We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Makadi Bay
Nearby Hotels
Reviews (5,591)
Filter reviews
5,590 results
Traveler rating
4,444
751
250
80
65
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
4,444
751
250
80
65
Show reviews that mention
All reviews water park liquid bar swim up room aqua viva rooftop pool amaraya restaurant animation team all ages adult pool main restaurant kids club amazing hotel family holiday great holiday evening entertainment shuttle bus main pool
Selected filters
Filter
Updating list...
92 - 97 of 5,590 reviews
Reviewed January 20, 2020 via mobile

Nice hotel with an excellent main restaurant, with good choices for everyone. Very friendly staff ❤️. The birthday celebrations for children were fun. Ahmed Elsawy really wants you to enjoy your holiday. We will visit again.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank SanneK186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhmedNaeim, General Manager at Jaz Aquaviva, responded to this reviewResponded 5 weeks ago

Dear valued guest,

Sunny greetings from the Jaz Aquaviva Hotel!
Thank you for visiting Jaz Aquaviva and for taking the time to rate us.
We are very pleased that you have been very well with us in the Jaz Aquaviva Hotel and you had a very nice stay with us.
Thank you for the very nice comment to our entire hotel.
We look forward to seeing you soon in our hotel.

Best Regards
Jaz Aquaviva Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

We enjoyed our holiday there were beautiful gardens ,views, lots of slides to keep all ages happy ,food was great, people were friendly and chatty highly recommend to everyone. We hope you all have a fantastic holiday just like we did .

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank carlacarron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhmedNaeim, General Manager at Jaz Aquaviva, responded to this reviewResponded 5 weeks ago

Dear valued guest,

Sunny greetings from the Jaz Aquaviva Hotel!
Thank you for visiting Jaz Aquaviva and for taking the time to rate us.
We are very pleased that you have been very well with us in the Jaz Aquaviva Hotel and you had a very nice stay with us.
Thank you for the very nice comment to our entire hotel.
We look forward to seeing you soon in our hotel.

Best Regards
Jaz Aquaviva Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Good hotel. Good location. Nice but repetitive food. The evening entertainment was outside rather than inside. Cold at night so indoors would of been far more suitable as no guest watched it outside. The service and quality of this hotel is very good. I think the management should listen to the guest a little more on there opinions. Live music would of been nice rather than pianist in the main lobby bar.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Fearless57834913100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhmedNaeim, General Manager at Jaz Aquaviva, responded to this reviewResponded 5 weeks ago

Dear valued guest,

Thank you for sharing your impressions about your holidays at our resort. As we are working constantly on improving our services to meet and exceed our guests' expectations, we appreciate all your comments and we will follow up the improvement with each concerned Department Heads. We hope to welcome you soon again in our Hotel and wish you all the best.

Many thanks and look forward to welcome you again.
Best regards
Jaz AquaViva Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020

We visited 3 -13 January 2020
We really enjoyed our holiday at Jaz Aquaviva and would probably visit again, and recommend the hotel.
The staff where all brilliant, especially Youseff from the animation team who always took time to chat to us and was incredibly friendly and helpful.
Marina spoke to us for 2 minutes and probably 1 minute of this was to ask us to write a review about her on TripAdvisor.... We felt like she only wanted to speak to us for her own gain and didn’t actually want to speak to us only to help herself. However she was polite.

The food was excellent, we were really impressed with the variety. The chefs and waiters were all very friendly and helpful.
Ahmed around the pool who brought us drinks was probably our favourite member of staff. He was absolutely lovely, we really missed him when he went on his days off. As we didn’t really get served after that unless we went to the bar ourselves. Which was okay we didn’t mind.
I didn’t go in the water park until the last day as I assumed the water would be freezing and not heated like the other pools but was really pleased to find that actually some of the slides and pools are in fact heated.
Brilliant news.
There was actually only a couple of things I could find fault with. The WiFi is absolutely terrible. It only worked in our room and in reception. And didn’t work at all most of the time. And only 2 devices at a time. - crazy when you have kids that use WiFi for games. Not good for me as I’m self employed and need it for emails while I’m away. I ended up using my own data. shouldn’t of probably worried about internet being on holiday but I need it for contact back in the UK
We went to the show at night once as it was absolutely freezing up there! No good for us or the child. There are plenty of places they could have moved this to. At the back of the restaurant there was a large marquee that I’m guessing they used for New Year’s Eve.... I don’t know why they couldn’t use this for the night time. It was close to the mini disco and a lot easier to find.
We went to the beach once and literally stayed 10 minutes and came back on the bus. There was no problem with the beach, it was nice and clean and comfortable and the staff were helpful. It was purely the amount of sales men constantly and I mean constantly asking us to buy trips etc. We couldn’t even have a conversation it was so bad. We must have been asked 20+ times in the space of 10 minutes with no exaggeration. Was less people there as they had all gone after new year so maybe that’s why we were targeted so much.
We would have really loved a trip to Luxor, but our tour operator didn’t provide this. We found out after we had booked all our trips with TUI that you can actually book a lot more at half the price with a company called “Falcon”
Wish we had known, and apparently you can rent a WiFi box from them too? As the paid WiFi in the hotel is very expensive and doesn’t work very well either.

The hotel was absolutely spotless and the rooms beautiful and well set out.
I’m not sure the name of the gentleman who cleaned our room each day but he was absolutely lovely and did a very thorough job. Our room was 4220. Thankyou to him for being so kind and helpful. Loved the towel art! The monkey towel was our favourite.

We felt very safe and comfortable here, the whole resort is like a hotel town and is surrounded by fencing and security.

Little annoyed that they charged us for milk from our mini bar 2€ for a teeny little carton was ridiculous. And they didn’t sell it in the shop. We had to buy it as a couple of times there was no coffee mate. Will bring my own in future.

The hotel is beautiful and we loved the decor.
We really can not fault anything other than those couple of things.
Absolutely brilliant for children to. We feel very rested after our time there which was just what was needed.
If you go here You MUST book a boat trip with snorkelling. It was out of this world!!! I’ve snorkelled all over the world and this was the best I’ve seen. Saw Moray eels, little sharks (not dangerous) and to top the holiday off 3 bottlenose dolphins in the wild swimming along side our boat. Brilliant!
Don’t bother with the island trip, loads of people said it wasn’t good and asked for a refund. Maybe better when it’s warmer?

Thankyou Jaz Aquaviva.
We hope to see you again. X

Date of stay: January 2020
Trip type: Traveled with family
Thank Miss_HG86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhmedNaeim, General Manager at Jaz Aquaviva, responded to this reviewResponded January 20, 2020

Dear valued guest,

thank you for sharing your impressions about your holidays at our resort. As we are working constantly on improving our services to meet and exceed our guests' expectations, we appreciate all your comments and we will follow up the improvement with each concerned Department Heads. We hope to welcome you soon again in our Hotel and wish you all the best.

Many thanks and look forward to welcome you again.

Best regards
Jaz AquaViva Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020

Friendly people, good food and a beautiful, clean hotel. The Aquapark is very nice and the bus to the beach goes uncomplicated and regularly. If you want there are a lot of acrivities to do. It was our first time in Egypt and we will defenetly come again in this hotel.
There is nothing, they could do better!

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gernyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhmedNaeim, General Manager at Jaz Aquaviva, responded to this reviewResponded January 20, 2020

Dear valued guest,

Sunny greetings from the Jaz Aquaviva Hotel!
Thank you for visiting Jaz Aquaviva and for taking the time to rate us.
We are very pleased that you have been very well with us in the Jaz Aquaviva Hotel and you had a very nice stay with us.
Thank you for the very nice comment to our entire hotel.
We look forward to seeing you soon in our hotel.

Best Regards
Jaz Aquaviva Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews