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“2 STAR AT BEST” 1 of 5 bubbles
Review of Riva Mar

Riva Mar
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Riva Mar
Ranked #209 of 232 Hotels in Sharm El Sheikh
London, United Kingdom
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“2 STAR AT BEST”
1 of 5 bubbles Reviewed July 16, 2012

We had ten days at this wonderful- mis-advertised, mis-sold Hotel.

The Good points: Weather 40 plus every day.
Junior Staff mostly friendly and welcoming.
The pool area and view over the sea.
The good company we met and my wonderful wife.
The Bad points: This is an abbreviated list: The Hotel advertises several restaurants, however only the main buffet is open which provides you with, rice, potatoes, beef, vegetables, (chicken or fish) alternate days. Three times a day every day. Note the A La Carte, Fish Restaurant, American dinner, champagne bar are all closed!!!!
The Hygiene is appalling especially in the restaurant and toilets.
The casino is closed the lazy river has been shut for two years, and is just stagnant still water, a breeding ground for the local mosquitos.
ALL the alcohol is watered down...
We had no hot water for three days and then when we did it was a nice shade of brown.
Our room was not cleaned for five days, and the bed bugs (plenty)
There are lots of other things, but I wont go on, hopefully you will avoid this hotel, if you have booked try to change it now or upon arrival.
Adrian & Karen

Room Tip: All rooms same no balcony
See more room tips
  • Stayed July 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Adrian-Karen28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolYMarRivaWorldGM, General Manager at Riva Mar, responded to this review, November 18, 2012
Dear Valued Guests,

Thank you for taking the time to research our hotels.

We would like to inform you that, as of 3rd October 2012, Sol Y Mar will no longer be managing the Riva World Hotels of Riva Mar, Riva Beach and Riva Club.

We look forward to welcoming you to any other of our extensive range of hotels here in Egypt, with Sol Y Mar, Iberotel or Jaz.

Thank you once again for your interest in our hotels.

Kindest Regards
Jaz Hotels, Resorts & Cruises Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

41 reviews from our community

Traveler rating
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    6
    8
    20
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1
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Arabic first
  • English first
  • Italian first
  • Russian first
  • Any
English first
Luton, United Kingdom
1 review
1 of 5 bubbles Reviewed July 15, 2012

Just returned from 1 week at this awful hotel. Food poor drink also poor (not sure if there was any alchole in any of the spirits, wine was watered down. This hotel is more 2 star than 5. Cocktail bar not open, 50's diner not open and the lazy river is just dirty water. No bottled water on arrival, no hot water for 3 days. no toilet rolls, hand towels in room until the we complained to the manager. Also booked a pool view and ended up on the 2nd floor, with promises of being moved. Pool area nice and beach nice although it was 5 euros to walk on pier.

  • Stayed July 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank june l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolYMarRivaWorldGM, General Manager at Riva Mar, responded to this review, November 18, 2012
Dear Valued Guests,

Thank you for taking the time to research our hotels.

We would like to inform you that, as of 3rd October 2012, Sol Y Mar will no longer be managing the Riva World Hotels of Riva Mar, Riva Beach and Riva Club.

We look forward to welcoming you to any other of our extensive range of hotels here in Egypt, with Sol Y Mar, Iberotel or Jaz.

Thank you once again for your interest in our hotels.

Kindest Regards
Jaz Hotels, Resorts & Cruises Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sharm El Sheikh hotels

Luton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 15, 2012

This hotel was advertised as 5 star and was more like a 2 star. It was advertised as having a lazy river, champaign bar, American diner and a seafood resturant as part of the all inclusive but they were never open. This left the food chioce as the bufet resturant which offered a limited choice and was very very very repetitive. Drinks were seved in small plastic cups the size you would use for mouth wash (which would take 4 to make half a pint). However, you could drink as much achole as you liked but no one ever got tispy strangly enough.The room was basic and most days they never left towels or loo role and for the first 3 days of our stay we never had any hot water. We have been to Eygpt 13 times now on holiday and have enjoyed lovely hotels this is the first time we have ever had to complain to the management and our holiday rep.

  • Stayed July 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolYMarRivaWorldGM, General Manager at Riva Mar, responded to this review, November 18, 2012
Dear Valued Guests,

Thank you for taking the time to research our hotels.

We would like to inform you that, as of 3rd October 2012, Sol Y Mar will no longer be managing the Riva World Hotels of Riva Mar, Riva Beach and Riva Club.

We look forward to welcoming you to any other of our extensive range of hotels here in Egypt, with Sol Y Mar, Iberotel or Jaz.

Thank you once again for your interest in our hotels.

Kindest Regards
Jaz Hotels, Resorts & Cruises Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed July 13, 2012 via mobile

We went there,it was nice and sweet.On a Friday it was egyption day and there were lots of egyption food .I really loved it .there was an amazing show.the breakfast wasn't good every day .the house keeping would do shapes with the towels but the same every day .people would say"there are no balconies" well there are only 2 and we were lucky to take 1 this is my first time and I loved it.the shops were not much and it never opened .the man made stream had no water .well the table tennis was nice but people would break the rackets ,it's not the hotels fault.

There is a super Market and a tennis court and also beach buggies but the tennis court and the super Market are in the end of the hotel so it's hard to spot.the beach bar and the pool bar was amazing .the juice is not fresh because it's expensive.so it's just nice not fantastic but very good

Stayed July 2012, traveled with family
Helpful?
Thank Nada A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolYMarRivaWorldGM, General Manager at Riva Mar, responded to this review, November 18, 2012
Dear Valued Guests,

Thank you for taking the time to research our hotels.

We would like to inform you that, as of 3rd October 2012, Sol Y Mar will no longer be managing the Riva World Hotels of Riva Mar, Riva Beach and Riva Club.

We look forward to welcoming you to any other of our extensive range of hotels here in Egypt, with Sol Y Mar, Iberotel or Jaz.

Thank you once again for your interest in our hotels.

Kindest Regards
Jaz Hotels, Resorts & Cruises Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed June 10, 2012

Hotel staff are friendly and very nice however... we arrived 8pm thursday (and checked out at 12 saturday morning) to an empty hotel. 1 choice of food in buffet restuarant 0 english ppl and a few russians. we asked staff where the bars and entertainment where and we were informed that only 1 bar in reception was open, the theatre was closed, disco closed, champagne bar closed and all a la carte restaurants were closed because the hotel wouldnt open any of it for "only 60 guests". gym was closed bowling was closed only the sol y mar club is open the other 2 hotels are closed with drained pools. hotel could be good if they offered a MUCH better choice and quality of food in buffet restuarant and opened the a la carte options. rooms were ok although air conditioning did not work in our room and no atmosphere around the pool during the day. Me and my girlfriend changed hotels to the jaz mirabel just up the road on the saturday morning and that was excellent!

  • Stayed May 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank beattiej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolYMarRivaWorldGM, General Manager at Riva Mar, responded to this review, November 18, 2012
Dear Valued Guests,

Thank you for taking the time to research our hotels.

We would like to inform you that, as of 3rd October 2012, Sol Y Mar will no longer be managing the Riva World Hotels of Riva Mar, Riva Beach and Riva Club.

We look forward to welcoming you to any other of our extensive range of hotels here in Egypt, with Sol Y Mar, Iberotel or Jaz.

Thank you once again for your interest in our hotels.

Kindest Regards
Jaz Hotels, Resorts & Cruises Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed April 13, 2012

Booked this hotel as it was advertised as 5 star, what we found when we arrived was 1 star. Travelled with a friend on the 13 th Feb 12 arrived late afternoon to see a hotel which was nothing like what had been described.

Our room was shabby and smelly and in desperate need of some TLC, we went straight to reception where we requested another one which was basically just the same only a few doors down.

The reception area was dirty with what could only be described as a rotting river type thing flowing through the middle, there was peeling paint and rubbish floating past you.
The toilets were filthy and stinking.

Dinner the first night was terrible, very limited and tasteless food being served. Drinks were served in small plastic cups, wine terrible even the soft drinks tasted funny.

We were awake most of the night as people were outside arguing in the halls.

Stayed one night and was moved to another hotel the following day.

I am really not fussy but this hotel was bad, we visited other hotels in the area which were a thousand times better for a cheaper price.

  • Stayed October 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank skipDipFlip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolYMarRivaWorldGM, General Manager at Riva Mar, responded to this review, November 18, 2012
Dear Valued Guests,

Thank you for taking the time to research our hotels.

We would like to inform you that, as of 3rd October 2012, Sol Y Mar will no longer be managing the Riva World Hotels of Riva Mar, Riva Beach and Riva Club.

We look forward to welcoming you to any other of our extensive range of hotels here in Egypt, with Sol Y Mar, Iberotel or Jaz.

Thank you once again for your interest in our hotels.

Kindest Regards
Jaz Hotels, Resorts & Cruises Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed April 3, 2012 via mobile

Well we did book this hotel on the last minute, however when we looked at the pictures and saw the 'five stars' we thought it was going to be lovely.........how wrong can you be! When we dropped other people off at there hotels they all looked lovely and we thought ours would too.....when we turned in the entrance gates it looked like it was derelict building some casino which was closed down.....strange and disappointing first impression. And it was more or less down hill from there......shabby rooms which needed a revamp, staff who tried to ask us for a date (we are two women traveling together) not professional at all........but all this was nothing compared to the 'food' which was on some occasions inedable and in most cases was impossible to digessed! When we asked for fresh juices they said that they just added water to powdered juice formula ......in a five star hotel!!!!!! The white wine was like vinegar....the only alchal you were safe to drink was the beer! Entertainment manager who was shouting orders at the guess and was aggressive if you didn't want to join in his beach games or karioki..............and the list goes on and on.......so do your selfs a favor and chose another hotel because Sharm el Sheikh is very nice....... Best of luck

Stayed March 2012
Helpful?
3 Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolYMarRivaWorldGM, General Manager at Riva Mar, responded to this review, November 18, 2012
Dear Valued Guests,

Thank you for taking the time to research our hotels.

We would like to inform you that, as of 3rd October 2012, Sol Y Mar will no longer be managing the Riva World Hotels of Riva Mar, Riva Beach and Riva Club.

We look forward to welcoming you to any other of our extensive range of hotels here in Egypt, with Sol Y Mar, Iberotel or Jaz.

Thank you once again for your interest in our hotels.

Kindest Regards
Jaz Hotels, Resorts & Cruises Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riva Mar

Property: Riva Mar
Address: Al Salam Road | Nabq Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#136 Luxury Hotel in Sharm El Sheikh
Hotel Class:5 star — Riva Mar 5*
Number of rooms: 6
Also Known As:
Sol y Mar Riva Mar Hotel Sharm El Sheikh

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