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Royal Lagoons Aqua Park Resort and Spa
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Reviews (570)
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All reviewsanimation teamspecial thankslarge balconyaqua parkpool viewenjoyed my stayexecutive chefnice holidayrestaurant managermain barevery eveningthe general managermain buildingwater polosee you soonhead chefplenty of sunbeds
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Reviewed February 26, 2009

I had the best time at this hotel! The hotel is clean and very comfortable. The food was fine- sometimes it was a little cold, but all i had to do was let either the chef or waiter know and it was sorted- they can't mind read and they are not eating the food to know if there are any problems- they all fall over to make everyone happy!
The reception staff are lovley and speak multi languages very well. The lobby/ evening bar is bright and beautiful and i had no problems with bar staff or receiving drink- as soon as i finished my drink, they picked up my empty glass and was asking what i would like next! and with in minutes i was on my next drink!
The pool area is amazing, the sunbeds were like beds and the pool bar was great! There are people constantly cleaning the pools even when they was clean, the towels they provide were clean and soft. I did not go down o the beach as i was so happy to be around the pool an all the lovely staff, but we met people who had been to the beach on a free bus that the hotel provide and they wer very happy! The hotel is in a great location, on the main promanade, got some great bargans and met some great locals. i hade some spa treatments, and the lady that gave me a full body massage, must have had magic hands- she was brilliant!!!!
The hotel has animation team- who are excellent, they make the hotel so much fun- they are all so friendly- they are constantly doing things with the guests through out the day i.e, vollyball, darts, football, dancing, even teaching arabic, looking after the kids. Come the evening they have time out with the childen dancing and playing- (the kids love them) then after they have some adult time we had Mr Pyramisa and Miss Pyramisa- very funny! and snake charmers and the animation team would do comic strips also very funny. Also in the evening there is a disco with good music and excellent company (animation team) til' early hours in the morning. down a the disco end of the hotel there are a few shop- there is a great man who calls himself thomas cook- he is a complete sweet heart!
Please take no notice of the bad comments- this hotel and its staff are gorgeous! it is suitable for anyone and everyone!
And i want to send big hug and kiss to Wallide, Assen and sammie, (some f the animation team) you were the high lights of our stay!!!!!!
From the girl with blonde hair, room 208- Lacey- see you all soon!!!!!! :o)

  • Stayed: February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank blonde_girl_208Lacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aymankhalifa2017, Manager at Royal Lagoons Aqua Park Resort and Spa, responded to this reviewResponded April 22, 2017

Dear our valuable guest ,
Good day from Royal Lagoons Aqua Park Resort and spa.
Hotel Management would like to thank you very much for your visit to us , your comments on top of our consideration and thank you very much for your kind review about our Resort. As we put a lot of effort in training to ensuring warm and personalized service towards our guests.
Looking forward to welcoming you soon with your lovely family .
kind regards,
Team work

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2009

We spent two weeks in Egypt from the 28th of last month.
the first week on a nile cruise which was great and the second week was supposed to be a chill out at the Pyranisa Blue Lagoon hotel at Hurgharda.
I feel that this is the worst hotel we have ever stayed in. Although the building itself is very nice, the rooms are good and the pool area is great and very clean i.e. plenty of comfortable sun beds around the various pools and the staff are always very willing to help.
They are the only good things we can say about the hotel.
Now for the bad points. The quality of the food ( which is the same every day i.e. chicken, pasta, fish and tough beef ) in the one and only restaurant is very poor and only just warm including the soup. The drinks service in the restaurant is very slow, I had usually finished my meal before my ( warm ) coke arrived. The drinks including beer is served ( eventually ) in very small glasses. after a few mouthfulls you then have to try and get a refill. The only good thing about the restaurant is that it is totally non smoking.
There is only one so called bar located in the large reception area and every night the entertainment is just for kids ( Chirpie Chirpie Cheep Cheep every night from 8.30 till 10.00 ) no chance of a quiet drink after dinner without going out to the pool bar which was not always open at this time.
You were not allowed to take food or drinks out of the restaurant even to your room for a bit of peace and quiet.
One day we took the courtesy to the hotel`s private beach and guess what, another great disappointment, we had been told of beaches where you could walk out on purpose built walkways to see the beautifull fish in the red sea, here there was no such thing and I saw no fish. The sun beds were hard and uncomfortable. Needless to say we didn`t bother again.
The last night of our week we went out and ate at the Hard Rock cafe where we enjoyed good food served piping hot.
I would not recommend this hotel to anyone, people we met stayed at much nicer hotels and had no complaints. We feel that we were sent to this hotel by the tour operator as guinea pigs

  • Stayed: February 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank BUTTWELUVTOTRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aymankhalifa2017, Manager at Royal Lagoons Aqua Park Resort and Spa, responded to this reviewResponded April 22, 2017

Dear our Valuable Guest,
Good day from Royal Lagoons Aqua Park Resort and spa , thank you very much for your visit to us , your comments on top of our consideration .
Looking forward to welcoming you soon with your lovely family .
kind regards,
Team Work

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2009

Pyramisa Blue Lagoon Hotel is a great place to stay! the pedestrian promenade was great to strole with friends meet people and have a good time. the people are really wonderful as they made us feel they are there to make our staying worth while. A very helpful, pleasant staff.. A great, smart group of animations who entertained us every night with glamorous shows belly dancing participating the crowd. . Hotel has comfortable and spacious room with a large balcony. Food in both restaurants needs some improvement but not bad. ! We'll definitely repeat our stay @ Pyramisa Blue Lagoon Hotel! compliments and greetings to all the staff thank you.

  • Stayed: January 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
8  Thank honneymooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aymankhalifa2017, Manager at Royal Lagoons Aqua Park Resort and Spa, responded to this reviewResponded April 22, 2017

Dear our valuable guest ,
Good day from Royal Lagoons Aqua Park Resort and spa.
Hotel Management would like to thank you very much for your visit to us , your comments on top of our consideration and thank you very much for your kind review about our Resort. As we put a lot of effort in training to ensuring warm and personalized service towards our guests.
Looking forward to welcoming you soon with your lovely family .
kind regards,
Team work

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2009

We checked in i and my husband in the 1st of feb, to spend a week in hurghada for our honeymoon which we planned log time ago, the hotel looks great, the people was really wonderful as the made us some honey mooners surprises that we didnt expect, we also enjoyed the pool so much, the oriental show that was placed in the disco was really wonderful, the dancer learned me a bit of arabic dancing, althought she was russian :)
the eat was good, specially the breakfast menu , i dont know about Alcohols as we got ours with us from the free shop in the airport.

They also have a great pool, i really like it, clean, warm and couzy.
I recommend this hotel for honey moooners, see you soon again after i finish cairo trip at J.W Marriot.

  • Stayed: February 2009
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
8  Thank Rena-spain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aymankhalifa2017, Manager at Royal Lagoons Aqua Park Resort and Spa, responded to this reviewResponded April 22, 2017

Dear our valuable guest ,
Good day from Royal Lagoons Aqua Park Resort and spa.
Hotel Management would like to thank you very much for your visit to us , your comments on top of our consideration and thank you very much for your kind review about our Resort. As we put a lot of effort in training to ensuring warm and personalized service towards our guests.
Looking forward to welcoming you soon with your lovely family .
kind regards,
Team work

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2009

A fine hotel. A very helpful, pleasant staff. Tasty food. A great, smart group of animations.

  • Stayed: February 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
8  Thank EgleLithuania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aymankhalifa2017, Manager at Royal Lagoons Aqua Park Resort and Spa, responded to this reviewResponded April 22, 2017

Dear our valuable guest ,
Good day from Royal Lagoons Aqua Park Resort and spa.
Hotel Management would like to thank you very much for your visit to us , your comments on top of our consideration and thank you very much for your kind review about our Resort. As we put a lot of effort in training to ensuring warm and personalized service towards our guests.
Looking forward to welcoming you soon with your lovely family .
kind regards,
Team work

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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