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“Relaxing Break”
Review of Sharm Plaza Hotel

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Sharm Plaza Hotel
Ranked #80 of 231 Hotels in Sharm El Sheikh
Reviewed May 7, 2014

Booked this hotel on a last minute deal as a spur of the moment lets go on holiday. Thank god we decided to do so! The hotel is stunning, the food was great and the weather was even better. The hotel is built on several levels, which can be quite a walk from the buffet restaurant at the top of the levels down to the bottom pools where the entertainment etc goes on during the day, however this wasn't much a problem for myself and my sister. We had a lovely room overlooking a quiet pool which was perfect as it seemed to be hidden gem from the rest of the guests. The only thing I would say is the air con needs to be improved, as mentioned it's on several levels so the further you get away from reception the less strong the air con was, we have many people out to the room to try sort this but to no avail. This resulted in us keeping the balcony door open and being bitten to death. All the staff were lovely and friendly and extremely attentive. Being two young girls on holiday we didn't feel uncomfortable at all in this hotel unlike being out on the strip in Sharm El Sheikh.
There is plenty to do in Egypt I would definitely recommend booking to go out into the dessert and doing the camel ride and star gazing, truly a experience to remember. All in all it was a great holiday and I would hesitate to come back to the Sharm Plaza.

  • Stayed: June 2013, traveled with friends
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2  Thank leanne96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRteamsharmplaza, Guest Relations Team at Sharm Plaza Hotel, responded to this reviewResponded May 8, 2014

Dear Leanne96,

Thank you very much for taking the time and effort to write this detailed piece of information, which gives an overview to our future guests and consequently help them choose our property.

It was really a pleasure having you with us and we are honoured to know that you are planning to give us the chance to welcome you back in the very near future.

It is the commitment from all the team to exert our utmost efforts to make your stays with us memorable and enjoyable.

Sincerely yours,

Sharm Plaza & Resort Team

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1,393 - 1,399 of 3,442 reviews

Reviewed May 7, 2014

Quite a tidy hotel, great bars and lots of space. I felt the food wasn't very good and we both got the dreaded 'stomach bug', most people I speak to have had it from different hotels in sharm.

We did have a great time but i wouldn't go back to this hotel. Its also quite a way from the town

  • Stayed: June 2013, traveled as a couple
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Thank J3dyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRteamsharmplaza, Guest Relations Team at Sharm Plaza Hotel, responded to this reviewResponded May 8, 2014

Dear J3dyu,

The entire team of the Sharm Plaza & Resort were regretful to read your perception of the resort, which did not comply with your expectations. We are sincerely sorry that we were not able to make your stay a big success as we have done with thousands of other regular guests as well as the first -time visitors.

We will continue with full power and motivation to strive for excellence - hopefully, you will notice a difference during your next stay. I hope we will have a pleasure to welcoming you back to our resort.

Sincerely yours,

Sharm Plaza & Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014

OK where do we start after just returning from a week in hell...!!!
Probably best if we give you all a brief outline and just stick to the facts. We booked within 6 weeks of departure due to a good deal presented to us via Red Sea Holidays (told it was a 4 star plus...?) I would rate it at a 3 star at the very best..!!!!! Upon arriving at the hotel we were greeted and shown to our room which overlooked one of the pools and the sea. The room was very basic and very dated / worn but this didn't bother us as its just somewhere to rest and shower. The room was well serviced and maintained and could not fault the housekeeping staff. The only issue we had with the room was when the sewerage system became blocked and our bathroom suddenly became flooded with toilet and shower waste but one call to reception and the maintenance department were with us within 10 minutes and promptly sorted the problem. The grounds are vast and also very well maintained, lovely pools and poolside areas and the beach location is breathtaking.
Now for the part which completely ruined it for us..!!! We are a couple in a solid loving relationship with a daughter of 3 years who also accompanied us on holiday and I had planned to propose to my girlfriend on the beach at sunset towards the end of our holiday. This however never happened as my partner became so upset and uneasy about leaving the room to dine in the main restaurant due to the amount of unwanted attention and constant letching / harassment / staring from a couple of the waiters...!! One in particular who would not leave her alone and would constantly detour to pass our table and stare. Whenever I left the table with our daughter to get some food, he would come over to the table for no reason but then leave quickly when I returned. It became unbearable when he and several of the other restaurant staff asked if she was married and would she like an Egyptian husband or like to meet him at midnight outside of the complex when he finished work...!! One evening we chose a table and were about to sit when one of the waiters ushered us over to a different table (for a reason which at the time was unknown as we had been told we could sit anywhere) but it soon became apparent that the section we had been moved to was attended to by the waiter in question...!!!! Obviously it had been made known to the other waiters that my girlfriend was his target...!! The constant questions about having a husband or if she was happy in her relationship and also asking her to meet or become his wife and have an Egyptian husband drove my partner to the point of dreading going for breakfast and resulted in me having to smuggle out a bun and some cheese to take back to the room. It completely destroyed any good feelings we had about the holiday or the resort...!! Needless to say we stopped going for breakfast and avoided the restaurant like the plague in the evening. It all became to much when my partner visited the toilet with our daughter in the main restaurant, only to be stopped by one of the managers and again asked if she was single, married, had husband etc etc... when she returned to our table outside she was visibly shaken and upset. It took her all her strength to stop me from confronting him...!!
This was our first visit to Egypt and although it is a beautiful part of the world, it has certainly left a bitter taste in our mouths about the country and the local people. I certainly cannot recommend The Sharm Plaza or Sharm Resort Hotel to anyone except single males as if you are a female visiting here then expect to become a piece of meat to the predators that masquerade as waiters...! It pains me to write such a scathing review but the facts and the truth aren't always pleasant.
On a good note though, the Animation Team are outstanding, excellent, a pleasure to be around, certainly help you to make the most of your holiday and soon strike a trusting rapport with the younger children and look out for them. All of the Animation team were brilliant but a big thank you has to be said to Mimo and Valentina... much love and respect to these 2 individuals who are a credit to the Resort.

  • Stayed: May 2014, traveled with family
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9  Thank GeeGee300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRteamsharmplaza, Guest Relations Manager at Sharm Plaza Hotel, responded to this reviewResponded May 12, 2014

Dear GeeGee300,

Thank you for have taken the time to share your previous holiday experience with us. We would like to say that we highly appreciate the constructive criticism you have given us.
We will do our outmost to improve our standards to be able to increase the level of satisfied guests further more. We feel sorry to hear that we did not meet your holiday expectations this time, but we certainly hope that you will give us a chance to do so in the near future.

Sincerely yours,

Sharm Plaza & Resort Team

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Reviewed May 6, 2014 via mobile

Well were do i start landed this morning after spending two weeks here and it was another amazing trip to Egypt best hotel we've stayed at pools were kept to a high standard our room was kept clean everyday room 2130 perfectly situated members of hotel staff couldn't do enough for you waiters by the pool worked extra hard to keep u in drinks snorkelling was amazing and the diving was out of this world thanks to all members of staff for a wonderful two weeks we'll see you in October

Stayed: May 2014, traveled as a couple
Thank ScubaDiving2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRteamsharmplaza, Guest Relations Team at Sharm Plaza Hotel, responded to this reviewResponded May 8, 2014

Dear ScubaDiving2013,

Thank you for filling out a review on Trip Advisor and for recommending our hotel to the readers.

We are indeed glad to hear that you had a great time and enjoyed your stay with us. Many thanks for your kind words and for praising on our quality of service & food, cleanliness of your room and our overall services & facilities.

Thank you again for your time, and I look forward to welcoming you and your family back to the Sharm Plaza & Resort in the near future.

Yours sincerely,

Sharm Plaza & Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

I have just back from the sharm plaza and had a great time . The staff are friendly and cant help you enough the food is good and you can use the al a carte restaurants so you will always find something you like . there is plenty to drink and there are a few cocktails . My room was good but we only slept in there . The snorkelling is fantastic and make sure you take your snorkel . And if you can get one a underwater camera .
I will be going back here again next year for sure . I would of gone back later this year but I have already booked a holiday

  • Stayed: April 2014, traveled with friends
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1  Thank JOHN W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRteamsharmplaza, Guest Relations Team at Sharm Plaza Hotel, responded to this reviewResponded May 8, 2014

Dear Willo1958,

Thank you very much for sharing your holiday experience on tripadvisor.com. Its gives us a great pleasure to know that we were able to deliver an impeccable holiday experience as this is what we are here for and this is what we love doing.

Thank you for your positive comments in regards to the resort's service and facilities. Our target is to satisfy our all guests’ needs and to exceed guests’ expectations whenever possible. Indeed, it was a great pleasure to know that our teams in all the departments have managed to create a truly nice holiday experience for you.

We all look forward to welcome you at Sharm Plaza & Resort as a repeater guests, please let us know if there is anything we can arrange for you or help with even before you travel again in the future.

We wish You all the best,

Sharm Plaza & Resort Team

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Reviewed May 5, 2014

We arrived at the Sharm Plaza for 12 nights on 12th April '14 very late in the evening after a rather stressful journey from Manchester. On our arrival all we wanted to do was off load our cases and have a beer before retiring. It was 11.15pm so we went to the Veranda Bar where a very nice waiter called Tony asked me, my hubby, daughter and son in law what we would all like and we said just beers. He came back poured our drinks and just asked us to sign a sheet, not knowing how this hotel worked never thought anything of it as when we go cruising we always sign for everything even tho all inclusive! we had 2 beers a piece then went up to our rooms to bed. On the morning of our departure, just as our bus came to collect us to take us to the airport, the hubby and son in law took our cases out to be loaded on the bus and a gentleman approached my daughter and myself and asked us to go to the counter to settle our bills !!! What had happened was this waiter had served us with the non local drinks and drinks that we had to pay for. All through the holiday if we asked for wine he tried to give us wine we had to pay for and in the end had to get quite sharp with him. We saw a few other guests fall into this trap and getting charged for bottles on wine, beers, cocktails etc. So guests please be aware what drinks you are being served and state you want the all inclusive drinks. They wanted £35 for the 8 bottles of beer we had drank between us on our arrival at the complex but we refused to pay this as we felt we had been treated very badly and agreed to pay half - £17.50 for 8 bottles beer. They actually come to you whilst lying on loungers and hand you a cocktail saying this is for you and then charge you !!!
Food very hit and miss !!! If we go back to Egypt will definitely go back the the Sierra Hotel in Sharm, fantastic hotel which backs onto Soho Square.

  • Stayed: April 2014, traveled with family
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6  Thank stanley4467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRteamsharmplaza, Guest Relations Team at Sharm Plaza Hotel, responded to this reviewResponded May 8, 2014

Dear Stanley4467,

The entire team of the Sharm Plaza & Resort were regretful to read your perception of the resort, which did not comply with your expectations. We are sincerely sorry that we were not able to make your stay a big success as we have done with thousands of other regular guests as well as the first -time visitors.

We will continue with full power and motivation to strive for excellence - hopefully, you will notice a difference during your next stay. I hope we will have a pleasure to welcoming you back to our resort.

Sincerely yours,

Sharm Plaza & Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

This is a very nice hotel with polite hardworking staff. The breakfast needs more variety and flavour. The other food at the all inclusive resturants was excellent, not at the buffet part though and the drinks where very good. Rooms where very nice. Slides, snorkelling, entertainment and service made this holiday memorable. Better than the med.

  • Stayed: April 2014, traveled as a couple
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Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRteamsharmplaza, Guest Relations Team at Sharm Plaza Hotel, responded to this reviewResponded May 8, 2014

Dear Lisa C,

Thank you for have taken the time to share your precious and valuable feedback with us. We are delighted to hear that you have had an enjoyable stay in our hotel, as well as we are taking notice to your constructive criticism to help us becoming even better. We certainly wish that you will visit us soon again.

Thank you for have chosen Sharm Plaza & Resort as your holiday destination.

We wish you all the best,

Sharm Plaza & Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sharm Plaza Hotel

Address: Pasha Bay, Sharm El Sheikh, Egypt (Formerly The Sharm Plaza)
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#52 Top resorts Hotel in Sharm El Sheikh
#61 Spa Hotel in Sharm El Sheikh
#72 On the Beach Hotel in Sharm El Sheikh
#78 Luxury Hotel in Sharm El Sheikh
Price Range: $51 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sharm Plaza Hotel 5*
Number of rooms: 401
Official Description (provided by the hotel):
Boasting small blocks of whitewashed buildings, decorative arches, water features, secluded corners and private grottos, the Sharm Plaza evokes a typical north African village feel. The rocky coral shore is punctuated with beach terraces that offer the perfect place to soak up the sun and develop a healthy appetite to enjoy the many à la carte restaurants. It’s a perfect choice whether you seeking a quiet corner to catch up on your holiday reading or a more active adventure such as snorkelling from the jetty on to the famous Far Garden reef. ... more   less 
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Also Known As:
The Sharm Plaza Hotel Sharm El Sheikh
Crowne Plaza Sharm El Sheikh
Crowne Plaza Resort Sharm El Sheikh
Sharm El Sheikh Crowne Plaza
Crown Plaza Sharm El Sheikh

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