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“Didn't Want to Leave !”

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Panorama Naama Heights
Ranked #121 of 234 Hotels in Sharm El Sheikh
Wigan
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Didn't Want to Leave !”
Reviewed November 25, 2012

My partner and I stayed at the Panorama Naama Heights for 14nights from 8th to 22nd November and we didn't want to leave.On arrival we were greeted by Hanny the hotels manager with a huge smile and a welcome drink ,check in was quick and easy and we were shown to our king size room overlooking the main pool area,which has to be one of the nicest pool areas we have seen!The staff at this hotel are excellent from Ahmed the poolman who kept us all laughing everyday, Fady our waiter in the restaurant who worked non stop but always made time to greet us,bringing our drinks over as soon as we were seated,Mohammed at the pool bar who served us throughout the day and evening without us having to leave our seats!Hatfy who kept our room spotless and left us some great towel displays,Thomas,Khalid,Hassan everyone was brilliant and made our 7th holiday in Sharm our best one yet!Thanks also to Artif the head chef and again to Mr Hanney Wassef who took the time to chat with us always checking that we were happy with everything! We are planning to return again in April 2013,can't wait :-) Carol and Jeff room 2266...

Room Tip: Ask for first floor room with balcony overlooking the main pool...
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  • Stayed November 2012, traveled as a couple
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Helpful?
3 Thank midnightrunnersx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, November 25, 2012
With my greatest appreciation I read your valued comments regarding our hotel facilities and employees, thank you for choosing our hotel for your vacation and for giving us the opportunity to serve you once again in April 2013.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (318)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
Maidstone, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 24, 2012

Like so many others,read the reviews & thought what has my daughter booked here,but we always keep an open mind,as you can't please everyone!From the moment we arrived & was greeted by Mr Hany & waved goodbye by him,on our way home,we had a wonderful time.The hotel was clean,as was our room (towel art fantastic) a comfortable bed too,which faced the clean pool,food was good & plentiful,with lots of choice,they even opened dining room 30 mins early for the Brits to avoid the "queue jumping" by others!We found no fault with anything,in fact we were treated like VIP's,nothing was to much trouble,all the staff are exceptional,100% much better than a lot of hotels we have stayed in around the world & that's on all continents.Just some to mention-Mr Hany,Ahmed's the two towel boys,who kept our grandchildren amused,pool bar Mohammed,Faddy & Ahmed (chef)in dinning room & the lovely boy that cleaned our room 2161(sorry can't remember name),Thomas was so funny too.Would recommend hotel to friends & return again,our daughter & grandchildren can't wait to return & are planning to go again next year.So keep up the good work,your all doing a great job & the warm atmosphere you generate is Great.

Room Tip: Our room 2161 faced the pool,which was away from the noise of Space nightclub.
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  • Stayed October 2012, traveled with family
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Helpful?
2 Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, March 30, 2013
Its really a very nice comment, we do try to treat all of our guests like VIP regardless to their nationality or any thing else because at the end that is what really matters to the guests and we train our staff on that from the first day they join our team.

We are looking forward to welcome the guests once more at our Resort.
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Bristol, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 23, 2012

I have just returned after a 7 night all-inclusive stay at the above hotel. Myself and two friends who have visited Sharm on a number of occasions between us were relatively pleased with our overall stay.The real plusses given this is an older hotel were that towels and room were serviced daily.The pleasantness, courtesy and efficiency of the staff was fantastic and equalled better quality hotels that I have stayed in.The humour and banter between the guests and staff especially Ahmed down by the pool really made a DIFFERENCE to our week.Down side was a half hour power cut one evening but made little or no difference as drinks had already been ordered and once replacements were required things were back up and running.Also no local beach, need to take a 20 mins bus ride to this but you would already know when booking your holiday here.All in all a great time on a mid-range budget and any problems Andrew at reception was meticulous in handling.Definitely worth a visit.

Room Tip: Need to sort this out when booking.
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  • Stayed November 2012, traveled with friends
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Helpful?
2 Thank shootingwang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, November 25, 2012
Its really a nice and fair review and I am sorry to know that the guests did not know about the distance to the hotel beach when they booked the hotel but I want to say that we never published any where such a wrong information about the hotel and beach location!!

We do apologize about the sudden power cut but it was out of our hand but we sorted out the fastest we could.
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Bournemouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 23, 2012

having stayed in sharm 8 times before i can give an honest oppinion on the hotel . great sevice throughout my stay of 14 days . all the staff are happy and friendly . from the desk in the lobby to the chefs and waiting staff. the hotel is undergoing some improvements which are clearly doing that . the food is good with a bq most nights as well as a selection of other hot and cold stuff . i personally could always find something to eat , lunch menu was for me superior to eve meal so i had this and a lighter supper . pizza and snacks available by the pool everyday. the bar staff were great and particularly kaheed and mohammed who were fantastic and worked so hard to ensure everyone had great service .my thanks to them . also the massage guys were great ,really friendly and skillfull at there trade . all in all a really nice place to stay for what you pay ,would definately go back .regards mr michael (as you would call me)

Room Tip: pool view room is nice
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  • Stayed November 2012, traveled with friends
    • Value
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Helpful?
1 Thank beaverno1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, November 25, 2012
The most honest review which any hotel can get is from guests like those distinguish guests whom are very familiar about the destination and its hotels and 8 times in Sharm El Sheikh are more than enough to judge on our hotel services that is why I am very pleased to read such a valued positive review and I am even more happy to know that the guests are welling to come back once again at our hotel.
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Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 22, 2012

super hotel because of the excellent staff. Hamy FOH manager assisted us with all our needs and ensured our expectations were met. This is our 7th trip to Sharm and I can honestly say that the food here is the best with a bbq daily. Location a little far from Naama bay. 20-30 minute walk so taxis are essential. Hotel taxi is very unreliable. He let us down on 3 bookings but it is not to hard to flag a local cab to town for £3. Hotel bus to old town beach is not as good as Naama beach so we paid £3 to use a super beach daily in the centre of town. I cannot stress how friendly the staff are. Super service. Good room. Very very friendly. Charlie.and Nicola

  • Stayed December 2011
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Helpful?
Thank charliecul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, March 30, 2013
I want to thank the guests for staying at our hotel and for the lovely comments specially about food as I always believe that even the fussy guests can find something to eat, we are really happy to know that our efforts and training to our staff to provide a friendly service has come with such a good result.

It was a pleasure having those nice guests in house and we hope to get the chance to welcome them once again.
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Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 20, 2012

Me and my friend stayed here from the 6th October for 7 nights. We were weary because of the reviews we had read before we came, but our worries disappeared as soon as we were greeted in reception!!
Check In was quick and easy, and we was told everything we needed to know for our weeks stay here! Our luggage was taken to our room, and we were really pleased at the size of it, also we were given a Pool View room which we were really pleased about!
The food was fine, none of us ever had any problems, it was really tasty, though there could of been more choice.
It was the animation team Adam, Katya and Bizkit, the hotel staff and Bar staff, especially Mohammed, that really made our stay.
The excursions are well worth being booked through the Animation Team, well worth the money and they are great fun!! Especially Space and Pacha.
We also made great friends here with other Travellers who also made our stay!
Will definitely be returning next year and I can not wait already!!

Room Tip: Over looking the Pool...
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  • Stayed October 2012, traveled with friends
    • Value
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Helpful?
1 Thank Jessie_J1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, November 21, 2012
We are delighted to read your positive review, it is really great to know that you decided to visit our hotel in spite of your doubts about the reviews , we are happy that we have succeeded to meet your expectations and we thank you for your kind and praising words.
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1 review
Reviewed November 19, 2012

Returned from a fantastic holiday with our family whose ages range from 12 to 72,which all could not fault the panaram naama heights in any aspect!
From a very welcoming & informative start from Hany duty manager then all the way through our holiday we was made to feel welcome by the very friendly and helpful staff!
There was always plenty of good food with a good selection,was worried as my 14 year old is a fussy eater but even he enjoyed the food.
The pool staff both called Ahmed were friendly and always helped us to find sun loungers in a good position.my children looked forward to returning to our room every day to find out what towel decoration the cleaners had made.
The hotel is in a good position for all the trips we chose were only a 15 min drive away.some reviews said that the music was loud into the night,we was on the ground floor and didnt hear any noise above what you would expect after 11pm.
We are already planning our trip back next year as the hotel ticked all the right boxes for us!!!

  • Stayed October 2012
    • Value
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Helpful?
Thank 1968dawnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, November 22, 2012
We do want to express our sincere gratitude to the clients comments, I am happy that we managed to satisfy the whole family members specially the young ones.Our hotel is really suitable for all kind of clients regardless to their age and the Aqua park and Space Club are considered a big plus to the hotel in getting high guest satisfaction.

We are looking forward to welcome the whole family once again at our hotel
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Additional Information about Panorama Naama Heights

Property: Panorama Naama Heights
Address: Naama Bay Heights, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#18 Business Hotel in Sharm El Sheikh
#22 Best Value Hotel in Sharm El Sheikh
#107 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Panorama Naama Heights 4*
Number of rooms: 241
Official Description (provided by the hotel):
Amazing unique location of the breathtaking fascinating view of Naama Bay and South Sinai Mountains, the Panorama Naama Heights Resort Sharm El Sheikh surrounded with pristine picturesque landscape, the ideal place for families, very romantic gateway for couples and being the home of Space Club it’s the best place for Clubs and Disco fans.20 Minutes walking distance to Naama Bay Beach , shopping area, Restaurants and the exotic places of Sharm El Sheikh, scheduled free shuttle buses to Naama.Entertaining Aqua park with 20 meters high adults slides in addition to the children slides.The Panorama Naama Heights Resort Sharm El Sheikh features 241 spacious rooms, Family rooms and Suites with fabulous view overlooking the Swimming pools and beautiful gardens, comfortable modern rooms with modern conveniences. All of our stylish rooms feature balcony or terrace, individually controlled air condition unit, hair dryer, mini bar, Tea & Coffee Facilities, Satellite TV or LCD, electronic Safe box, Telephone, Bathroom with bath tub or shower ... more   less 
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Also Known As:
Panorama Naama Heights Hotel Sharm El Sheikh

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