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“September 2012 - group of 25” 5 of 5 bubbles
Review of Sindbad Aqua Hotel & Spa

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Sindbad Aqua Hotel & Spa
Ranked #56 of 229 Hotels in Hurghada
Beckingham, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“September 2012 - group of 25”
5 of 5 bubbles Reviewed October 5, 2012

After coming on a last minute trip away for a fortnight with close friends and their family, reading the earlier comments of this hotel... I'm glad to say, the Aqua hotel was great, the rooms( I stayed Room 115) are very spacious and clean, the cleaners were friendly. The restaurants I think could do with a slight bit more variety(alot of beef and chicken lol) but on that note, the food I tasted was really nice and they definitely know how to cook there meats. There were two staff who i think truly stood out from all the rest Mohammad from the night entertainment bar and Ahmed from the zaa-zaa bar next to wave pool, they were really friendly, always happy to help and couldn't do enough. I do however think there should be a slight bit more variety to the entertainment. Although the animation team that did shows were really good. I would definitely go back here even though i was a little badly on one of the evenings, i definitely think that was just my body adjusting and certainly not from the food. I visited the Marina which from outside the hotel I would offer the taxi drivers 10-15 eygptian pound only, here there are some very nice little bars etc and food restaurants( Nice at Night time). Sa Cala is only 10 Eygptian pound, get dropped off at the seagull and here is where you will find shopping is better, bartering is very easy here and u will find you get items a lot cheaper. always say you've seen something cheaper elsewhere, they will drop price and even chase after u to give it u at the price you want. watch street sellers, have correct money when buying as these are not to be trusted.

Room Tip: Aqua park hotel is better for English and has more to offer with the wave pool and all the slides, a...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Karlene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Manager at Sindbad Aqua Hotel & Spa, responded to this review, October 22, 2012
Dear Ms. Karlene

Thank you so much for your positive comment on TripAdvisor. We are so pleased to read that you enjoyed your vacation with us.
We hope to welcome you back soon again and wish you all the best for the future.

Please do not hesitate to contact me at any time on:

e-marketing@sindbad-club.com

Sincerely
Walid Fathy
Marketing Coordinator
Sindbad Club
Hurghada
Egypt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,318 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Russian first
  • Serbian first
  • Slovak first
  • Swedish first
  • Any
English first
London, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

been there twice and recommend to any family to go,pool slides are brillant!! pool are cleaned every day,morning and evening,wellcome fruit bowl inthe room and juice at reception when arrived.Rooms are cleande every day,bedlinen changed and towels,(the cleaner even organized my make-up in the bathroom,staff is 5 * and always happy to help,with always a smile on the face.beach is walking distance,and beach towels provided daily.Cocktails at bar are great and fresh,food is a range of restaurants to chose from(all inclusive).When the first time with my partner,and say:we have to come again and bring the kids,as we did eventually.great for couples,fantastic for family with any age children,my teenage daughter loved it,and my so,(9),wich i just saw him when he was hungry...as you can immagine,great entretainment at night with diferent attractions every night..recomend it 100%,you would not regret it !!!!

Room Tip: sindbad aqua is better than sindbad hotel,as its full of russians..
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  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Rose L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, April 23, 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vasteras, Sweden
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 25, 2012

Thank you for a wonderful time in Hurgada! We enyoed it very much.
Nice people like Ahmed Rabia at Zar Bar. He was alwayes helpfull and with a smile!
We hope you read this Ahmed and good luck with everything!!
greatings from Kjell, Monika and Emil from Sweden.

  • Stayed September 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Monika J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, April 23, 2016
Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport gwent
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed September 23, 2012

just come back from a 2 week stay at this fab hotel, after reading some of the other comments i was a bit dubious about going, but how wrong they were! rooms are cleaned every day, pools were cleaned early in the morning and when they shut, food was great, they even catered for the fussy ' egg and chip ' brigade, you have 7 pools to play in and 7 resturants to eat in, so if you can't find something you like then there's something wrong with you! All the staff at the hotel were brilliant, really friendly, they couldn't do enough for you, what did make us laugh though were the Germans + Russians, the amount of food they put on their plates is unbelieveable!, anyone would think they've not eaten in weeks, they even take food out to eat by the poolside in between the 3 meals a day they have! only 1 gripe i have is the entertainment, it's caters more towards the germans, so if you're British you have no idea on what's going on or being said, we went every night in a hope that we'd catch some english spoken but were out of luck, so that's the only thing that needs work, our favourite waiter was Ezzat who works in Syrtaki, always smiling, the rep Khalid was amazing, he arranged for a birthday cake to be delivered to our room for my daughter, I'd definately recommend this hotel to anyone, great staff, lovely and friendly, i did feel sorry for them when they had to deal with the arrogance of the dutch speaking lot, but was told by them that they hate them because of the rude way they act, if you're British you're treated so much better because we have better manners! definately plan to go back in the future. if you're thinking of a trip then i'd highly recommend the 4x4 desert adventure, great day out and the sunset is amazing, we did go on the submarine but we weren't really impressed.

Room Tip: we were by the pool and didn't hear any noise at night
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  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank inkyskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, April 23, 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henley in Arden, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 2, 2012

We visted this hotel in April 2012 so a little late writing the review. I went with my partner, 5yr old son and 10 year old daughter and had a great time and seeing as i am actually a travel agent you can imagine how fussy i can be!!

Family room was fantastic - room consisted of a twin and double room, both rooms with fridges and balcony on double. Yes there were a few things that could have done with a slight touching up but it was still clean and comfortable and nothing that bothered us. Maid service was excellent and we found if you gave just a very small tip that really appreciated it and would go the extra mile..... things like making swans from towels etc which was lovely to come back to.

Pools and areas superb - every night whilst we were walking to entertainment they were being cleaned, fresh pool/beach towels provided daily and the children loved the slides. It was a good size being that it's not too big to get lost in but still plenty to do. We also felt very safe within the club and the children made use of the clubs and entertainment. Entertainment was varied - something different every night. There is also a soft play area right by the evening entertainment venue.

There are 3 sides to Sindbad, the aqua park, the main hotel (without slides) and the beach resort and we were able to use the facilities at all 3.

The staff at this resort were absolutely fantastic!! I have never known anything like it... we were so well looked after - if we were round by the pool and our drinks were getting low, there they were bringing us fresh, guiding us to tables in the restaurant ...... i could go on.

Food.... well i hear so much about Egypt and tummy bugs....yes i did have one day but to be honest but i do not put it down to the food..... i would say your going to a completely different country, such a change climate, eating different foods and its a case of your body saying 'what on earth'??. Anyway that my theory on it....Within the hotels plenty of choice of restaurants and some better than others but overall it was fine....not earth shattering fantastic but there was a good choice. I would advise to buy bottles water as soon as you get there though and use that even for brushing your teeth.

Anyway hope that helps anybody thinking of going. I would go back tomorrow.

  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank AliMai79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, April 23, 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nijmegen, The Netherlands
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 28, 2012

Excellent resort for children with very friendly staff, large family rooms. Resort has a very luxurious look and feel. Waterslides were great fun for our children. They loved them. Swimmimg pools are clean and the waiters are friendly and swift. Childrens entertainment is okay as is the food in the resort. One can use the restaurants and pools of Sindbad beach resorts. Location is good.

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank wijnliefhebber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, April 23, 2016
Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 12, 2012

Just got back from a 2 week holiday and we had a great time. We booked with Thomas Cook and the service from them was very good. We are a family of 6 so we booked 3 rooms and requested they where on low level and together and as we had requested they where infact they where right by the pool area. They where great rooms and cleaned every day. The pool was a good size so it never felt packed and there where always sunbeds, pool towels where provided every day and there is a bar where you can get drinks.
The aquapark was great enough slides to entertaine my 2 sons age 10 and 15 and never any long queues, and a wave pool, again plenty of sunbeds, 2 buffet areas for lunch 1 of which was open 1 till 3 and the other where you could get drinks and icecream from this also became a barbeque restarant in the evening where your meal was cooked infront of you, well done to the chef he must have been roasting.
The beach resort also had a pool with 2 slides and was right on the beach, again plent of room for sunbathing and swimming. This had a nice lunch time buttet restaurant then in the evening was an alacarte restaurant which we went to a lot.
The evening entertainment was ok we where promised to recieve an invertation each evening to a different resturant so we didnt have to queue by the animation team but this only happened once so that was a bit disapointing.
We went on 3 trips and really enjoyed the snorkeling one we had a great day and all the guys on our boat (Hurghada) made it so we had a good time we had never been snorkeling before and cant wait to do it again. The Desert adventure was also good.
The only negitive coments are that the resort was mainly occupied by Eastern Europians and so you may find you dont meet any other British familys we only came accross a hand full, also the street sellers in the evening where very persistant and didnt listen to "NO THANK YOU" this could get very annoying, but this didnt spoil our holiday.
So to rap up the 3 hotels where clean the staff pleasent and helpfull and if your thinking of going to Hurghada then go to Sindbad club Aqua resort.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Leiter Öffentlichkeitsarbeit at Sindbad Aqua Hotel & Spa, responded to this review, September 2, 2012
Dear Sheron,

We are so happy to read that you enjoyed your vacation with us; such positive feedback reassures us as a team that we are on the right track and keeps us motivated for the future.
As our guest, you can go to all our restaurants and a la cart restaurant in side our Club; maybe that was a misunderstanding.
It could be happened during all European countries has holiday, that some nationalities more in house than others, but during your stay we had also many British guest.
We hope to welcome you back soon again and wish you all the best for the future!

Please do not hesitate to contact me at any time on

e-marketing@sindbad-club.com

Kind regards
Sabine Hilal
PR & Communication
Sindbad Club
Hurghada
Egypt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sindbad Aqua Hotel & Spa

Property: Sindbad Aqua Hotel & Spa
Address: Village Road, Hurghada 84511, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Top resorts Hotel in Hurghada
#31 Spa Hotel in Hurghada
#45 On the Beach Hotel in Hurghada
#50 Luxury Hotel in Hurghada
#54 Romantic Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sindbad Aqua Hotel & Spa 4*
Number of rooms: 610
Official Description (provided by the hotel):
Sindbad Aqua Hotel& Spa - Passionate About Holidays The hotel is the heart of the Club Area and ensures a very calm and comfortable vacation. Within the Club Concept the hotel comes with a sun deck area, which gives our guests the chance to enjoy the Sun and to give the maximum of relaxation in the main pool area, And on the beach & la Guitara pool bar side they can enjoy a full power animation program with a wide variety of activities. ... more   less 
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Also Known As:
Sindbad Aqua Park Resort
Sindbad Aqua Park Hurghada

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