I reserved 4 nights through my travel agent in US, the hotel was almost empty 20-30% occupancy.
Staff once they know that you are American they turn to be unhelpful, especially in the resturaunt and front office.
While I have been promised from my travel agent that water park will be free of charge, I had to pay 50$ daily in order to have access to it. Which is ridicoulos , " I was able to get my money back from my travel agent".
Food selection was limited in hotel restaurant and not fresh. Luckily I had a car in hand, I was able to drive out of the hotel and eat outside.
Also, the hotel dive center are charging triple price, you may walk on the beach and try the other hotels dive centers to get a better price.
Room was spacious and clean, they provide you with microwave and small fridge. Hotel is very good for families.
Animation team had poor performance comparing to other hotels in the area.
Finally, this is the funny part while all surrounding hotels offer 30-35$ per person , this hotel wanted to charge me 65 $ per person for extra night which of course I did not take.
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- Also Known As:
- Iberotel Makadi Saraya Hotel Makadi Bay
- Iberotel Makadi Saraya Bay