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“very nice hotel,food below average”

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Hotel Novotel Sharm El Sheikh
Ranked #19 of 230 Hotels in Sharm El Sheikh
Certificate of Excellence
zurich switzerland
Level 5 Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“very nice hotel,food below average”
Reviewed February 15, 2013

we stay 2 weeks at this hotel december 2012 and new year 2013 .every things were good nice big rooms,nice bathroom, good heathing in december ,you needed (cold) nice staff.but the food is below average. for a FRENCH hotel really bad. the fishs,meats,vegetables,over done'' no taste at all''.we knew the menu for the next evening or the next day''almost the same every day''.vacation go also with good food. ALAIN -ZURICH

Room Tip: ROOM 5212 very quiet and no far from a nice pool.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alain D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 15, 2013
Dear mercedes1940 ,

Thank you for taking the time to visit the trip advisor.

We very much appreciate your positive comments regarding your stay at the Novotel Sharm El Sheikh Naama Bay.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Your comments regarding the food has been taken into considerations, and communicated to our executive chef, please be assured that we are taking the necessary steps to ensure the complete satisfaction of our guests.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Best Regards
Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (224)
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Birmingham
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 13, 2013

A little late but just wanted to say what a wonderful week we had in this hotel in early December. We went in a very quite week (2 weeks before Christmas) and even though the hotel (beach side was quite) the service in the restaurant was great at breakfast and lunch. They hotel remembered us from a previous visit and we had the same room as well as a lovely basket of fruit left in our room for us. As my other half scuba dives I do spent some time alone at the hotel, but the staff are friendly and helpfully and made me feel relaxed and was never bothered for any other reason than if I wanted a drink or something to eat. All the staff are welcoming and helpfully. We have been visiting Sharm now for over 12 years and this is one of the best hotels in Naama Bay. Easy to walk into town and in lovely surroundings. We are back in May to the same hotel as it is that good. Highly recommended on all accounts, clean, tidy, good food and friendly staff.

Room Tip: Garden rooms are very nice and quite.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Puddycat63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 13, 2013
Dear Puddycat63 ,

Thank you for visiting Trip Advisor. I would like to take this opportunity to express my sincere appreciation for taking your time and write your positive comments about your recent stay at Novotel Sharm El Sheikh.

It is always a great pleasure to receive feedback from satisfied guest. Our goal is to exceed our guests' expectations at every opportunity; such comments are very valuable for our team as they represent a very important tool of measuring our performance and improving our level of services where necessary.


Thank you once again for your feedback and we look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 12, 2013

We stay for one week in Novotel Beach ( From Feb.1st ),it was a wonderful vacation, we spent a very nice time with our 2 child. We use to stay 4 times a year in the same connected room for one weak per each time.Every time we find something new in the Hotel,renovation or green gardens... ect. We appreciated so much for the grate efforts of Mr.Galal,he do his best to arrange and manage all the Hotel facilities, we consider him the best G.M in the area, wishing him the best and more success. Also many thanks to all the staff around the Hotel,they are very helpful and friendly.Any way ,We love Egypt, Sharm El Sheikh,NOVOTEL Beach.
Best Wishes And Regards To All,Hope To See You Soon.
Safwat Barsoum.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Safwat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 15, 2013
Dear Mr. Safwat Barsoum,

Thank you for taking the time to post a review on trip advisor.

We very much appreciate your positive comments regarding your stay at the Novotel Sharm El Sheikh Beach and Palm Resort.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
1 review
Reviewed February 12, 2013

It my 3rd stay in this hotel it’s a wonderful hotel, the staff there was very helpful special the front desk Waleed is very helpfully and friendly thank you very much. I booked in this hotel again next year in march.

Room Tip: Corner suites are large and sunny
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 15, 2013
Dear Ahmed A ,

Thank you for visiting Trip Advisor. I would like to take this opportunity to express my sincere appreciation for taking your time and write your positive comments about your recent stay at Novotel Sharm El Sheikh.

It is always a great pleasure to receive feedback from satisfied guest. Our goal is to exceed our guests' expectations at every opportunity; such comments are very valuable for our team as they represent a very important tool of measuring our performance and improving our level of services where necessary.


Thank you once again for your feedback and we look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 11, 2013

We were Novotel Palm with two kids ( 2y+4y) in Feb 2013. From positive side: worm pool, children club with wery nice and friendly stuff, food, near to beach and to center and ofcource friendly stuff.
From negative side: ruum was too noisy ( A/C engine sound after an hour), all inclusive was not what i expected - small plastic cups for free drinks, special hours for every free thing and so on. Entertainment in Novotel Palm fot grownups is also low.There was voucher to restaurant Al Dente what was total dissapointment.

I

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ValloTallinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 12, 2013
Dear ValloTallinn ,

Thank you for choosing Novotel Sharm El Sheikh Resort for your recent holiday, and for posting review on trip advisor. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests.

We are delighted to learn that you have enjoyed your stay with us and that we have succeeded to make your holiday a memorable one.

Your comments have been taken into consideration and communicated to the Management Team. Please be assured that we are taking the necessary steps to ensure the complete satisfaction of our guests.

Thank you once again for your feedback and we look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
1 review
Reviewed February 8, 2013

Very Nice Hotel,we enjoy very much and their Beach the best in sharm el sheikh,

Their staff more than friendly,all the time they Say hello for you , Specially Reception desk (Waleed,Erica).
The food is very good. The weather was fantastic !
We like our vacation and we will come back

Room Tip: 2244,1201 Corner suites are large and sunny"
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abd Allah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 15, 2013
Dear Abd Allah A ,

Thank you for taking the time to post a review on trip advisor.

We very much appreciate your positive comments regarding your stay at the Novotel Sharm El Sheikh Beach and Palm Resort.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 7, 2013

We use to stay in Novotel Hotel Beach,same connected room ,4tims a year one week each time. We spent a very nice vacation each time.Each time we find some improvement, renovations or something new. We are very appretiated the grate efforts of Mr.Galal , he is from the best G.M in the erea .He do his best to arrange and manage every outlets in the hotel, thanks to him very much and wishing more success to him.Also very thanks to all the staff around the hotel, they are very helpful and friendly. Any way we love Egypt, Sharm el Sheikh, NOVOTEL BEACH. We advice everyone to make his next stay in Sharm el Sheikh at NOVOTEL HOTEL.
Safwat Barsoum

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Safwat-Toma-1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 13, 2013
Dear Mr. Safwat,

Thank you for taking the time to post a review on trip advisor.

We very much appreciate your positive comments regarding your stay at the Novotel Sharm El Sheikh Beach and Palm Resort.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Sharm El Sheikh

Property: Hotel Novotel Sharm El Sheikh
Address: | Naama Bay, Sharm El Sheikh 32, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Sharm El Sheikh
#18 On the Beach Hotel in Sharm El Sheikh
#19 Luxury Hotel in Sharm El Sheikh
#44 Family Hotel in Sharm El Sheikh
#59 Romantic Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Novotel Sharm El Sheikh 5*
Number of rooms: 382
Official Description (provided by the hotel):
The Novotel Sharm El Sheikh is a 5 star hotel located on the picturesque Naama Bay in the Egyptian seaside resort town of Sharm el Sheikh. Enjoy the sun and the sea on the private beach or by the heated swimming pools. Whether with your partner or family, enjoy a unique holiday doing whatever you please. The Kids Club offers different programs of popular sports and a childrens pool. Relax at the bars, dine indoors or out at a choice of 3 restaurants, or enjoy the spa with oriental Hammam and massages. ... more   less 
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Also Known As:
Novotel Sharm El Sheikh
Sharm El-Sheikh Novotel

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