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“loved the hotel and the staff”

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SUNRISE Select Royal Makadi Resort
Ranked #9 of 30 Hotels in Makadi Bay
Manchester, England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“loved the hotel and the staff”
Reviewed April 4, 2012

I have not long returned from a week stay here. The hotel is beautiful, the staff are very friendly and happy to help. The rooms are clean and of a decent size however are not up to 5star standard.

Please note the Hotel is located in Makadi Bay - where there is noting. This area simply consists of a few hotels and the beach. Hurgarda town is a 20/30 min taxi ride away which costs around 200 Egyption dollas (£20 return).

The complex is perfect for a relaxing stay - there are several pools which are all a great size.
I wasn't impressed with the food in the main buffet hall - however i am extremely fussy. There are several other restaurants also in the complex, during our stay we managed to try the Italian, Asian, Arab and Steak all of which were lovely.

The hotel is located on the beech which is where we spent our time during the day, as its much more lively - suited us better.

Whilst on holiday i celebrated my birthday the staff brought me a cake and made a big deal singing happy birthday which i found quite embarrassing however :) it was a lovely gesture.
We plan on returning and would defiantly stay at this hotel again as the service itself is impossible to fault.

  • Stayed March 2012, traveled with family
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Helpful?
2 Thank Keera91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
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English first
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 4, 2012

It appears from the previous reviews I've read that we all clearly have differing standards and expectations. Having been to different parts of Egypt I was under no illusion what to expect from a 5 star hotel.

The rooms were pleasant and clean with large bathrooms and white and blue decor. Ours had the same painting on adjacent walls!

The complex is huge and has a number of a la carte restaurants which are themed. These are well worth a visit and can easily be booked on a touch screen computer in reception. We particularly liked the Asian one. The main restaurant is as expected, large, busy and sometime you are having to bite your tongue at the rude Russians. The food is average but no worse than any other hotel I've stayed in Egypt or Turkey. They are catering for many nationalities so it's varied to say the least.

The beach area is small and there were a few jellyfish on the beach however these were quite harmless and disappeared when the tide went back out - not stingers!

There were plenty of sun loungers, no arguing over beds or towel. Just pretend you're asleep or reading when the tour salesmen come round - they can get really annoying!

The gym opens at 10am and has some really good equipment. Plenty of cardio and the selection of weights and strengthening machines were almost as good as any UK gym.

Overall, we thoroughly enjoyed the week away and particularly the adult only pool!



  • Stayed April 2012
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Sheldrake79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 4, 2012

Just arrived back from this wonderful resort.Hotel perfect,weather perfect,beach perfect and very close by,pools are lovely although a little murky and very slippy to get into.....take care when taking children in as we did see a few slip and bang their heads.Main restaurant was manic with no organisastion however we decided to use the med restaurant for breakfast and lunch which was much quieter.I decided to have a manicure and pedicure whilst there,in the room their was a female doing my nails and a male doing my feet they asked me if i spoke any Arabic when i said no they started speaking it and laughing uncontrollaby i felt totally humiliated i was supposed to go back 4 days later for a second treatmement but decided against it,but that was the only real complaint.Will i go back there?for sure.

Room Tip: Not block 10 if you like a siesta
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  • Stayed March 2012, traveled as a couple
    • Value
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    • Service
Helpful?
1 Thank tatiania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 2, 2012

Travelled here for a week this March and had a great time. We were prepared for this to be a quiet relaxing holiday and thats exactly what you get in Makadi Bay - its the middle of nowhere and thats a good thing!

The hotel itself is a massive complex, Its not 5 star standard but is a good standard, rooms are basic enough but the rest of the complex makes up for it..

As a Thomas Cook Select customer you are on ultra all inclusive which means that you can eat in all the alacarte restaurants - this is one of the massive bonuses of this hotel, notably the asian, beduoin and greek fish restaurants are a much better standard than the Italian and Steakhouse.

The main buffet restaurant is very busy but has a great selection of food, it is quite catered for the Russian guests but there is still plenty to eat.

The drinks are great aswell and we were well looked after in the lobby bar (premium spirits) by the friendlilst staff member of the lot, Faddy - drinks were never empty, thanks :)

We got this on a late deal with Thomas Cook and couldnt have been anymore satisified!

Room Tip: We had a connecting room and had very noisy Russian neighbours who were very loud, try to avoid conn...
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  • Stayed March 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank exrepmanchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 2, 2012 via mobile

Spent two weeks at end of March at this hotel.
Lovely surprise as everything was absolutely lovely. I am a fussy eater and I ate well the whole time we were there. We used all the a la carte restaurants, Aisian was our favourite.
All the staff were very friendly and could not do enough for us even without tipping.
The entertainment staff were fantastic and never stopped from morning to very late every night. They asked everyday for us to join in the activities and although we said no each time they kept trying without being annoying. The shows were a nice end to each evening after dinner and before our nightcap cocktails? It did get cold in the evenings so you do need to pack a few jumpers.
Enjoy your holiday.

Stayed March 2012
Helpful?
2 Thank S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 1, 2012

When we arrived a welcome drink was given,and our room keys very efficient. We met Mr Hasim,front of house manager, excellent reassuring and caring as was all reception staff we spoke to.7 AL-A-Carte Resturants. Asian was our favourite.Siade Hassein Kalid always smiling. Mexican a favourite where Manager Mr Mamood could not do enough for us,also Naseem.Steak house was very good a bit windy ,as this is outside.We shopped at the tee shirt shop in the Hotel,where Beshoy gave us excellent service. Animation team, Mido curly,Joe,Midoo,Jenar were amazing shows. Pool Bar service by Saleh, Bassim And Mohamed (Maradona) was excellent. We will return to this hotel.

  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
1 Thank roger091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norfolk
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 31, 2012

I am the most critical person when it comes to Holidays .but can honestly say i could not find anything to complain about
We stayed at the SRMB between 30th Dec -11th Jan,we booked with thomas cook and recieved the best all inclusive package,so can"t really comment on the buffet service on the evenings as we used the speciallity restaurants,we also paid to have tepanyaki in the asian restauran,t we sat at the raised seating area while you watched the chef prepare and cook whatever you asked for ,what a enjoyable event, drinks were constantly refreshed
and the food was excellent so much so we returned on our last evening.
On the night we ate in the Italian my meal came with cheese all over as i dont eat cheese i couldnt eat it, the waiter noticed straight away and asked what the problem was so i explained next thing chef was there asking what would i like and he would prepare it, they were extremley apologetic it was me who should have been apologising as i hadnt told them of my dislike of cheese.
During the day we used the vip area for sunbathing the staff are brilliant and after day one knew what my husband and i liked to drink and brought them to us regularly along with bottles of water(thanks Salah)
Our room was cleaned every day and fresh towels left ,we were in block 33 which is a nice walk away from the beach,
would we return? Yes we have already booked for Jan 2013,
After reading all the neagative reviews before we went i was really dreading going but i can say it was lovely not the 5 star it says but a really good 3 and anyone thinking of going dont listen to negative comments and form your own opinion i"m glad i did.

  • Stayed December 2011, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank margo62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SUNRISE Select Royal Makadi Resort

Property: SUNRISE Select Royal Makadi Resort
Address: Makadi Bay, Makadi Bay, Hurghada 623, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Makadi Bay
#4 Spa Hotel in Makadi Bay
#5 On the Beach Hotel in Makadi Bay
#7 Romantic Hotel in Makadi Bay
#8 Luxury Hotel in Makadi Bay
Price Range (Based on Average Rates): $
Hotel Class:5 star — SUNRISE Select Royal Makadi Resort 5*
Number of rooms: 698
Official Description (provided by the hotel):
Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more   less 
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Also Known As:
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Makadi Bay
Sunrise Royal Makadi Bay

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