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Reviewed January 6, 2018

the hotel was lovely, the food was nice. The staff were happy to help.

My husband was not feeling well a few days into the holiday and staff were very accommodating and helpful. The manager from the T- bone restaurant was a star.

the only downfall is the fact that you get hounded to pay for extra activities or have a massage which was quoted at a £100.

overall brilliant place and will hopefully be going back.

  • Stayed: November 2017, traveled as a couple
    • Value
    • Rooms
    • Service
Thank salmashah89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, General Manager at SUNRISE Royal Makadi Aqua Resort -Select-, responded to this reviewResponded January 7, 2018

Dear Guests,

The SUNRISE Royal Makadi Aqua Resort -Select- Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Royal Makadi Aqua Resort –Select soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2018 via mobile

One of the best hotels I have visited in Egypt. We really enjoyed every moment from
the first sec and Even the reception staff are excellent and they are looking for your comfort and enjoyment. Especially Karim from the animation crew and said from the Asian restaurant no wonder i will visit it again

Stayed: January 2018, traveled with family
Thank Ahmed F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, General Manager at SUNRISE Royal Makadi Aqua Resort -Select-, responded to this reviewResponded January 7, 2018

Dear Guests,

The SUNRISE Royal Makadi Aqua Resort -Select- Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Royal Makadi Aqua Resort –Select soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2018

This is our second trip to this hotel ,and I can only say we were made very welcome once again ,all the staff are very friendly and we were made to feel at home by many that remembered us from last year ,the food has gone up a few levels since our last visit and is varied and very plentiful,all the ala cartes were also still a good level ,especially the Asian where we had two Teppanyaki evenings this you have to pay a small supplement but it is well worth it as you get this amazing food cooked before your eyes by the special chef ,we got into playing Bocca a few holidays ago in Sahl Hasheesh so we went to play here where we met some lovely people whom we are now friends with ,so returning this xmas we went to play again ,as our friends were also on holiday there too so this als added to our feeling very at home again ,this hotel has a knack of making you feel very welcome in lots of ways ,which is why I think it has a very high rate of returning customers ,we had a great time once again ,all the animation team are also very good at keeping you entertained too ,we also were remembered by them too ,the guys on the beach in towel centre and the bar also work hard to make sure you are where you want to be on the beach ,and alll the waiters in the main buffet and the restaurants also work hard at making sure you have enough drinks ,we are already looking to coming back again at the end of the year again ,maybe a quick cheap week before that if we can .Thanks again everyone for making our stay so great again .

Room Tip: We stayed in block 16 very central
Stayed: December 2017, traveled as a couple
Thank chef1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, General Manager at SUNRISE Royal Makadi Aqua Resort -Select-, responded to this reviewResponded January 6, 2018

Dear Guest,

The SUNRISE Royal Makadi Aqua Resort Team thanks you very much for your precious time that you have spent to post your opinion about our Hotel.

We are really glad that you choose our hotel one more time to spend your spare time with us. The best compliment that we wish to hear ever is that our guests felt in our hotel so good that they have decided to choose SUNRISE Royal Makadi Aqua Resort once more.

We hope to welcome you once again in the nearest future at SUNRISE Royal Makadi Aqua Resort and wish you all the best!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2018 via mobile

Been here for 2 weeks and loved it. Everywhere is clean and you can see them making amendments all the time. Best places were the jewellery shop where Mina looks after you very well, and the perfume shop. They made us feel like we were sitting in our family's home. He really knew his stuff regarding the ingredients. I would recommend you visit both these places, and spend some time with them.

Stayed: January 2018, traveled with family
Thank Sansomfam4044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, General Manager at SUNRISE Royal Makadi Aqua Resort -Select-, responded to this reviewResponded January 6, 2018

Dear Guest,

The SUNRISE Royal Makadi Aqua Resort Team thanks you very much for your precious time that you have spent to post your opinion about our Hotel.

We are really glad that you choose our hotel one more time to spend your spare time with us. The best compliment that we wish to hear ever is that our guests felt in our hotel so good that they have decided to choose SUNRISE Royal Makadi Aqua Resort once more.

We hope to welcome you once again in the nearest future at SUNRISE Royal Makadi Aqua Resort and wish you all the best!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2018

The staff at this Hotel are amazing - can't do enough for you.
Especially the Animation team. They work so hard & are so friendly.
The games & the shows are entertaining & funny.
We stayed from 27 Dec to 3 Jan.
Weather 24-25 every day but cold at night - needed a coat & huddled around a patio heater.
Pools are big & plenty of Sunbeds & Wooden Parasols/Wind Breakers.
The red flag is something I have not seen before but works well - stops you being hassled by Spa Staff/Parasailing/Camel Rides etc etc.
The beach is the best bit - really comfy beds & beneath the breeze you get at the pool.
Red Sea is so clear - kids went snorkelling every day & seen masses of different fish.
Food is ok.....not great but acceptable.
Main Buffet was not the best I have had - luckily we only ate their 1st 2 nights then we ate in a la carte restaurants.
Asian - very good but slow service - good ambiance
Mexican - it was a VIP dinner so was a mix of food - not full Mexican.
Bedouin - great food, great service - but felt like I was in my garage not a tent.
Italian - authentic looking, food was good but not wow.
New Years Eve Gala Dinner - amazing amount of meat - very impressive !!
Lunchtime - the Freshly made Pizzas at Splash bar & by slides were excellent.
Drinks - good enough selection - always available - plenty of bottled water & beer on tap.
This was our 1st time in Egypt - 7 days on the beach with guaranteed sunshine was what we needed.
Not interested in any trips - Hurghada is miles from anywhere plus there was a terror attack in Cairo - so no chance we were going there !!
My two kids 17/14 made friends & joined in with animation team games/activities.
They had a whale of a time which means if they are happy we are happy.
The entertainment team/animation team like I said earlier were excellent - all want to be your friend but not in an intrusive way - all seem genuine & having a good time.
If the a la cartes are full / unable to book - speak to someone as there is always at least 3 spare tables - just turn up & see if you can get in.
We gave constructive criticism about the buffet restaurant (lack of variety & quality) & were invited to have the chef cook us some fish. Whilst we appreciate that they acted on our comments - there was no need. We had already eaten & the Sea bass he cooked was dry - cooking it in half a pound of butter didn't enhance the experience.
If you are the generous type - give the waiter/barman/cleaner a few Euros early doors & you will be well looked after during your stay.
The rooms were a bit dated but had everything you need. We had interconnecting rooms which made for a big suite. Boys bathroom / Girls bathroom.
Sleeping space for 7 across the 2 rooms.
Plenty of BeIn Sports on TV so you won't miss out on the Premier League !!
Wifi is generally good even on beach - excellent in lobby.
Two devices per room so more than enough.
Would we go back to this Hotel - YES - if we went back to Hurghada we would definitely go back to this Hotel.
Hotel star ratings can never be taken as gospel. Not sure what they say they are but decent 4 star is my opinion.

Room Tip: Inter Connecting Rooms in "10" block make for a big Suite
  • Stayed: December 2017, traveled with family
    • Location
    • Rooms
    • Service
4  Thank JamaicaBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, General Manager at SUNRISE Royal Makadi Aqua Resort -Select-, responded to this reviewResponded January 6, 2018

Dear Guest,

The SUNRISE Royal Makadi Aqua Resort Team thanks you very much for your precious time that you have spent to post your opinion about our Hotel.

We are really glad that you choose our hotel one more time to spend your spare time with us. The best compliment that we wish to hear ever is that our guests felt in our hotel so good that they have decided to choose SUNRISE Royal Makadi Aqua Resort once more.

We hope to welcome you once again in the nearest future at SUNRISE Royal Makadi Aqua Resort and wish you all the best!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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