My husband and I stayed at the Sentido Reef Oasis Senses hotel from 19/12/13-2/1/14 and having holidayed over Christmas and New Year for the past 4 years have to say this was the best ever.
The reception staff were very helpful and friendly when we arrived exchanging our twin room on the first floor to a double suite on the ground floor with no extra charge and it took less than 30 minutes.
The Resort is so big I'm sure we did not see all of it even though you could catch a bus from reception to the beach it was a pleasant stroll to walk of the excess food and drink.
There are so many pool's that we lost count but Mohammed from the reception bar was kind enough to point out on our first night which pool was heated as the others were freezing.
Our pool and towel attendant Abdel Rachman made my stay very enjoyable by having our towels laid out each morning on 2 sun beds where we were always in line with the sun. The sunbeds had umbrellas for shade if it did become too hot and Abdel regularly came around with his glasses kit to clean our glasses (lovely touch that we have not encountered before). During the day we were entertained and supplied with cold drinks by Saher-Hany. His attentiveness and patience (putting up with my husbands banter) makes him a saint in my eyes.
Bassem who worked at the bar with snacks opposite reception was fantastic he produced the most delicious fish & chips and the Pico steak was mouth watering. He always had a smile and was eager for us to visit with him even though my husband had nicknamed him (Danny Devito) and got all the other waiters, managers and guests calling him this after showing a picture that showed an uncanny likeness.
The variety of restaurants available to us was overwhelming - we mainly ate at Mo's Restaurant as we were made so welcome by the front of house staff Sarah, Asmaa and Mr Hassan and our waiters Khalid and Mohammed who were so attentive and friendly and made you feel nothing was too much trouble. We felt like royalty.
We also tried the Pink Elephant Restaurant, and the Grill Bar both I wish we had more time to try again as I did not get the full appreciation of the food due to my being unwell.
Sentido is the best place to become unwell as the staff go out of there way to ensure you are given the best care possible from Denise on guest relations, who called my room, came to find me on the resort and every time she saw me checked I was feeling better and if she could do anything for me. The doctor at the hotel was friendly, understanding and reassuring so that I felt I was in good hands. The management team also checked up on me at the chef's at Mo's Restaurant made such a fuss making me special soups and chicken meals to ensure I kept my strength up. I was better treated at this hotel than in the hospitals in the UK.
For your sushi and teriyaki ask for Nice the chef his food was exquisite and I could easily have eaten all day.
I can't praise the staff enough for their friendliness and would definitely recommend this hotel to others.
I was unwell to attend the Christmas Eve dinner but we went to the New Years Eve Gala and I was so impressed with the effort that had been put into the decoration of the football pitch size marquee, the tables with the little gift bags for each guest. The food wow so much variety I wanted to try everything but I would have to have stayed there for another week to taste or try all the different variety of food, the entertainment, disco, music singing and dancing had everyone wanting to get involved but the best part for me was the staff. The way they were dressed for the occasion, for making sure that the guests they had looked after on previous days were having a good time, leaving there designated stations to wish guests a Happy New Year. THE BEST WE HAVE EVER BEEN TO.
I cannot big this hotel up enough and I hope that we can come back again soon.
Thank you to 2 room attendance for the fantastic towel decorations and clearing up after us.
Only criticism was the wifi which was poor throughout our stay.
- Official Description (provided by the hotel):
- SENTIDO Reef Oasis Senses Resort in the Egyptian resort of Sharm El Sheikh is the perfect hotel for the entire family. SENTIDO Reef Oasis Senses is a stylish and contemporary hotel offering high comfort in beautiful surroundings, and is located directly on the beach. For the more active family, the hotel organizes a wide range of activities, and there is a tennis court and diving centre at the hotel. When you want to cool down after an active day at the beach, you can enjoy a healing massage at the hotel's spa. Or why not a relaxing trip to the wellness centre's sauna, Jacuzzi or steam bath? At SENTIDO Reef Oasis Resort, there is truly something for everyone, regardless of age. ... more less
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- Also Known As:
- Reef Oasis Senses Hotel Sharm El Sheikh