This hotel was rated as a 5 star establishment.......but their idea of 5 star is certainly not ours! It is more a 3 star. We stayed in Sorrento last year and the hotel was a 4 star which was far superior to this place.
On arrival we were allocated a room, 33111, this room was reminicent of 1960's Butlin's, very basic and tatty, and as it was on the ground floor you couldnt enjoy sitting outside. We were very disappointed but decided to see how we felt in the morning.
The next day we were still not happy and asked at reception to change rooms. The male receptionist that we spoke to looked at us as if we were something he had just trodden in and said he had nothing else to offer. Thank god for Mohammed, our rep, he requested a room change on our behalf and after a heated exchange they reluctantly gave us another room, 23201. This room was on the first floor and more acceptable.
The self service dining experience still makes us shudder when we think back! Having to put up with rude, ignorant Germans and Russians who seem to pile their plates up with huge amounts of food only to leave half of it. The food was mediocre; although the sparrows that inhabit the restaurant, flying around over the food and eating off the tables seem to enjoy it! Although hand sanitiser was provided at the entrance to the dining room, and we used each time we went in, we didnt see anyone else bother. We upgraded to Ultra Inclusive which should have entitled us to a wider range of drinks and use of the other restaurants. When we asked for bottled beer and showed the bar-man our card with 'VIP' on it he looked at us and laughed, he said 'I can see you are a VIP' in other words 'what a mug' and said we would have to pay extra for the beer!!
January and February are too early in the season as it is windy most of the time which brings the temperature down and makes it very cold at night.
To top it all my husband came down with 'King Tut's Revenge' and spent the last four days split between the toilet and the doctors clinic!!! I wouldnt recommend taking your children here as we would hate for a child to suffer this illness.
This holiday experience has made us vow to spend our holidays in the UK in future. In fact if either of us mention taking a foreign holiday again the other is at liberty to hit them round the head with a cricket bat in order to remind them of the pain and suffering experienced at this resort in Egypt!!!!!
- Official Description (provided by the hotel):
- Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotel.de and Priceline so you can book your SUNRISE Select Royal Makadi Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sunrise Royal Makadi Hotel Makadi Bay
- Sunrise Makadi Bay
- Sunrise Royal Makadi Bay