Boooked and paid for 5 star but we would rate it only as 3 star. First impressions in foyer are good then I'm afraid its downhill all the way. Shabby furnishings need replacing, never had a hot meal all week, continuously running out of wine which wasn't available at pool or beach bar, but spirits were, wheres the logic?. Also a glass meant about 2 mouthfulls and if you asked for more you got about a teaspoon added. Broken furniture at beach bar, chips on floor for 2 days, ice cream only available between 3 - 4p.m. and not served at meals. Bathroom had rusty shower tray, bath screen grotty, mould in corners of wardrobe, no toilet brush anywhere. Only good thing to report were the staff. We will definately not be returning and this was out third visit to Sharm so we could measure it against other excellent 4 star hotels. No balconies, no shuttlebus, no hand cleanser before entering dining room, no entertainment only if you provided it.
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- Also Known As:
- Sol y Mar Riva Mar Hotel Sharm El Sheikh