My family and I stayed here for a week over Christmas this year. The resort looks spectacular, the pools and palm trees and well maintained buildings. It is very well maintained, on the outside. However, when it comes to the rooms things are definitely lacking attention. The hallway and bathroom of our room had plaster work peeling and a very strong and constatnt odour. The metal holders for soap,etc. in the bathrooms were rusted. Worst of all, staying there for a week, the beds felt like sleeping on the pavement. Beneath the sheets (which I would accept were clean) the matesses were clearly several years old and very dirty.
Apart from that, as I metioned the resort is spectacular. Stay away from the dodgy taxi service they promote in the lobby and the shops on site where everything is fake or very bad quality. Overall this is a three star resort disguised in brochures with a four or five star looking pool complex.
- Official Description (provided by the hotel):
- Perfect for families, Sunwing Family Star offers suites sleeping up to 6 people, with a separate bedroom for the parents. This informal and relaxed hotel is in a peaceful location just a few minutes walk from the neighbouring Sunwing Waterworld Makadi Hotel where guests have access to all restaurants and facilities including the waterpark. ... more less
- Also Known As:
- Makadi Family Star Hotel Makadi Bay