I stayed at Royale for the New Year Eve and one week after with my partner. The hotel is beautiful, rooms very nice, beds very comfortable. The restaurant is placed at The Sonesta Beach and is max 3*, Not much choice, not tasty, there was no fruits; they really concentrate on sweets, very disappointed:( Staff was rude at times, spoke to clients in arabic if they did not like something; on one occasion they were asked not to do that. Moreover, you have to wait for the tables at the restaurant because the staff is constantly short; plus they work 12-14 houres a day so do not blame those people of being tired. I left my scarf by the bar, we were the last clients staying by the bar that night, it was around 1am and never got it back, despite asking the staff for it. If you want bottled bear or fresh juice you will be ask to pay for it-what is the point of all inclusive then. We paid a lot of money for that holiday and we think the service was not that good. The internet is extremely slow and it will cost You 45-50£ a week, bottle of Johnny Walker on the bar 250£. We met a lot of Russians they pay half less that we do from England. Shame on You Thomas Cook. What I would like to emphasize, it was our 4th time in Sharm and we are not difficult clients to deal with but we do expect the service if we pay for it.
- Official Description (provided by the hotel):
- Le Royale Sharm El Sheikh, a Sonesta Collection Luxury Resort, is a boutique property on the Red Sea.The resorts is a winner of the 2015 Tripadvisor award for luxury resort. The resort offers 165 oversized luxurious guest rooms and spectacular suites with upscale amenities and opulent finishes. The resort features 3 magnificent pools and 2 of them are heated in winter from November 1st till April 30th.The resort has a fine-dining Italian restaurant, bars, and lushly landscaped gardens.A Health Club is available at the Sonesta Club across the road .Just 10 minutes from Sharm El Sheikh International Airport. ... more less
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- Also Known As:
- Le Royale Sharm El Sheikh, a Sonesta Collection Luxury Hotel Sharm El Sheikh