I was apprehensive in booking a holiday to Egypt ever since an ill-fated stay at a Hilton in Sharm El Sheik but this hotel blew away any negative perceptions of Egyption All Inclusive hotels.
The journey over with Thomson Fly was terrible as the leg room on board is horrific for a 4 hour flight out and a 6 hour flight back.
The arrival and getting through Hurghada Airport was not as bad as I had envisaged, just have your £13.00 per person handy and if possible the right change as it just speeds everything up.
The transfer was non-discript and only about 45 minutes and as soon as we arrived at the hotel there was no looking back in terms of quality and service.
The checkin was seamless and efficient and then we did a little tour of where the rooms were and how to get to the 2 restaurants and their opening times. Then it was off to our room and it didn't disappoint.
Spacious, comfy and all the facilities you could ask for. What is great about the all inclusive basis is that in the mimi bar your water and soft drinks are included and restocked daily. If you want extra's or something inparticular then just speak to the cleaner and they will ensure your desire is met. They even bring you chololates and extra water when they do the turn down service.
The bathroom is also spacious and has a seperate large bath and large shower. Water pressure is spot on and using either of their shower nozzles gives you that refreshed feeling.
There is plenty of hanging and drawer space for your clothes. Having a free safety deposit box is always a nice addition.
The food during our stay was fabulous. With a great selection for breakfast, lunch and dinner. Breakfast and dinner was taken in the main restaurant and you could sit outside on the balcony if you wanted a beautiful view out to the sea. And this restaurant wasn't cramped and the food was all fresh and all tastes accounted for at all courses.
Lunch was taken down at the pool bar and was made fresh when ordering from their menu so again the quality was superb.
All the staff we came across in whatever capacity couldn't be faulted. Always wanting to help and ensure our stay was the best it could be. My wife had a slight cold during our stay and some days didn't make it down for breakfast or lunch and not only where they happy for me to get her something to take back to the room but at lunch the waiter actually brought it to our room. Always going above and beyond.
The hotel management were always visable and making sure the helpfulness continued at all levels.
Leaving was simple. If you need to keep your room on after the usual check out time of midday then simply talk to reception the day before you are meant to depart as this is the cheapest way. In advance First Choice wanted to charge us £69.00 and couldn't guarantee it would be our room we kept but reception said that we'd be able to keep ours for €45.00. In the end as we were leaving at 2.30pm they allowed us to keep it for free. Very generous.
The journey home was pretty straight forward. The airport had all the basic facilities you could want and if having something to eat and drink is required then there are plenty of places to choose from, including a Burger King. I would recommend getting something before and for the flight as they don't restock for the return flight so they have very little left and we were unable to get any of their sandwiches and chips. Thankfully we'd bought a couple fo things at the airport.
All I would say is that the hotel makes this holiday one of the best and we will most definitely be going back even with the shocking in flight leg room and lack of food availability. No Kids, Great Food, Fantastic Service and Glorious Weather. FANTASTIC!!!!
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