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SUNRISE Select Royal Makadi Resort
Ranked #7 of 30 Hotels in Makadi Bay
Cairo, Egypt
Level 5 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“all what we need”
Reviewed February 10, 2013

i stayed in this hotel 3 nights at end of January , its my first time in sunrise but forth time in makadi bay ( all at adjacent tia heights )
the hotel has perfect location in makadi bay which is the best place in hurghada for me
it is huge resort have more than 5 big pools 3 heated , tennis courts , football courts , basketball court ,table tennis , volleyball , darts , and loads of activities every day ( yuga , belly dance , water aerobics , stretching , aerobics , gym , spa , water ball, aqua center where you can arrange all types of boat trips )
the beach is clean and stretched over long area there are alot of sunbeds , towels at the beach are clean , there is wc near the beach at the extreme left , changing cabins , crystal water like and there are fish i see cluster near the shore , ( take care ) there are rocks at the left part of the beach they are sticky due to algae over it
the pools are clean and the heated pools are perfect, near changing cabins and wc
most of pools have pool bar around it , pergola bar is the best serving juices and soft drinks alcohols , hot drinks (a lot of varieties ) , serve fried potato , other sandwiches , ice cream , pizza , there are a lot of drinks in the lobby and cocktails
i was in room 10248 , in block 10 the room is big and the beds are comfortable , there is tv ( not LCD ) . balcony has mountain and gardens and pool view , furniture in the room seems old , the bath is good and clean but no bath tube , towels replaced every day
i take food in shahrazad restaurant it is the main restaurant there are alot of varieties every day
in all meals ,meat ( shawerma , grilled cofta , hawawshi ) chicken ( grilled chicken , fahita , turkey . fried chicken) different types of rice and makaroni , big varieties of deserts , fruits
there are many restaurants ( asian , medetrainian , Bedouin )
animation team is good there is show every day at nights

bad things 1) the furniture in the rooms
2) wc near the pool need maintenance

will you visit this hotel again ? for sure ISA

Room Tip: the best block is 15 near every thing , block 10 near the kids club perfect if you have children t...
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  • Stayed January 2013, traveled with family
    • Value
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Helpful?
3 Thank ahmedezz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Birmingham, United Kingdom
Level 5 Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed February 10, 2013

we were at the royal sunrise makadi bay in jan/feb 2013 nice double room in block 38 overlooking gardens and a fountain near to a nice family pool heated and the mexican a la carte but not that far from all other amenities on the 3rd floor 7 a la carte eateries and 1 buffet all were good asian was particularly good bedouin also but have to sit LOW not good for the digestive system !! 3 heated pools gym spa massage good activity programme all day and evening good swimming and coral for snorkelling staff FANTASTIC have to mention SALEH AND HASSAN at the family pool so helpful and friendly and good to have a chat to daily about egypt or the snoiw in uk !! e mailed before we left and received excellent help and advice from Mr Hashem Lotfy front dest manager who was out and about every day as were all managers all willing to give time to help or advise ...never seen this before ....wifi £25 per week which is not what is expected at any hotel we have always been able to use our laptop in the lobby ....not a true 5 star but the staff make up for it you dont spend all day in a room ! nice walk either way along the beach ....dont like being pestered by spa staff for massages even with a red flag !! animation team brill always on the go with activities ...and the farewell send off was so nice .....definitely would go back !!!!

Room Tip: block 38 quiet er but 19 near the beach e mail prior to leaving uk to request high/low floor we met...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stephenhelden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 10, 2013

Well, where to start? This was a really important holiday for us as we hadn't been away for a number of years and were incredibly ready for one, so we had high expectations and we were not disappointed.

Hotel - Incredibly clean EVERYWHERE. The lobby had a grand and opulent feel as soon as you walked through the front door. All of the bar and restaurant areas were welcoming, comfortable and impeccably clean. We took along with us a bunch of hand sanitisers, but they were not needed as there were gels provided between every section of the hotel. We started to use these on the first few days but quickly realised that they were not really required due to the cleanliness of the whole hotel, needless to say, neither of us had any 'health' issues!

Room - Nicely decorated and we had everything we needed. Simple but very nice. Bed was HUGE and comfy, again spotlessly clean and was cleaned every day by our wonderful and friendly housekeeper. Mini bar was restocked every day with fresh bottles water etc. Clean towels on request and a few nice additional and personal touches were made by the housekeeper, i.e flowers in bathroom, folding bedclothes etc. Secure with a key card entry and every room has a safety deposit box.

Outside areas - Lovely maintained gardens and pathways. There was some maintenance work going on during our stay but did not affect us in any way and workers were considerate to guests. Pools were very clean and there always seemed to be somebody wiping, washing, tidying etc.

Activities - Amazing! For all age groups and there is something for everyone. We would like to personally thank the "Animation Team" particularly Kastella, Marley, Boca, John, Mando, Mido. Ahmed, Silvia, Ola, Irine and their manager Osama. They were totally brilliant, friendly, welcoming, entertaining and all spoke excellent English (along with many other languages) and we plan to keep in touch with some of them. The best thing is, that it is entirely up to the guests as to how much they get involved, there is no pressure to do anything and guests do not feel obliged to do any of the activities. It's entirely up to you as to what you want to do, however, we can recommend: Archery, and Body Workout in mornings. Tennis courts were very good and well maintained. Constantly manned and sometimes there is a need to book a court. They are also floodlit so you can play when it's cooler if you wish. Gym was very well equipped and had a really good feel about it. Very popular around sunset, so it can get a little busier around these times.

Snorkeling - Amazing!!! Was like sticking your head into the set of Finding Nemo. We were recommended to go to the beach next door (Fort Arabesque) as their reef is much better. We chose to take our own equipment as it is quite expensive to buy there however you can hire. We also took Shortie wetsuits (Jan water temps are fine for splashing around and swimming but we like to snorkel for longer periods and sometimes stay quite still. Would recommend underwater cameras. We also took an introductory dive form the dive centre iDive. They were incredibly professional and we felt were in safe hands. We had an amazing dive off the beach with Florian and would highly recommend them.

Service - 5 Star!! First rate all the way! All staff were incredibly friendly and very attentive and good at their respective jobs, but we would particularly like to highlight Ahmed in the Pergola bar, Nader in the late bar, Mosheen and Ahmed in the lobby cocktail bar. I can personally recommend the Long Island Ice Tea's even if they do get you a little tipsy quite quickly!

Food and restaurants - Right, this is probably the one you are most interested in and we can honestly say that this was probably the highlight of our holiday. I am a chef and it was great to be served fantastic food with impeccable service. We tried out 5 of the 7 A-La-Carte restaurants, and although the food in those were very good, we found that that main 'buffet' restaurant was by far the best with it's vast array of different foods, both hot and cold. There was alway two huge BBQ's going every lunchtime and evening serving up anything from marinated chicken to Soft shell crabs. Lots of different styles and flavours, some influenced by Egyptian dishes and lots influenced from UK and Europe so something for everybody. The array of 'toppings' and sauces etc meant that even the humblest of plates can be transformed into something special and you can control what you have in accordance with your own tastes. Chef Ayman Salah (the Head Chef) spent time speaking to fellow guests throughout one daytime and also in the restaurant that evening. He stopped for a chat at our table and was very keen to find out about his team's food and service, taking aboard all that we fed back to him. We would like to congratulate him personally for his fabulous food and lovely staff!

Top tips - If you travel in winter (Dec, Jan, feb) make sure you take warm clothing for the evenings as it can get pretty chilly.
Tipping staff is recommended but only a little at a time and only the people that you really bond with. We took US Dollars, but Egyptian £'s and Sterling are also appreciated.... After this, you will get even BETTER service if that's possible!
Beachwear is not permitted in the restaurants at evening sittings, but you don't have to get dressed up either. Just no boardshorts or flip flops (however, flip flops with trouser/jeans seemed fine).
No hot drink facilities in the rooms, so if you like a cuppa in the morning, take a travel kettle. There is a fridge so you can get milk and keep it chilled.
Wi-fi is OK. Works out about £9 for two days and great if you need to keep in contact with work/family.... Make sure you check your roaming cellular coverage and charges before using your phone as we used ours for around 10 minutes and cost over £20 with O2.


Overall - We cannot recommend this hotel highly enough! We will be going back and have already stared to look into possible dates and prices - Enough said!!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Miles musgrave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 9, 2013 via mobile

Travelled with my boyfriend for our anniversary in january and we loved every second. We had a great room in a great location(block 11), we was amazed with the quality and amount of choice in all the restaurants, the a la cartes are certainly worth booking ,our favourite was the 'arabian nights' restaurant. The staff in all restaurants were very helpful and looked after us well.

We used the family pool as this was heated and had a swim up bar, we also used the beach a few times where we never struggled to get a sunbed. The towel centers are really good and efficient.

The animation team definitely make this hotel. A big thankyou to all of the team but especially Kastella, Boca, Mido, John, Kano, Marley and Ahmed. They work so hard and we appreciated all they did for us.

Overall the hotel is definiteky 10\10 and we have already priced up to return in summer

Stayed January 2013, traveled as a couple
Helpful?
2 Thank kmk2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 9, 2013

first time for us and im sure not gonna be last hotel its very big and clean good rooms with all you need to have nice rest hotel have 7 ala cart restaurants start from italian ,asian,mixcan,bedouin,greece etc. staff very friendly and helpful for every one working so hard to make every body happy and enjoy the time.entertainment team were amazing nice team all of them were so friendly and have time to come to u and ask how is every thing want say thanks to mido_kastella_jogn_marlly_boca_mamdo,and all the girls really i miss you all hope to see you soon

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southend-on-Sea, England, United Kingdom
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 9, 2013

Just returned from a fabulous week. Impressed by the cleanliness of all areas and the brilliant attitude and friendliness of all staff. Choice of food both in the main and the al la carte restaurants was fantastic with something for everyone, although we did have a disappointing meal at the Greek restaurant. We did not experience any hassling and the staff were always extremely pleasant, even down to the gardeners. Yes the rooms look slightly dated but ours was very comfortable and kept immaculately clean. The beach is stunning and you can walk all around the bay which is something that is impossible at Sharm. The fish are not as prevalent as Sharm though so if you are a keen diver/snorkler, then Sharm would be best if you want to see an abundance of fish varieties. I'd happily recommend this hotel and would be more than happy to return.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 8, 2013

THE BAD THINGS

Stayed here for 2 weeks.
Not a 5 star hotel as advertised by Thomas Cook
Very dated and old complex in need of major renovations
Small, dull accommodation
Sparrows live in the main restaurant,swooping down to pick up food at any opportunity and dropping faeces all over.( we were told that this had been a problem for the last 10 years)AND IF THAT WAS NOT ENOUGH to turn your stomach
Senior front office manager Mr H.L. was seen leaving the gents toilet without WASHING his hands!!!!, an educated man we assume?? are the kitchen staff taught about basic food hygiene??
Never once did we see pool staff hose down the pool sides,only rub the odd areas with an old dirty rag on the end of a stick.
Your hounded by the shop staff working on site.
All in all NOT value for money.

THE GOOD THINGS ARE

The A La Carte restaurants are good,the foods not always hot, but beggars cant be choosers.
The beach was clean.
Moustafa Hamdy and the reception team were VERY helpful at all times and very polite.
Osama and his animation team were always happy,professional and helpful.And i must mention Boca,a real asset to the team.

Room Tip: Pray, no idea they all are a bit of a walk
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lynnehutch2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SUNRISE Select Royal Makadi Resort

Property: SUNRISE Select Royal Makadi Resort
Address: Makadi Bay, Makadi Bay, Hurghada 623, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Makadi Bay
#4 On the Beach Hotel in Makadi Bay
#4 Family Hotel in Makadi Bay
#7 Romantic Hotel in Makadi Bay
#7 Luxury Hotel in Makadi Bay
Price Range (Based on Average Rates): $
Hotel Class:5 star — SUNRISE Select Royal Makadi Resort 5*
Number of rooms: 698
Official Description (provided by the hotel):
Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more   less 
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Also Known As:
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Makadi Bay
Sunrise Royal Makadi Bay

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