Firstly no disrespect to the staff or management for this hotel review, we had booked this hotel believing it was as "advertised" on Sunmaster web site to be the Ultra all-inclusive part of the Grand Azure which we have been to 3 times. We knew they had an Ultra all-inclusive part as we had seen it whilst on previous holidays. This hotel is NOT part of the Grand Azure but a seperate hotel all together and certainly not the same standard. The hotel did its best to sort out this problem but Sunmaster and Med Hotels are blaming each other for the "incorrect site information" We spent 10 days in this average hotel who apart from some decent hard working staff "Jimmy" in lobby bar and "Joe" Shaker in the pool bar did there best to lighten the load. Food was average, drinks every day ran out of beer or glasses at night. A clean hotel but requires a "good" paint over, i agree with some reviews in that the pool floor was terrible and requires a good repaint. If you have kids then i'm sure it would be a nice little hotel as the entertainment team do work hard. Apart from that there's no chance of me returning to this hotel ever.
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- Also Known As:
- Primasol Tropicana Azure Club Hotel Sharm El Sheikh
- Tropicana Azure Hotel
- Hotel Tropicana Azure