Visited the Hard Rock Cafe whilst staying in Hurghada and was expecting the same as in London or Barcelona or any other as it's a chain. I was very disappointed with the steak which was dry and not cooked how I had asked. The only good part about the meal was the dessert (creme brûlée). We then received the bill to find a service charge had been added of around £7. I said I did not want to pay this to be told I had to. I am extremely disappointed that you would make people pay this service charge, it should be for people to offer it when good service is given. I will be writing to the head of hard rock to complain about this as it's disgusting. We should have least been told before ordering for being sat down. So sneaky.
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