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“Excellent for families, very child friendly, lots to do from snorkling to football to table tennis. Excellent animation team and”

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SUNRISE Select Royal Makadi Resort
Ranked #15 of 30 Hotels in Makadi Bay
Reviewed January 4, 2014

Excellent facilities for young and old. Very clean rooms, well maintained pools and gardens. Private beach location. Awesome Animation team - no matter how busy they always had time for the children and a friendly chat. All staff very friendly and helpful - nothing was ever much trouble. Would definitely recommend to others whether you are looking for a relaxing sunshine holiday with children or if you prefer a more varied activity holiday. Excellent customer service with a great team of people.

  • Stayed: December 2013
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2  Thank Jen_Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded January 18, 2014

Dear Guests

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,220 - 3,226 of 7,400 reviews

Reviewed January 4, 2014

I recently visited egypt for the first time and went here! I thought that the food was okay, nothing to special, the rooms were of good standard, the staff were very nice, lots of stuff to do for youngsters and elderly! I really thought that the animation team were the real shine, even though i only stayed two weeks, i felt that me and my little sister and my brothers made a really good friendship with all of them, so much so to the point that my little sister cried when we left about not wanting to leave kareem, one of the animation staff, and all of us had made a friendship with kareem, natalie, john and all the others!

  • Stayed: December 2013
    • Value
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1  Thank LiamC18888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded January 18, 2014

Dear Guests

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2014

You need to know that the Royal Makadi is not a five star hotel. Not because of the hotel workers or the animation mad mob but because the management could make better decisions.
THE GOOD BITS -
Animation team, fantastic, they can really take a joke, I didn’t know what hyper was until I met Marley! John’s a lucky boy and thanks to the “table dancer” – you know who you are! Great range of activities, gentle coaxing only. Evening shows were excellent at times and only good at others. They all made us sad to leave as they came to say goodbye when the bus picked everybody up for the airport! Really genuinely entertaining bunch!
The property was very clean throughout. Lots of space. Clean beach with great access.
Nobody could rate the serving staff as anything other than superb. Every area; rooms, bars, restaurants, poolside, beach was really well staffed with genuine, friendly people.
Food was excellent for range of options, choice and quality. Staff very friendly.
Professional Dive Leadership team very professional, safety conscious and friendly. Good value diving.
The gym was well equipped but didn’t seem to be air conditioned but maybe it was switched off as “it’s only 27 degrees C”.
Easy 30 minute transfer from airport to hotel
THE BAD BITS -
Wi-Fi was hopeless most of the time. There were around 800 guests and about half of them live their lives in the digital age. They’re always connected……….until they get to the Royal Makadi. Why is the relatively small cost of proper free wifi access throughout, including the beach, not a top priority? Five star hotels don’t try to force “all inclusive guests” to pay extra.
Red and white wine both shockingly bad. It’s a “cheap” move to hide behind “local” when it tastes awful. The whisky was flavoured with cinnamon. The brandy had a disgusting spirit flavour. Nobody was binge drinking, if you’re only going to have one glass of white at lunchtime it just has to be nice.
Credit card. Because the wine was shockingly bad my party of 4 ran up a wine bill of 1000 Egyptian pounds. I tried to pay by credit card but “amazingly” the machine was broken and I had to take cash out of the currency, machine in the lobby. We all know that the hotel incurs costs of about 2% on credit card transactions and we all know they make good profit on currency vended from their currency machine in their reception. It’s a “cheap” move to try to force “all inclusive guests” to pay extra to pay their bill. The average quality wine had a large mark up anyway but was hugely better than the free liquid.
A La Carte is an ostentatious name for the limited-selection, themed restaurants. They were hit and miss compared to the superb main buffet where the range of options was huge and the quality consistently excellent. After one a la carte we went into the buffet for something more to eat.

We won't return.

  • Stayed: December 2013, traveled with family
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2  Thank jimmydash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, Guest Relations Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded February 10, 2014

Dear Guest,

Thank you for your feedback!
We apologize that we were not able to meet your expectations.
Your comments have been forwarded to the concerned Department Heads.
With best regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2014


Your Review

SUNRISE Select Royal Makadi Resort
Spent Christmas and New Year's Eve in this wonderful hotel and enjoyed my stay thoroughly. I travelled alone but never felt alone, all of the staff took good care of me.
The premises are huge but very well looked after and spotless. The food was not superior but ok, beside the main buffet resto there were seven other à la carte restaurants ( I loved the asian , the mexican and the italian).
Only the sparrows and other birds everywhere in the main resto and the outdoor bars were a bit of a pain in the neck when it comes to hygiene. The service people were all very nice, friendly and unobtrusive.
The receptionists were always helpful and some of them were stars ( big thank to the night manager Salah Mahdy).
And finally the animation team, what a gorgeous bunch of happy-go-lucky people! They made my holiday with their versatile programme, I can't thank them enough, keep up with the good work, guys and girls!
All in all a highly recommendable hotel, not only for couples or families, also for single travellers like me.

Stayed: December 2013, traveled solo
Thank Lea T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, Public Relations Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded January 18, 2014

Dear Guests

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014

just returned from a 2 week holiday with my hubby and 2 year old. I spent my 30th and christmas out there and now feel they need to be spent there every year and cant see how this years will ever compare.

On the risk of repeating everyone elses reviews. The place was amazing and in my opinion it will suit all ages. It is a huge site with nothing to do outside of it but plenty of space to get your exercise (or to hide from other people you travelled with) If you are not a beach person, December can be very windy and sometimes the heated pools were still chilly to begin with and you WILL need a jacket/coat at night but travelling with a 2 year old, the temperature for us was just right.

The sea was perfect to swim in albeit hard to get into to begin with, plenty of beds and shade, as previous reviewers have said, if you dont want to be sold trips/photo shoots etc on the beach you can get a red flag although we didn't have one, they still took no for an answer.

The food, staff, grounds, facilities and everything about the place was well worth the moment and I will never forget seeing sunshine on my birthday (16/12) and spending christmas on the beach.

I could literally spend hours trying to pick at things just to add something different but there wasnt anything that would be worth complaining about.

Go and enjoy and say hello to the great animation team and bar/waiting staff.

Room Tip: family rooms in block 35 are huge but the pool facing ones have no sun on them at all
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
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3  Thank windle06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, Guest Relations Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded January 18, 2014

Dear Guests

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2013

Just arrived back from spending Christmas in Sunrise royal makadi..mmm where do I begin? After a good flight we arrived in resort early evening to be greeted with a cocktail and lots of smiles from all the staff and some of the animation team. (my adopted daughter) Natalie being 1 of them?? we were shown to our room in block 11 on the 2nd floor. very spacious and clean, lovely bathroom with large walk in shower, the comfiest bed ever!!, plenty of wardrobe and drawer space, free safety deposit box, tea and coffee tray,fresh fruit, and to me a very important part of the package is a large balcony with table and chairs over looking beautiful gardens.The room was cleaned to perfection every day and we got the famous towel art which was a lovly touch. we didn't realise till the next morning in the light of the day just how handy we were to every thing, also being near to the main hotel building an excellent location (thank you Mr Lotfy). I couldn't wait to get down on the beach the next morning to see the 5.30 sunrise..Every where in and around the grounds were kept immaculate and the pools were spotless.I couldn't believe how huge the resort was, all in numbered blocks for easy identification.There are 5 al a cartes as well as the main buffet restaurant.All the hot and cold food was Excellent, some reviews I had read before we travelled mentioned food an drink not being so good but all I can say is they must be very hard to please,very fussy or they need to get a grip and chillax!!! but you do have to book the speciality restaurants in advance and we found them to be very busy.All were extremly good and you were made to feel that little bit more extra special. we were a little bit disappointed at first because we couldn't book the Mexican on Christmas eve( sit down set menu with live music) so only the main dining room was available which you also had to book a table. BUT my goodness we needn't have worried it was AMAZING.They had transformed the whole dinning room in to a Christmas wonderland, chairs with fancy covers, tables with candles etc and the FOOD displays were out of this world every thing you could of imagine and it was there!! the whole catering staff had worked SO hard I have never seen anything as spectacular and weve done a few cruises but nothing compares to this. Santa even made an appearance riding a camel around the pool area in the afternoon which the kids and grown ups alike loved. the Super animation team kept every body busy but not being to pushy.They work extremely hard and put a lot of work in to the shows of an evening 10 out of 10 to them all. There are to many of them to mention but a special thanks to Natalie, John, Coco, Marly and Kareem your all a credit to the hotel.All the staff are brilliant a special mention to Salah Mahdy and Hashem Lotfy two very special people.Our Thomas cook rep mohammad was a very nice guy, helpful and informative, we booked the Desert speed buggies which was most enjoyable seeing the sunset and visiting a bedoin camp but somehow didn't seem to have the time to book any thing else the week just seemed to pass soooo quick..The beach is lovely with plenty of sunbeds as it also is around the 3 pool areas.it was a special sight to see all the red and white santa hats and the animation team dressed in santa costumes down on the beach on crimbo day. Its just a shame theres no seating area near the beach bar.The pagoda bar is the hub of the hotel I would say as the sun goes down with plenty of seating and Music and also the location of the free WIFI.We took a little Egyptian currency and some dollars for tipping but the ATM in the hotel foyer gives a competitive rate so taking English pounds is no problem..We managed to get 2 visas from the bank kiosks on the left as you enter the arrivals hall at the airport for £19 we heard some people payed up to £20 each at the so called Thomas cook desks? I would like to say a massive thank you to all Management,Staff,Animation an all the unseen members of the team at Sunrise Royal Makadi for a fantastic holiday. This was our 1st visit to your resort but it wont be the last. So if anybody is thinking of booking.. JUST DO IT you will NOT be disappointed :-)

  • Stayed: December 2013, traveled as a couple
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9  Thank brizer_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded January 2, 2014

Dear brizer_9,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2013

Our first time to Egypt was excellent will be going back again,
Hotel was very clean and staff was very friendly, A’ la carte restaurants where great, buffet restaurant had loads of choice, lobby bar staff very friendly and remember you drinks each evening it was a lovely touch.
Beach was lovely and clean and all ways got sun bed each day, you can swim in the sea and walk the beaches each way from the hotel.
Being dairy free is sometime difficult on holidays. but for the first time it was made much easier by speaking directly to the food and beverage manager , Entertainment term where very friendly, to everyone and did some good evening shows.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank Loraine44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded January 2, 2014

Dear Mrs. Loraine44,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SUNRISE Select Royal Makadi Resort

Address: Makadi Bay, Makadi Bay, Hurghada 623, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Makadi Bay
#7 Romantic Hotel in Makadi Bay
#8 Spa Hotel in Makadi Bay
#9 On the Beach Hotel in Makadi Bay
#14 Luxury Hotel in Makadi Bay
Price Range: $70 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SUNRISE Select Royal Makadi Resort 5*
Number of rooms: 698
Official Description (provided by the hotel):
Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more   less 
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Also Known As:
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Makadi Bay
Sunrise Royal Makadi Bay

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