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“Great hotel and service But”

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Steigenberger Al Dau Beach Hotel
Ranked #6 of 222 Hotels in Hurghada
Certificate of Excellence
Cairo, Al Qahirah, Egypt
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel and service But”
Reviewed October 17, 2013 via mobile

Well I've been in this hotel twice really great hotel , place and Very clean ,all the rooms for me and my family were sea view which was fantastic , the hotel quality better than the one i stayed in in hamburg which was from the same chain , but it needs one thing which is good animation team : well i know there's one but it wasn't good like the other hotel i stayed in they were taking guests out of the hotel to clubs and walks in old market which was fun

Stayed July 2013
Helpful?
1 Thank Laith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Cleanliness
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English first
Cairo, Egypt
1 review
Reviewed October 16, 2013

It,s a very nice hotel . The location , the property, the furniture . Staff are very active, friendly, helpful with smiley face. Room has a great view . Food is very tasty , variable , and delicious.. Hurghada is a very safe place to spend your vacation , and I would highly recommend all my friends to come to this place and enjoy .

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
Thank Randa1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 16, 2013

Beautiful hotel but awful management. The hotel culture is more in line of a boarding school rather than a relaxing beach resort. They are far from service oriented, starting from check and throughout the stay. Very disappointing, Egypt is full of wonderful hotels, pick another one.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Noha1711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ECMsteigen, Guest Relations Manager at Steigenberger Al Dau Beach Hotel, responded to this review, October 18, 2013
Dear Noha1711,
Thank you for taking the time to write your review and we truly apologize if our hotel gave you the impression of a boarding school. For the safety and comfort for our guests, we work by a set of guidelines concerning the entrance of our hotel grounds, parking areas and our pool and beach. Therefore we kindly ask all our guests and their outside visitors to abide by these rules to ensure their utmost safety during their holiday. Furthermore I had the impression that our policies and rules were explained to you by our reception team. I would like to apologize if this was not the case and It would be my pleasure if you would contact me to discuss the matter with you personally. Thank you for your compliment about the beauty of our hotel and I hope to be in touch soon.

Yasmin Sherifa
gsm@steigenbergeraldau.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fareham, Portsmouth
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2013

We have just returned from the Steigenberger and I think it is the best hotel in Hurghada. From the moment we arrived, we were made to feel very welcome and the staff were very attentive throughout the whole holiday. The hotel was very quiet as a lot of tourists seem to be worried about the troubles in Egypt, but the Red Sea resorts are very safe and the people in Hurghada were very welcoming, both outside the hotel as well as inside.

The private beach was extremely relaxing along with the lovely large pool and lazy river. The dive centre was very professional and we spent a lovely day on the boat, snorkelling and had a delicious lunch on board for around £4!!

If you need a good taxi driver, we found one called Shady - he was a very good driver which you need in Egypt!! He took us to a mosque and an Egyptian souk which was amazing. He looked after us very well and although he did take us to his "Friends shop" to buy souvenirs, he was a lovely guy and so was his friend who owned the shop, not too pushy as some of the shop owners and spoke very good English. We used him a couple of times and he also ran us to the airport at the end of the holiday and I can't recommend him enough.

The customer relations manager at the hotel was lovely and made a point of coming up to us in the lobby whilst we were waiting for our taxi to the airport to make sure we had enjoyed our holiday!

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank Deb683
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 10, 2013

we, me and my wife and 2 years old son, stayed at Steigenberger Al Dau for 4 nights on all inclusive arrangment to celebrate our wedding anneversary, our stay overall was great, the staff was very friendly and the selection for food was great. our room was fairly big and reguralry cleaned by staff. the swimming pools, either the partially heated and the big one was always clean and supervised by the recreation staff. and the in-pool seating was a great idea. and they made us a small wedding cake once they got noted that this is our anneversary. i have only one comment, the lazy river even it is so good and relaxing but it was filled with small tree leaves, it needs a self filtering mechanism or something. again, our stay was amazing, i did and i will recommend this resort to anyone wants to go to hurghada and enjoy his stay. thank you for all Steigenberger Al Dau staff.

  • Stayed October 2013
    • Value
    • Location
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Helpful?
Thank Mohamed_elshenawy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Al Qahirah, Egypt
1 review
Reviewed October 8, 2013

I have been to Steigenburger Hurghada from 3rd to 6th October 2013. I would just like to thank every and each one in the hotel, they were really days to remember!! We have enjoyed the place very much; a nice family room with a fantastic view, a swimming pool that was great especially for the children as it is a huge one, the sea was perfect, and not to mention the service which was great everywhere in restaurants, on the beach, swimming pool, room service. All inclusive was just a very rewarding decision as we almost didn't pay a penny during our stay. Again thanks for all the staff there and good luck in your future plans and hopefully next time I will come - inshallah - Egypt would be more safe and attracts lots of tourists as before.

  • Stayed October 2013, traveled with family
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Helpful?
Thank Amel940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Egypt
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2013

wonderful resort with nice big room and nice view for pool and sea .
Helpful staff that booked my flight tickets and transportation to airport.
Cleaning room , variety food , nice beach with nice activities .

Room Tip: 3rd floor on the pool and sea view was wonderful
See more room tips
  • Stayed September 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Sherif K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Steigenberger Al Dau Beach Hotel

Property: Steigenberger Al Dau Beach Hotel
Address: Yussif Afifi Road, Hurghada 84111, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Hurghada
#2 Family Hotel in Hurghada
#4 Top resorts Hotel in Hurghada
#4 Spa Hotel in Hurghada
#5 On the Beach Hotel in Hurghada
#5 Luxury Hotel in Hurghada
#6 Romantic Hotel in Hurghada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Al Dau Beach Hotel 5*
Number of rooms: 388
Official Description (provided by the hotel):
The Steigenberger Al Dau Beach Hotel is an exclusive luxury hotel built in fascinating Swahili architecture, situated directly on the beach at the southern tip of Hurghada with a spectacular view of the sea. The hotel is famous for its luxurious spacious rooms and superb restaurants, and it presents a variety of unrivaled features; from a unique Lazy River, inviting you to lose yourself in the tranquility of a gentle river ride, floating through the landscaped gardens until you disembark straight into an amazing pool covering 5,000 m3. A private beach that is almost half a kilometer in length, just to relax or to play, with "Ilios" the world class dive club and aqua center, where you can scuba dive, snorkel, go windsurfing, water skiing or parasailing. A 9 hole par 3 golf course, floodlit, for playing a challenging game of golf under the summer night sky. As for the feeling of complete well-being; immerse yourself in 1000 m2 of the "Algotherm Red Sea Thalasso & Spa" for pampering body treatments. ... more   less 
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Also Known As:
Steigenberger Al Dau Beach Resort
Hotel Steigenberger Al Dau Beach

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