bar and the pie man on the beach, all were superb and made us feel welcome.

Room Tip: All rooms overlook the sea and pool. upper floors have best views being more raised.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank selseyt88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonsharm12, Sheraton Sharm Team at Sheraton Sharm Hotel, Resort, Villas & Spa, responded to this review, December 22, 2013
Dear M. selseyt88,

Our sincere gratitude for sharing your comment with us. We are so much delighted that we met your expectations and created a joyful stay for you and certainly we will take your comments into serious consideration. We are looking forward welcoming you the next time which we hope to be in the nearest future.

Kind Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Sharm Hotel, Resort, Villas & Spa

Property: Sheraton Sharm Hotel, Resort, Villas & Spa
Address: | Al Pasha Coast, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#71 Top resorts Hotel in Sharm El Sheikh
#74 Spa Hotel in Sharm El Sheikh
#103 On the Beach Hotel in Sharm El Sheikh
#105 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Sharm Hotel, Resort, Villas & Spa 5*
Number of rooms: 835
Reservation Options:
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Also Known As:
Sheraton Sharm Hotel, Resort And Villas Hotel Sharm El Sheikh
Sheraton Sharm El Sheikh
Sheraton Sharm Resort
Sharm El-Sheikh Sheraton

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