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“Not what you would expect” 1 of 5 bubbles
Review of Pasadena Resort

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Pasadena Resort
Lancaster, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Not what you would expect”
1 of 5 bubbles Reviewed July 19, 2012

Not the best i have to say. 4 star i dont agree. Reception area dirty, as for all inclusive well meals only served at set times no snacks , drinks however you could have 24hrs if you wished. Pool needed a good clean and the food was not good at all. One waiter did his best and tried to make something if you asked for it. Hotel reception manager was rude but rest of the staff were pleasant. Wouldn't go back to this hotel needs a good clean up really. Made the most of it thou and on the up side met some lovely people. Mainly a hotel for the russians

  • Stayed July 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank debbiew44_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Spalding, United Kingdom
1 review
4 of 5 bubbles Reviewed July 16, 2012

Having arrived at the Pasadena Resort,My wife and i were greeted with a good evening by the Receptionist.With no messing around the Porter was there at hand to take the Luggage to our Room.Along the way He pointed out to us the Restaurant etc..etc must say the room was very tidy and clean.He showed us how to operate the Remote Control for the Air-Conditioning.For once We have ourselves a proper Double Bed and not two single beds.Over the next two weeks we got to know the staff,they were very helpful, jolly, and pleasant,they would go out of their way to help you "like one big happy family" if only you asked. Having Travelled to many parts of Europe and other parts of the world we find this Hotel simply Wonderful and highly Recommend it. concerning food A wide choice of hot and cold dishes.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Philip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 11, 2012

This was by far the worst hotel i have ever stayed at in my life! My friend and I book it last minute as it was close to the Coral Sea resort we previously stayed at in April (which was amazing).. We arrived was not greeted at the door, the hotel was dirty, staff were rude and very un-welcoming. On our first night we went for dinner, there was 4 trays of food to choose from, considering we paid all inclusive there was no choice at all! We ate out that night.... the next morning at breakfast i asked a member of staff if there was any water, he brought me a Diet Coke bottle filled with warm water! When we went back to our room, there was a liquid covering out door and the floor outside that smelt like turps (the paint stripper) the staff denied that there was any chemicals in the hotel and didnt come and check it out. We requested to move hotels after the first day was a complete disater. We had to pay £130 to move hotels which was very reasonable for the hotel we got moved to (Rehana Resort)....We were asked by the hotel staff at the front desk to write down the problems of the hotel and why we chose to leave, after i passed the paper back the hotel rep came up and said 'Would it be ok if we just wrote, did not meet expectations as the problems you have listed will cause real difficulty for the staff and hotel with the main management'... I could not believe what i was hearing and informed them id write directly to the management as the problems will continue to occur. I would not advise anybody to book this hotel, it caters for Russians, not one english guest in the whole hotel! If you dont want a: Rude, dirty, un-welcoming, no atmosphere hotel with no food choice then please take my word and book somewhere else.....

Room Tip: choose another hotel!
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  • Stayed June 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Hannah_M_89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sharm El Sheikh hotels

Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 30, 2012

My friend and i stayed at this hotel people complaining about food new they only had to ask for what they wanted and it would be cooked for them we had a lovely holiday and would reccomend this hotel as all staff from cleaners to management were lovely very friendly ,there was a lot of russians there and we also made friends with some of them so if you looking for a good holiday pasadena for you

  • Stayed June 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, Ile-de-France, France
1 review
3 of 5 bubbles Reviewed June 30, 2012

The hotel is very good value for money however I found out someone was coming into my room many times a day: I never ever lock my door, i just pull the door shut behind me and everytime find it locked. I informed the front desk and I was told that they sometimes check the room and I should put the no disturb sign. However, after coming back from dining, I found the door locked again even though the sign was on the door. I always travel solo and I am not the a person who is scared easily, but I did not feel comfortable. Only men work in the whole resort with so many temptation around.

  • Stayed June 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RosCool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 11, 2012

Lets look at the negatives first :

No bath only a shower water not very hot
Music played by the animation guy is rubbish unless you like rap music suggest you bring your own sounds
Lack of atmosphere due to shortage of guests and the music played by the guy above.
Possibly 60 guests of which 40 are Russian

Now for the positives :

Weather was fabulous
Staff are particularly helpful,courteous and friendly to the British due to the fact we say please and thank you unlike the Russian visitors.
Pools and surrounding areas are kept clean and tidy
Due to the actual size of the hotel and lack of guests it is like being in an exclusive retreat
Food choice limited although the staff would offer special meals if required.
24 Hour Bar,free pool table,shuttle bus and towels

Would I recommend this hotel yes most certainly and I would return with out a moments hesitation

  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed May 2, 2012

Just got back from this hotel what a joke food terrible very dirty and to top our holiday off one of the hotel rooms went up in flames. It a electrical fault tele blew up but the hotel said not but we all saw staff putting fire out they were blaming it on the couple who had the room. This couple where on a trip didnt smoke had know electrical goods of there own in the room all they had left where the clothes they stood up in hotel management did not help this poor english couple out what so ever they made them sign a paper to say wasnt hotel fault or they would be arrested and put in jail. All brits in hotel wanted to make statement to police but we were not allowed. The room was cleared within the hour and painted outside so knowone could see what happened what a cover up.Please do not go to this hotel feel sorry for the staff who on the plus side where so nice not management.

  • Stayed April 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
8 Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pasadena Resort

Property: Pasadena Resort
Address: Beach Road, Nabq Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #5 of 8 B&Bs / Inns in Sharm El Sheikh
Hotel Class:4 star — Pasadena Resort 4*
Number of rooms: 200
Official Description (provided by the hotel):
sharm el sheikh ... more   less 
Also Known As:
Pasadena Hotel Sharm El Sheikh

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