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“Service and staff excellent”

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Continental Plaza Beach Resort
Ranked #170 of 234 Hotels in Sharm El Sheikh
Ely, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Service and staff excellent”
Reviewed January 23, 2011

Stayed here for one week after Red Sea Cruise. Negatives - food was not good but for money paid was quite good value. If go again would try and eat out in the evenings. Breakfast was fine but after a bad tummy stayed clear of salads and luke warm food at lunch and evenings. Bulk of guests Russian and think that they are catered for more than British. Same for 'entertainment'. Saying that we were well looked after by the restaurant, bar and cleaning staff. There was a lot of extra security as Egyptian President staying nearby and armed guards at checkpoints. Out to sea were 2 armed gun ships. Location of hotel excellent and our seaview room was brilliant. Just wish i had the nerve to snorkel, fish viewed from plastic pier were amazing. Tip for anyone travelling to Egypt, get lots of low value banknotes for tips etcetera. There was little opportunity to change 200 egyptian notes at reception. Beware of taxi drivers and their charges. One agreed a price and then said it was dollars not egyptian pounds. Dont pay more than 40 egyptian to travel into Naama bay.

  • Stayed January 2011, traveled as a couple
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Helpful?
Thank lhorne_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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  • Czech first
  • English first
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English first
Manchester, United Kingdom
1 review
Reviewed January 20, 2011

Went in a group with a wheelchair user. Everywhere was accessible, either ramps, lifts or staff ready to help. All the staff extremely friendly without being over familiar. You are made to feel welcome as soon as you arrive and the staff introduce themselves to you and try to anticipate what you require but again without being too much. Rooms are comfortable and very clean. Politeness and respect from all, even when we attempted to converse in egyptian! It was a most relaxing, chilled holiday and I would definately return and recommend a visit.

  • Stayed January 2011, traveled with family
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Helpful?
Thank DonnaManchester4106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potters Bar, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 7, 2011

A totally relaxed holiday. Weather was a bit mixed, but good overall. Beautiful clean swimming pools. Plenty of padded sun loungers, both on the beach and by the pools. Always one free. Great service from the towell attendant, who would lay out a clean towell for you each day. The waiters were happy to bring you drinks on demand. The Alcohol never ran out, but local alcohol does leave a bit to be desired. Wine is particularly rough, tastes a bit like sherry, but after the third glass you get used to it. Gin, whisky, brandy also available and the better option. Take advantage of the massages on offer, particularly those available on the beach. very professional and fantastic value. Plenty of food available, buffet style. Choice was okay, not fantastic, but you would never go hungry and nobody got food poisening. Don't bother leaving the complex, there is nothing to see. Old Sharm bazaar is just a man made town with every shop selling the same cheap rubbish. I would definitely go back.

  • Stayed December 2010, traveled with family
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Helpful?
Thank Ali260463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
1 review
Reviewed January 7, 2011

I stayed at the Inter Plaza in early December during the time when there were rogue sharks causing problems around the bay. The situation was completely beyond anyone’s control however the staff at the hotel were tireless in their efforts to make sure all the guests were as happy as possible whilst they weren’t able to go in the sea.

The hotel is beautiful, always kept very clean and the reception area has a definite feeling of elegance about it. The gardens around the resort are well maintained by the team of gardeners, and housekeeping are more than happy to help out with any requests with regards to the sleeping accommodation.
The restaurants provide a wide range of different types of food, and are more than happy to prepare dishes for people with special diets. There was also a restaurant on the beach on a Wednesday night (not included in the all inclusive), where the chefs prepared wonderful seafood, followed by the nightly Animation kids disco and an excellent Fire Show by some very skilled performers.
Mohamed and his team of bar staff are wonderful; they greet you with a cheerful hello and are always smiling, and delighted to help, no matter how busy they get. Virtually all the staff in the hotel speak excellent English (and Russian and Italian!).
The General Manager, Mr Gamel takes immense pride in his hotel and spends a lot of his time, day and night, chatting to guests and making sure they have everything they need for their stay; something you wouldn’t find in most English hotels!

I would highly recommend the Inter Plaza to anyone thinking of staying there, guests are made to feel very welcome and important, and I will definitely be returning very soon!

  • Stayed December 2010, traveled on business
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Helpful?
Thank Bridget28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ebern, Germany
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 2, 2011

i have stayed at this hotel before and have recommended this hotel to family,the last time i stayed was maybe two years ago and when i read comments on tripadvisor i was surprised but by then i had already booked this holiday and taking along friends who had never been to this country before on arrival we were greeted by reception and quickly took to our rooms we had paid for seaview rooms and that is what we got such beautiful views the down side to the room is the bathroom mainly just the shower area which i think needs up dating.the restaurants were really busy as hotel at capacity but staff worked very hard at clearing and setting tables,we had no problems with the choice of food plenty of choice,bar staff excellant especially sam always has a smile ahmed in coffee bar amir who looks after the luggage to many to mention but these people make you feel very welcome.while we were there ,renovation work was taking place in certain hotel ares and a new seafood terrace will be built overlooking the sea it will be a beautiful setting.also check-out the swimming pools very very clean and plenty of them.we will return to this hotel in the near future with no hesitation ,i read one of the reviews about the camel and his owner he tried the same on us and the camel tried to bite me so becareful but hey we are in egypt.if any one has problems in this hotel dont hesitate to see g.m mr.fouad or any of his managment team very very helpful The General Manager, Mr Gamel takes great pride in his hotels and he spends a great deal of both the day and night speaking to guests and making sure they have everything they need the food was varied and well presented. The staff there always had a friendly smile and most of all made it a wonderful experience for the children. I'd like to thank Mr Mohammed Ibrahim for running the restaurant so well and also mr ashraf awad and also ahmed farouk for making this my most memorable and happy holiday and I'm sure my children and the rest of my family will agree with me.

  • Stayed December 2010, traveled with family
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Helpful?
Thank kairo007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 23, 2010

I have just returned from my holiday at the inter plaza beach resort. This was by far the best holiday i have ever had. Ihave been to Egypt about 8 times staying at various hotels all good but this stay was the best i have ever had. I was very wary about going as it was my first holiday on my own with my 16 year old daughter, usually i have my older sons with me or go in a large family party but i need not have worried. The staff were freindly, helpful nothing was a problem to them. I felt like they were looking out for us, there were a few rude russians but this did not bother us as everything else was so good. I felt safe. We had apoolside room when we first arrived and then was offered a sea veiw room which was even nicer, lovely veiws it was lovely to sit out in the morning so peaceful. The room was cleaned every day, clean towells,bedding with lovely arrangements on our beds nothing was to much trouble i had some clothes cleaned and this was also a excelent service.The pool area where we sat most of our holiday was clean quiet and very relaxing The staff here ahmed pool boy and manhoo were so funny and made us very welcome they even bought drinks to our beds not that we excpected this. There were different restaurants to choose from all of which were excelent also. There was a a la carte restaurant which we went to twice this was very nice great service, one waiter was doing magic tricks and kept us entertained all evening.Ther was a choice of dishs here Italian,Egyptian and seafood all were lovely. The main restaurant was great the manager here Ashrefhad agreat sense of humour was funny and freindly, he spoke better english than me he made our meal times very special as did all the waiters, guys who get your drinks to the young boys who swept the floor they all work so hard. I am avery fussy eater but always found something to eat as there was such good variety.We enjoyed breakfast the best as the chef cooked a cracking omlette after a couple of days he had it of to a par, i did nt even have to ask he just done it. If you went in early you could queue which is understandable but on the whole we very rarely queued for anything. Our waiter Mohamen was so nice he made our table up most days with fresh flowers decorations with petals, lovely napkins we felt like queens he was brilliant also, if i was to name every one i would have to write a book all the staff at this hotel were great .You could get something to eat or drink anytime of the day if not in restuarant at pool bar, aqua park, beach pool and reception. The hotel was 15 mins from Naam bay where you could take ataxi from the front of hotel and it would only be 30 eygptian poundsand they would come back and pick you up. I could say so much more but there are to many to say about our holiday. All the staff from the moment you arrive and are greeted at reception who were also great. Ashef the night manager was excelent and made every effort to make our stay very special, Ahmed on reception was also helpful and would do any thing for yoy nothing was to much trouble and always with a smile. Waeck who took our luggage to our room and made us feel so welcome and every day of our holiday would see us and give us a mint was such a gentleman. Peter in the main bar was so good at his job and you could see he really enjoyed what he done again he made us a non acholic cocktail every day which i miss so much.The whole hotel was lovely all the grounds were kept so nice, and the beach was so clean with great veiws if you wanted things to do it was very entertaining there all the animation team were great especially with kids but you could also find a quiet corner.In all my previous holidays you obviously have a nice time and meet people but never before have i meet such warm freindly people, this i feel must come from the top. I was even introduced to the general manager Mr Gamal who also made our stay very special and went out his way every day to speak to us and make sure all was ok which of course it was. I even spoke to him about extending my stay which also was no problem for him but unfortuatley my sons at home made me feel very guilty but i am going back in march and can not wait. I will and would recomend this hotel to young couples, familys, older people, single people everyone in fact i already have . Thankyou to everyone for such a great holiday.I would say this hotel is 5 star + a the only comment i would have that could be a negative is to many russians who speak to all the staff so rudely who do lots of hours and work very hard always with a smile. Iwas told that xmas and new year is russian vacation time but dont let them spoil it they did not ours.

  • Stayed December 2010, traveled with family
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Helpful?
Thank Lovelyjubbly10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 23, 2010

excellent hotel. restaurant Panorama THE BEST. everything is good, very good. "HOW YOU WILL BE WITH PEOPLE-THEY WOULD BE SO WITH YOU"-don't forget about this important thing and everything will be allright!!!)))) best wishes////

  • Stayed December 2010
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    • Rooms
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Helpful?
1 Thank Aylesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Continental Plaza Beach Resort

Property: Continental Plaza Beach Resort
Address: El Pasha Bay, P.O Box 128, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#93 Spa Hotel in Sharm El Sheikh
#97 Top resorts Hotel in Sharm El Sheikh
#126 On the Beach Hotel in Sharm El Sheikh
#129 Luxury Hotel in Sharm El Sheikh
Hotel Class:5 star — Continental Plaza Beach Resort 5*
Number of rooms: 598
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Also Known As:
Continental Plaza Beach Hotel Sharm El Sheikh
Hotel Inter Plaza Beach

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