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Reviewed 3 weeks ago

My husband and I stayed at this amazing hotel for our 2 week honeymoon. After being shown to our room, we had a cake delivered to our room with 'Happy honeymoon' on it, which was a lovely touch. The hotel is stunning. Our room was cleaned every day, with fantastic towel animals left on our bed, fresh towels everyday and our mini bar refilled everyday(special mention to Mostafha who filled out mini bar every day)( all part of the all -inclusive) we could not fault the hotel or its staff in any way. The food was lovely with plenty of choice. We had 8 tokens to visit the a la cart restaurants. We tried all except the Lebanese. They were all lovely, hot tasty food and amazing staff. Just book these a couple of days in advance. The pool area was so big, you didn't feel on top of one another and there was never a problem finding a bed. The pool staff were brilliant always making sure you had a drink. I just say a special thank you to Moshen, he was the pool batman, he made sure we always had a drink and would always remember what we wanted. The beach was amazing, again always beds free no matter what time you went. It was so clean and the beach had was a bonus. I can not say enough about this hotel. This was our first trip to Egypt. We have been to many places around the world and have never revisited. But we shall return to this one.
The staff work tirelessly from the gardeners to the management but always have time to stop and make sure you have everything you need. The guys on the reception were all amazing and had all requests sorted within minutes. Everybody was so friendly.
There is a chemist and doctors at the resort and also a shopping centre, although I found this to be very expensive.
We had a full body massage which was very relaxing and good value for money. We also had the professional photo shoot done. It was an amazing experience with the photographer making us feel at ease, we had so much fun. The photos were amazing and worth every penny.
A huge thank you to all members of staff for making our honeymoon so perfect.
We will be back next year.

Date of stay: August 2019
    • Rooms
    • Cleanliness
    • Service
2  Thank X2360CYjanek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Die_Hotelleitung, Manager at SENTIDO Palm Royale, responded to this reviewResponded 3 weeks ago

Dear X2360CYjanek,

we would like to thank you for your excellent review and for spending your recent vacation for this special occasion with us. We are delighted to learn that we embraced your expectations and making your honeymoon so special.
The entire team of SENTIDO Palm Royale, Soma Bay is hoping to have the pleasure of hosting you again at our luxurious resort in the near future.
Sunny greetings!
The Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Almost 2 years we spend our holiday in this hotel and we are too much satisfied. This year is particularly with entertainment programs.A group of animators is fantastic and have exceptional programs for all ages, during the whole day and in the evening. Really they are phenomenal.

Date of stay: September 2019
1  Thank brezica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Die_Hotelleitung, Manager at SENTIDO Palm Royale, responded to this reviewResponded 3 weeks ago

Dear brezica,
we would like to thank you for your excellent review and for spending your recent vacation with us. We are delighted to learn that we embraced your expectations. The entire team of SENTIDO Palm Royale, Soma Bay is hoping to have the pleasure of hosting you again at our luxurious resort in the near future.
Sunny greetings!
The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

This hotel is amazing, it’s my 4th time here and I always enjoy staying here. Beautifull beach, very nice food and most importantly amazing animation team. They are super friendly , talented and fun. I miss them all so much. Looking forward to go there again.

Date of stay: September 2019
Trip type: Traveled with family
1  Thank Anniedvorak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Die_Hotelleitung, Manager at SENTIDO Palm Royale, responded to this reviewResponded 3 weeks ago

Dear Anniedvorak,

we would like to thank you for your excellent review and for spending your recent vacation with us. We are delighted to learn that we embraced your expectations. The entire team of SENTIDO Palm Royale, Soma Bay is hoping to have the pleasure of hosting you again at our luxurious resort in the near future.
Sunny greetings!
The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

What a fabulous 2 weeks stay at the Sentido Palm Royale, we had so much fun during our time and already planned to back again next year. We were met by Tatiana at the hotel reception who took care of our arrival and showed us to the restaurant while she organised our checkin and was very helpful through our stay. Our sea view suite was wonderful, very clean and perfectly situated.

The Animation team worked tirelesly and were so much fun, a BIG thank you to Sandra and Linda and the team during our time with them as we took part in morning excercise and also beach classes. The bar and restaurant staff were really good fun and always welcomed us. We had the pleasure to meet the reservations manager Mr Romany who was very helpful for our needs. We booked this hotel based on Scuba diving & 4 tennis courts with floodlights and the many reviews from other guests although due to the heat we only played a few times, we did dive every other day with the Dive-In team and got meet our guides, Nemo & Anna who were absolutely fantastic and helpful during our time. If you like snorkelling I recommend going to the Sharm El Naga bay which is about 20 mins from the hotel.

As is a hobby of mine I created a you tube link to the diving using my new Go Pro which came out brilliantly, I have also made a short film regards to the hotel and a snorkelling trip we went on.
Nevin Red Sea Diving September 2019 & Nevin The Sentido Palm Royale, in case you might find this helpful.

We got to meet many guests during our stay who were fabulous and found that many of them we returning back a number of times.

There is not much to visit and see nearby but it worked for us, however we did go on a shopping trip to the Senzo Mall which was fine for us.

We cant wait until next September when we shall bew returning again.

Nev

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
2  Thank Nevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Die_Hotelleitung, Manager at SENTIDO Palm Royale, responded to this reviewResponded 3 weeks ago

Dear Nevin P,
we would like to thank you for your excellent review and for spending your recent vacation with us. We are delighted to learn that we embraced your expectations. The entire team of SENTIDO Palm Royale, Soma Bay is hoping to have the pleasure of hosting you again at our luxurious resort in the near future.
Sunny greetings!
The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Just got back from a week away staying in the Palm Royale and i couldn't fault a thing. Everyone was lovely and always willing to help with any request, food was good and the restaurants were lovely. The animation team were amazing, always getting people involved and putting on great shows in the evening. There is plenty of room by the pool or the beach , the only thing we would do differently is book our trips and excursions with Ali on the beach as he was just so lovely. I am looking forward to returning in the near future !:)

Date of stay: September 2019
2  Thank Natasha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Die_Hotelleitung, Manager at SENTIDO Palm Royale, responded to this reviewResponded 3 weeks ago

Dear Natasha R,
we would like to thank you for your excellent review and for spending your recent vacation with us. We are delighted to learn that we embraced your expectations. The entire team of SENTIDO Palm Royale, Soma Bay is hoping to have the pleasure of hosting you again at our luxurious resort in the near future.
Sunny greetings!
The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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