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“Anniversary stay for 5 days”

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Hotel Novotel Sharm El Sheikh
Ranked #25 of 232 Hotels in Sharm El Sheikh
Certificate of Excellence
Melbourne, Australia
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Anniversary stay for 5 days”
Reviewed February 6, 2013

Hotel Novotel Palm Sharm El-Sheikh.
this hotel is 4stars and in front of Hotel Novotel beach Sharm El-Sheikh. just 2 mins walking to reach the beach. there is no difference between the two.
nice rooms. we have been upgraded to family size room. very big space for a room.
very nice staff. all of them are very friendly.
the food is great
3 pools in this hotel, 1 in the beach hotel, and the beach itself. they are all great, and the beach is in a very nice position.
the hotel has a huge space which is full of gardens and flowers.
very close to neama markets, malls, cafes, restaurants, and so on.... about 10 - 15 mins walking on the beach which is nice at night.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mina_Louis_Fido_Dido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 7, 2013
Dear Mina Louis,

Thank you for taking the time to post a review on trip advisor.

We very much appreciate your positive comments regarding your stay at the Novotel Sharm El Sheikh Beach and Palm Resort.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Durham
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 5, 2013

My partner and I spent 6 nights at the Novotel Beach and Palm from 18th January. We had been booked into a hotel in another resort that we only stayed in one night as it was so bad. We travelled to Naa’ma Bay to find another hotel and found this fantastic hotel! . The Novotel consists of two hotels, the Beach which is right on the beach and the Palm which is across the main road.
We were given room 1111 which is on the ground floor of the reception/road side of the Beach hotel. The room consisted of a king size bed, sofa, desk and the shower was a big walk in one! Heaven! The room was cleaned every day.
All the staff in the hotel were extremely helpful and friendly, from the staff on reception, the guys in the restaurant to the staff on the beach. The Beach hotel had a big pool and plenty of sunbeds. The hotel provides you with vouchers to get clean beach towels every day. It wasn’t very busy when we were there and the fact that the hotel has an extremely well maintained private beach meant that most people were actually on the beach so it was very peaceful around the pool. The surrounding area of the pool and the whole grounds of the hotel are extremely well maintained with beautiful plants and large palm trees. There is a bar next to the pool where there was entertainment on a couple of nights.
We stayed bed and breakfast only so do not know what the all inclusive options are like nor did we eat at the hotel’s El Dente restaurant on the beachside, this is only as we like to walk around a resort and try out different restaurants. There were all different varieties of food for breakfast from cooked food, fruit, salad, breads, pastries and cereal.
The private beach, as previously mentioned is extremely well maintained and looked to be the nicest along the bay. We walked along and saw many of them that seemed so crowded together and quite small where this hotel has a very spacious beach with plenty room between beds. There are always staff walking around to get drinks or food if required. The beach also has coral close to the shore so it is possible to snorkel and see hundreds of fish without getting out of your depth in the sea. It’s pretty amazing.
The hotel has a gym and a spa, neither of which we used, but that is just because we have done the spa thing many times before and our spending money was primarily for eating out. The guys from the spa will try to persuade you to have a massage or other treatments but just be polite and let them know you are not interested and they won’t bother you again.
The reception area has an ATM which allows you to put foreign currency in and exchange for Egyptian. If you have traveller’s cheques to exchange there is a Thomas Cook across the main road and to the right near the Gafy resort.
We had a quick look over at the Palm hotel which seemed just as nice as the Beach and probably more open and spread out. There are staff with a big red baton to guide you across! The grounds again are extremely well maintained. There is a children’s club at the Palm. On our last day we used the shower and changing facilities after check out where there are towels and soaps provided. The facilities were very well maintained, very clean.
I can honestly say I would go back to this hotel again and again. I actually could not believe at times what a gem of a hotel we had stumbled across and had to keep wiping the stupid grin off my face! We have previously visited Tenerife in January but can honestly say with the weather being in the high twenties in Sharm el Sheikh and the standard of this hotel I would go back again this time next year and intend to contact the hotel later in the year to do so!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 12, 2013
Dear SuzaC

Thank you for visiting Trip Advisor. I would like to take this opportunity to express my sincere appreciation for taking your time and write your positive comments about your recent stay at Novotel Sharm El Sheikh.

It is always a great pleasure to receive feedback from satisfied guest. Our goal is to exceed our guests' expectations at every opportunity; such comments are very valuable for our team as they represent a very important tool of measuring our performance and improving our level of services where necessary.


Thank you once again for your feedback and we look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
northants
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 5, 2013

Stayed for ten days in the Novotel palm hotel which is on the desert side of the road. Our board was all inclusive and generally the food was well presented and of a good standard. As with all buffet style food it does get a little repetitive so we did eat out a few times for a change of menu. The drinks included were of the local variety and the wine served, only at lunch and dinner, was enjoyable. Our room was large as was the bathroom but both were in need of a little maintanence i.e loose loo seats,loose bathroom fittings and stained chair cushions in the seating area. No kettle or cups in the room but they were supplied upon request.

All staff were well presented, helpful and friendly although it did seem at meal times that things could get slightly disorganised.

Pool areas are well kept and the adult pool was kept as an adult pool for all of our stay (which is not always the way in other hotels!).

Overall we enjoyed our time in this hotel very much, however just a few little gripes (sorry) (1) It would be so nice to have a few bar stools or high tables around the bar to make it a little more socialable in the evenings (2) Please can the all inclusive guests have a nice glass (not those awful thin plastic ones) for their evening beer the same as the guests who pay at the bar (after all we have already paid for our beers in advance). (3) The wifi why can it only be accessed when huddled in the bar area?

Would definitely consider returning to this hotel again it is situated perfectly for the beach (of which novotel have a beautiful private section) and the bars and restaurants, for value for money we definitely got what we paid for.

Finally a very special mention to the gardeners. Thank you so much for enabling us to enjoy our walks back to our room in your beautifully maintained grounds, you really are the unsung heros of this hotel!

Room Tip: Lots of nice bars and restaurants on the walkway by the beach. Our favourite was the viva bar a grea...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shevnorthants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 7, 2013
Dear shevnorthants,

Thank you for choosing Novotel Sharm El Sheikh Resort for your recent holiday, and for posting review on trip advisor. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests.

We are delighted to learn that you have enjoyed your stay with us and that we have succeeded to make your holiday a memorable one.

Your comments have been taken into consideration and communicated to the Management Team. Please be assured that we are taking the necessary steps to ensure the complete satisfaction of our guests.

Thank you once again for your feedback and we look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trondheim, Norway
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2013

We were 11 people on a family holiday i january 2012. We were met with friendlyness, the staff couldn't have done more for us. Nice atmosphere around the hotelarea. Clean rooms. It was easy to get to Naama bay center walking along the beach, and only 15 minutes away with taxi we could go to The Old Marked. We had the all inclusive deal, the food served was good, my favorite was probably the breakfast. I would definitely go back to this hotel!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JennyHegglund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 13, 2013
Dear JennyHegglund ,

Thank you for visiting Trip Advisor. I would like to take this opportunity to express my sincere appreciation for taking your time and write your positive comments about your recent stay at Novotel Sharm El Sheikh.

It is always a great pleasure to receive feedback from satisfied guest. Our goal is to exceed our guests' expectations at every opportunity; such comments are very valuable for our team as they represent a very important tool of measuring our performance and improving our level of services where necessary.


Thank you once again for your feedback and we look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h115-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 5, 2013

This is the second stay with Novotel, we stayed B&B at the palm side which I think makes it quiet and more chilled out than the beach side. We did however spend every day on the beach and the beach bar where the food and service is excellent. We were upgraded to a family room with no extra cost, the staff are polite and friendly and nothing is too much trouble. A big hi to Ali on reception!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TCG1London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 6, 2013
Dear fraz33 ,

Thank you for choosing Novotel Sharm El Sheikh Resort for your recent holiday, and for posting review on trip advisor. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests.

We are delighted to learn that you have enjoyed your stay with us and that we have succeeded to make your holiday a memorable one.

Your comments have been taken into consideration and communicated to the Management Team. Please be assured that we are taking the necessary steps to ensure the complete satisfaction of our guests.

Thank you once again for your feedback and we look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York
Level 5 Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 4, 2013

We have just returned from a very enjoyable week at the Novotel Palm, despite quite cold weather which we had not expected. Unlike many other hotels in Sharm this is a genuine 5 star hotel but orientated to holiday makers. To elaborate, it's not the London Savoy, it's serving a different market.

The hotel buildings are all low level and the grounds are nicely spread out with well stocked exotic gardens (palms,banana, bourganvillia, Indian bean to name a few). There are three main pools and two child pools, all heated with the exception of a small fun-pool in the children's nursery. The pool heating makes a real difference as most other Sharm hotels do not heat their pools over the winter months, despite what the advertising material says. The average pool temperature was about 28c, so ideal for young children.

The hotel is split into two parts, separated by the main road. There is a staff member who escorts you across the road so it's really very safe. The Palm side is where we stayed, a short 5 minute walk from the Beach Hotel. We spent 90% of our time within the Palm complex, if you're not using the beach it's a better location. You can use the beach anytime and the beach bar provides drinks within the 'all-inclusive' package.

We stayed on an all inclusive basis which was excellent value. The food is restricted to one restaurant but you have the option to take a 'credit' to the Al Dente Italian which is located on the beach. You can make use of two bars within this arrangement but the nicest bar, (main hotel pool bar) is chargeable. The variety of drinks available was what you would expect in an all inclusive deal, mainly local cheap alcoholic drinks plus international soft drinks such as Coke and Sprite. The exception to this was the red wine, available at mealtimes; this was excellent quality Egyptian wine, really very good. The food is all buffet style but there is a good variety which changes slightly each day. There is always a pasta bar or a BBQ, something different offering freshly made food. The general standard of food is very good. The staff were great, well presented, helpful and happy. A particular thank you to Eman in the restaurant and Mima in the nursery, both made a special effort to look after us. There was no hassling for tips etc as you get in some other hotels. There was a bit of 'upselling' on arrival, the option to upgrade to a better room. You also get regular visits at the pool from the Spa staff who are keen to sell you their massages but it's all non-offensive.

All in all, a 9/10 for the Novotel. Very similar in quality and standard to the Raddison Blu; both reliable smaller hotels in Sharm adopting international standards - not local ones.

Room Tip: Book Palm side for access to the various pools or Beach side for access to the beach. The larger par...
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fraz33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 7, 2013
Dear Fraz33,

Thank you for taking the time to post a review on trip advisor.

We very much appreciate your positive comments regarding your stay at the Novotel Sharm El Sheikh Beach and Palm Resort.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asker, Norway
1 review
Reviewed January 31, 2013

My wife and I (both retired) had our first stay at Novotel Beach in January 2013. Having been in Sharm El Sheikh two years ago we were eager to get back, and on the lookout for a new hotel. We are now very glad that we chose Novotel Beach.

The Hotel has a perfect location, just a few meters from its private, clean beach – separated only by the walkway that goes along all of Naama Bay. We enjoyed morning baths in the crystal clear water every day, before sitting down for a lovely outdoor breakfast. The buffet was well assorted and tasted great every single day. We did not eat dinner at the hotel, as we were keen to inspect the centrum of Naama Bay (10-15 minutes pleasant walk away from the hotel). However, other guests we spoke to indicated that the restaurant had excellent food and good service.

In general, the staff was very service minded, and the cleanliness of the hotel was impeccable. The outside area and the pool were well kept. We have nothing to complain about, and will definitely come back to visit this nice hotel and friendly staff.

Stayed January 2013, traveled as a couple
Helpful?
Thank ljirg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review, February 8, 2013
Dear ljirg ,

Thank you for visiting Trip Advisor. I would like to take this opportunity to express my sincere appreciation for taking your time and write your positive comments about your recent stay at Novotel Sharm El Sheikh.

It is always a great pleasure to receive feedback from satisfied guest. Our goal is to exceed our guests' expectations at every opportunity; such comments are very valuable for our team as they represent a very important tool of measuring our performance and improving our level of services where necessary.


Thank you once again for your feedback and we look forward to welcoming you back at Novotel Sharm El Sheikh Resort.

Best Regards,

Ehab Abdel Shakoor
Front Office manager
h1715-rd@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Sharm El Sheikh

Property: Hotel Novotel Sharm El Sheikh
Address: | Naama Bay, Sharm El Sheikh 32, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Sharm El Sheikh
#23 On the Beach Hotel in Sharm El Sheikh
#25 Luxury Hotel in Sharm El Sheikh
#44 Family Hotel in Sharm El Sheikh
#59 Romantic Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Novotel Sharm El Sheikh 5*
Number of rooms: 382
Official Description (provided by the hotel):
The Novotel Sharm El Sheikh is a 5 star hotel located on the picturesque Naama Bay in the Egyptian seaside resort town of Sharm el Sheikh. Enjoy the sun and the sea on the private beach or by the heated swimming pools. Whether with your partner or family, enjoy a unique holiday doing whatever you please. The Kids Club offers different programs of popular sports and a childrens pool. Relax at the bars, dine indoors or out at a choice of 3 restaurants, or enjoy the spa with oriental Hammam and massages. ... more   less 
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Also Known As:
Novotel Sharm El Sheikh
Sharm El-Sheikh Novotel

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