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“The best Hotel”

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Golden 5 Diamond Resort
Ranked #154 of 222 Hotels in Hurghada
Skopje
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The best Hotel”
Reviewed July 25, 2009

I just returned back from Hurghada where i spent ten days in the hotel Golden 5 city.
There i had one of the best holidays of my life.
-The rooms and food are excellent.The entertainment also atisfactory.Animation team is perfect I know only one animator his name is Fox from USA he is very funny and kind person.
The only remark i have is about the distance between the hotel and beach wich is about 10 min.walk.
-In this Hotel i saw the best waiter I have ever met. His name is Ahmed Mahmoud and deserves compliments for his work and behaviour.
The General Manager of Paradise hotel , Mr. Ahmed Jusir is true gentleman and excellent person.
The all inclusive service is perfect, pools are perfect and evrything alse is perfect too.
I recommend this hotel to all of you who want to go to Egypt for your summer holiday.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank artinamk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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233 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Hungarian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lancashire
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 4, 2009

When my family and I stayed here in October its was due to having to move from our original choice of hotel as it was disgusting. (but hey thats a different review!)
The resort was great, the food was great, as were the staff and the shop owners. What I would say though is that it's more of a 4* than a 5 and that it caters for mainly Russian tourists, so don't expect alot of english food.
This hotel saved what could have easily been a totally disastrous holiday and we all thoroughly enjoyed our stay. If we did return to Hurghada we would stay here again.

  • Liked — The room, dining area's, the pools and the beach!
  • Disliked — Nothing
  • Stayed October 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Sazag29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mansfield
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 1, 2008

We were looking for an all inclusive hotel complex, with loads to do to keep a six year and a ten year old entertained for 14 days.

We looked at the pictures already on this site and looked at the water park in particular.

The diamond and beach hotel forms part of the golden5 city resort.

On arrival, we were impressed with the enormous size the complex covers as we soon discovered the Diamond hotel shares the site with four other hotels and the diamond itself is actually made up of around 10 blocks with about 24 rooms in each block.

The staff on the whole are very helpful and polite, but are always looking for tips to make up their wages.

As with everything though the harder you look, the more you will find.

Unfortunately though you don't have to look for very long before you find problems.

My first concerns were with the build quality of the hotel, which is advertised as a 5 star resort, but routinely we found loose tiles breaking away from the swimming pools and pavig slabs lifted everywhere creating trip hazards.

A small bridge connecting 2 pools had loose concrete around the fixings and had rotted around the sides causing the safety rails to rock if you used them

Other safety rails were either broken or missing around the pools, this was a concern with my youngest child who is still learning to swim.

The animation team, who provide the entertainment, were ok but followed exactly the same routine every day, carrying out aerobics in and around the pools, we even noticed that the man informing us about the days entertainment was in fact a recording as he said the exact same thing day in, day out.

Another gripe with the hotel was that it charged extra if you wanted to see a show, such as fire eating as knife swallowing or the obligitary belly dancing.

This leads on to my biggest concern with the hotel - the food.

What i haven't mentioned is that the hotel caters mainly for eastern europeans and particularly russians and as a result the food is geared around their tastes.

This would be ok except that the food was virtually identical for every meal time with only the slightest changes made over the 14 days we were there. in the end we couldn't stomach anything that was put before us and the children in particular found the diat particularly difficult to deal with.

We were, as far as we were awaire the only english speakers in the hotel complex for the first 10 days we stayed there, if there were others , we didn't hear them.On the 11th day a lady from Barnsley, england heard me speaking english, rushed over to me and gave me a hug as she thought her and her husband were the only ones in the hotel who spoke english

If you wanted to vary the offerings you were obliged to pay for things such as the fish supper , where for around 20US dollars you could have sea food and a show, things at other all inclusive resorts i have stayed in would have bee automatically included in the price.

Out side the complex are a few rows of shops offering the usual sorts of trinkets, but beware the shop keepers can be very forward in trying to get you into their shops and after just a few minutes this can be quite overwhelming, this is not just limited to here but every where we went in egypt, including cairo and luxor, i you don't like haggling or get fed up with saying no thank you, no thank you - don't go to Egypt.

To summarise

Of course you must go to see the major sites in egypt and experience the red sea in all its glory, but do your research and check just exactly what you are buying into

would i go here again, probably not ,unless the trip hazards and the food have been sorted and all inclusive means all inclusive



regards

lee

  • Liked — large rooms with good air con
  • Disliked — well worn in places
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank leescott100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hurghada hotels

Koper, Slovenia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 12, 2008

We came to hurgada with a morning flight and then waited 2 hours to get to our hotel. People at the reception was not friendly, a couple that was spending few days with us booked all inclusive and then got only half borded. Room was under the level (look at the pictures). food was the same for 7 days. beach was ok, but 300 meters away. keep your all inclusive bracelets with you till you book out atherwise you will have to pay 40 pounds for each. do not signe anything because the price that they write can change from 10 pounds to 10 euros.
we will not go there anymore...and i do not recomend thet hotel.

  • Liked — beach
  • Disliked — hotel accomodation
Stayed July 2008, traveled as a couple
Helpful?
1 Thank caterine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level 6 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 31, 2008

When we arrived we were immediately impressed by the magnigicent chandelier in the lobby but that;s where the euphoria ended. The staff were grumpy, grumpy, grumpy and more grumpy! This is unusual for Egyptian service as I have always found Egyptian staff to be the opposite in other resorts and hotels. The food was also very below average with the hot food generally cold and the selection poor and plain. The hotel is Russian owned and caters mailnly for Russian tourists with lots of kids. The rooms although large were under supplied with bath towels and in drastic need of refurbishment. I would suggest enjoying your time in Hurghada elsewhere.

  • Liked — The chandelier in the lobby
  • Disliked — The food and the grumpy staff
  • Stayed May 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank QueenNef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden 5 Diamond Resort

Property: Golden 5 Diamond Resort
Address: Shahl Hasheesh Road, Hurghada 84512, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#113 On the Beach Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Golden 5 Diamond Resort 3.5*
Number of rooms: 332
Official Description (provided by the hotel):
Category:5 Stars Check in: 14:00 Check out :12:00 Location:At the center of the city, overlooking pools and sea view.Surrounded by lots of the souvenirs shops and bazaars.Accommodation:9 bungalows (2-storey), 8 bungalow Ramses (1-storey) Total of 332 rooms (varies between 40-65 m2, 2+1 pers.) including 196 connected rooms. All rooms have balcony or terrace (ground floor). including:16 connected rooms Most of 1st floor rooms have terrace , and most of 2nd floor have balconies.All rooms are equipped with : satellite-TV, individual adjustable air condition. Bathrooms feature bathtub ,weighting scale, telephone , Hair dryer, Minibar, safe box,daily clean linen & electricity :AC 220 volts Restaurants&Bars:"Orangery" main restaurant: 350 seats International Cuisine Serving Breakfast , Lunch and Dinner Bars:"Moon Light" Lobby Bar Hours: 24-hour "Rainbow Billiard Bar" "Sunset Pool Bar" Services & Facilities:24-hour room service 24-hour concierge,Laundry service: charged as per consumption , price list,available in the room Conferences Facility: Paradise conference room:capacity of 300 persons , Paradise VIPs Lounge: 150 seats. Internetcafe,Limousine service,Beauty salon,Lobby shops,On request doctor,Tour & travel desk,Babysitting on request ... more   less 
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Also Known As:
Golden 5 Diamond Hotel And Beach Resort
Golden 5 Diamond Hotel & Beach Hurghada
Golden 5 Hotel Beach

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